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Old 31-01-2017, 04:11 PM   #46
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It looks like your issue and mine are the same. I RMA both my router. Now running smooth.

I suspect either firmware issue or starhub network engineer changes something. Else cannot be 1st router used for 2 years no issue , suddenly 2nd contract this kind of issue pops up.

Last edited by tungsten2; 31-01-2017 at 04:16 PM..
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Old 31-01-2017, 08:16 PM   #47
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It looks like your issue and mine are the same. I RMA both my router. Now running smooth.

I suspect either firmware issue or starhub network engineer changes something. Else cannot be 1st router used for 2 years no issue , suddenly 2nd contract this kind of issue pops up.
StarHub Manager called me, they sending technician to collect a new Dlink router from Dlink then come my house with all new ONT and cables this weekend to check on the issue though need to pay $12 delivery fee.

The ping from google.com using Dlink router, weird part is direct from ONT also not a single issue.


Now I using my old Asus N66U, totally no issue at all, no resolving host issue, ping google also all reply, not a single time out too!

Last edited by Fellowes; 31-01-2017 at 09:52 PM..
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Old 01-02-2017, 06:44 AM   #48
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StarHub Manager called me, they sending technician to collect a new Dlink router from Dlink then come my house with all new ONT and cables this weekend to check on the issue though need to pay $12 delivery fee.

The ping from google.com using Dlink router, weird part is direct from ONT also not a single issue.


Now I using my old Asus N66U, totally no issue at all, no resolving host issue, ping google also all reply, not a single time out too!
Can screenshot your manual internet setup page on your dlink router?
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Old 01-02-2017, 05:12 PM   #49
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This should be relatively easy to troubleshoot.
Can you perform a traceroute to 8.8.8.8 via a terminal window and note down the various hops in your path. When the ping to googles link stops responding can you start pinging each IP address in the traceroute path and see where it gets a reply and where it times out. I would hope that you would at least get a ICMP reply from your first hop router located in the SP's network. If your not even getting to first hop then can you ping your default gateway which is your local Dlink router?
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Old 02-02-2017, 11:30 AM   #50
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Thanks TS for this thread.... Updated my 868L to the 1.12 firmware...now internet connection seems much smoother compared to the old firmware...
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Old 15-02-2017, 04:28 PM   #51
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I was wondering if there were more DIR-868L Rev A download sites than the following;

Singapore - MyDlink Support - Firmware Version 1.06SHC
https://sg.mydlink.com/download#

Taiwan - Dlink Main Download Page Firmware Version 1.10
http://tsd.dlink.com.tw/downloads2007.asp

USA - Dlink - Firmware Version 1.09B08
http://support.dlink.com/

Singapore - Starhub Dlink Page - Firmware Version 1.07
http://www.dlink.com.sg/starhub/

Also, has US removed the V1.12 firmware that has been used by some bros here?
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Old 15-02-2017, 04:48 PM   #52
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I was wondering if there were more DIR-868L Rev A download sites than the following;

Singapore - MyDlink Support - Firmware Version 1.06SHC
https://sg.mydlink.com/download#

Taiwan - Dlink Main Download Page Firmware Version 1.10
http://tsd.dlink.com.tw/downloads2007.asp

USA - Dlink - Firmware Version 1.09B08
http://support.dlink.com/

Singapore - Starhub Dlink Page - Firmware Version 1.07
http://www.dlink.com.sg/starhub/

Also, has US removed the V1.12 firmware that has been used by some bros here?
I remember downloading the 1.12 firmware through a forum... I couldn't find it on the Dlink sites too...
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Old 15-02-2017, 06:20 PM   #53
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US firmware 1.12 is here: -

ftp://ftp2.dlink.com/SECURITY_ADVISE...DIR-868L/REVA/
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Old 01-04-2017, 01:02 AM   #54
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New (or old?) March 2017 firmware "1.09 SHC" found at website www dot dlink dot com dot sg slash starhub
Is it safe to use it? Anyone using? Please give feedback if you do use it. US website also have a new March 2017 firmware version "1.12 b04". Very confusing. Appreciate your replies. Thank you.
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Old 01-04-2017, 07:55 AM   #55
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New (or old?) March 2017 firmware "1.09 SHC" found at website www dot dlink dot com dot sg slash starhub
Is it safe to use it? Anyone using?
Thanks for the info. No description of what are the changes for this F/W in the file.

Filename: DIR-868L FW 109SHC Release Note (Pls read first)

*****************************************
Release Note Firmware 1.09SHC

Enhanced Security: DIR-868L router's web interface login password will be the same as the WIFI "DEFAULT" password IF user choose to do a factory reset on the router (WIFI DEFAULT password can be found on the white label located at the base of the router)


Note:

For user upgrading from firmware 1.03SHC and below to firmware 1.09SHC, the router will automatically do a factory reset after successful upgrade

Take note that all configuration will be lost after the factory reset.
*****************************************

Anyone going first? Do let us know.
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Old 01-04-2017, 10:53 AM   #56
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Just tried the US Dlink's support website that shows the 1.12b04 firmware posted on 16th March 2017. However, after uploading, i find it is the same <<Firmware Version : 1.12 Thu 22 Sep 2016>> as mentioned by "theking_smen" and "hk7310" early this year 2017 (which i have no problem with for the past 2-3 months). i am not able to post screen-shots as i do not have enough posts.

Last edited by chris30j; 01-04-2017 at 10:56 AM..
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Old 01-04-2017, 07:50 PM   #57
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Thanks for the info. No description of what are the changes for this F/W in the file.

Filename: DIR-868L FW 109SHC Release Note (Pls read first)

*****************************************
Release Note Firmware 1.09SHC

Enhanced Security: DIR-868L router's web interface login password will be the same as the WIFI "DEFAULT" password IF user choose to do a factory reset on the router (WIFI DEFAULT password can be found on the white label located at the base of the router)


Note:

For user upgrading from firmware 1.03SHC and below to firmware 1.09SHC, the router will automatically do a factory reset after successful upgrade

Take note that all configuration will be lost after the factory reset.
*****************************************

Anyone going first? Do let us know.
Updated to 1.09SHC.
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Old 02-04-2017, 01:30 AM   #58
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We seems to be getting "hand-me-down" firmware vs. the Dlink's US support site. For example, after US Dlink's posted their newer firmware version 1.12, then we get to have the previous firmware version 1.09 for StarHub Customer (SHC).
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Old 02-04-2017, 03:35 PM   #59
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Hopefully this firmware will help those ppl with the intermitten connection issues.
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Old 02-04-2017, 04:59 PM   #60
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It's encouraged to always update to the latest firmware for routers.
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