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Singtel HG8244H change to Bridge Mode

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Old 22-11-2020, 06:33 AM   #106
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That should have been the way right?

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Old 02-12-2020, 08:00 PM   #107
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you have experienced the infamous singtel ip lock syndrome! basically what happens is when singtel's dhcp server issues public ip addresses too many times within 24 hours to devices connected via bridge mode (or ont), dhcp address exhaustion will occur for your account and no more public ip will be issued.

what could have happened: laptop directly connected to onr bridge, attempts to obtain public ip. then third party router connected attempts to obtain ip. misconfigured onr leads to singtel tv stb attempt to request public ip. Boom!!! 3 unique ip addresses within 24hours enough to trigger ip lock.

ive also made a post before on how singtel's backend cannot manually clear the dhcp leases on their server when it is something that m1 cso do commonly. have to wait 24hours for lease expiry

welcome to singtel
For this IP lock issue, it only affects those connected through ONT and those who requested for ONR to be bridged in LAN1 right?

If I am on a ONR, connection through any of the 4 ports won't
cause this issue? Because only the ONR itself is requesting for an public IP through DHCP?

While the rest of the device connected to the ONR are only doing DHCP between the ONR and connected devices within a LAN and not with the Singtel backend WAN for an public IP? Is my understanding correct?

Last edited by Reborn; 02-12-2020 at 08:25 PM..
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Old 02-12-2020, 09:05 PM   #108
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For this IP lock issue, it only affects those connected through ONT and those who requested for ONR to be bridged in LAN1 right?

If I am on a ONR, connection through any of the 4 ports won't
cause this issue? Because only the ONR itself is requesting for an public IP through DHCP?

While the rest of the device connected to the ONR are only doing DHCP between the ONR and connected devices within a LAN and not with the Singtel backend WAN for an public IP? Is my understanding correct?
Correct. If you use ONR, no need to worry about this issue.

It is not really an issue for most of the ONT users anyway, as usually you will not change the router several times.
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Old 02-12-2020, 10:16 PM   #109
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Correct. If you use ONR, no need to worry about this issue.

It is not really an issue for most of the ONT users anyway, as usually you will not change the router several times.
I see. I'm guess to keeps things simple, I'll just stay with the Singtel issued ONR, and router/bridge.
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Old 03-12-2020, 08:10 PM   #110
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Yes this is very interesting and now I am very careful not to experiment on the main router. Rather I switch at most twice (original router to a test router and then back to original).

This is also an effective way if you want to change dynamic IP. You can keep your existing SingTel router just for this purpose.
How does Singtel assign a new ip? When they detect a new Mac address?
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Old 03-12-2020, 08:48 PM   #111
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How does Singtel assign a new ip? When they detect a new Mac address?
Yes that is a sure working way.

Other than that the IP address seems to stay for a long time for me. But they do change the IP address as per other reports.
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Old 19-12-2020, 10:25 AM   #112
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There are two software versions based on my findings.

1: Software version: V3R017C00S100
for this one, You may follow below post
https://medium.com/@lff0305/how-to-s...e-20ca417380fe

2: Software version: V3R018C00S100
for this one, the vendor removed "WAN Configuration" and add in "Mode switching" under the Maintenance tab.
Connect your laptop directly to Singtel ONR and manually set your IP address to 192.168.1.200/24
Browse to 192.168.1.254.

Username: support
Pwd:admintelecom

1: Enable DHCP relay under LAN configuration
2: Advance Configuration -> Maintenance -> Mode switching ->Bridge

The device will auto-restart once the Apply button pressed.

Connect your ASUS router WAN to ONR LAN port
During the setup wizard, please choose "special requirement from ISP"
Then choose "Singtel-MIO" regardless of your plan ie you didn't sign up for MIO TV

Okay, all done, now your ASUS router act as the main router, DDNS, and port forwarding run as per normal.

BTW
You will need a VLAN 10 for WAN port in order to get DHCP works on 3rd party router if they don't have a built-in function like Asus.
VLAN 20 for Mio-TV
VLAN 30 for Voice

enjoy ~~~~
Can help how to set this up with Google Wifi mesh system? I don't see any VLAN options in google wifi mesh settings...
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Old 19-12-2020, 10:58 AM   #113
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Can help how to set this up with Google Wifi mesh system? I don't see any VLAN options in google wifi mesh settings...
Google Nest does not support VLAN.

SingTel Google Nest FAQ

https://www.singtel.com/content/dam/...etup-Guide.pdf


Last edited by xiaofan; 19-12-2020 at 11:03 AM..
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Old 19-12-2020, 11:07 AM   #114
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Can help how to set this up with Google Wifi mesh system? I don't see any VLAN options in google wifi mesh settings...
And do not follow the guide in this thread. You can request SingTel to bridge the Huawei ONR if you are on the 1Gbps plan.

Bridged port -- internet only, not for Singtel.TV box, no VLAN needed, your 3rd party router (Google Nest or any other non SingTel router with 1Gbps WAN port) should just work.

Unbridged ports -- for SingTel TV boxes, no internet access.
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Old 22-12-2020, 12:05 AM   #115
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And do not follow the guide in this thread. You can request SingTel to bridge the Huawei ONR if you are on the 1Gbps plan.

Bridged port -- internet only, not for Singtel.TV box, no VLAN needed, your 3rd party router (Google Nest or any other non SingTel router with 1Gbps WAN port) should just work.

Unbridged ports -- for SingTel TV boxes, no internet access.
Hi, I'm a bit lost. I'm trying to help my sister to setup her hse SingTel broadband with voice, no miotv. What she got is the SingTel ONR and AC Router Plus. The SingTel AC seems to have network issues as there are many blind spots. She wanted to use back her Google Wifi Nest (before changing to SingTel).

So I just need to remove the AC Router Plus and plug one of the Lan cable from the ONR to the Google Wifi Nest will do? So the ONR will work as a router and the Google Wifi Nest as AP/ Nest?

Is there still a need to call SingTel to bridge the ONR?
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Old 22-12-2020, 08:03 AM   #116
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Hi, I'm a bit lost. I'm trying to help my sister to setup her hse SingTel broadband with voice, no miotv. What she got is the SingTel ONR and AC Router Plus. The SingTel AC seems to have network issues as there are many blind spots. She wanted to use back her Google Wifi Nest (before changing to SingTel).

So I just need to remove the AC Router Plus and plug one of the Lan cable from the ONR to the Google Wifi Nest will do? So the ONR will work as a router and the Google Wifi Nest as AP/ Nest?

Is there still a need to call SingTel to bridge the ONR?
No need if you do not encounter issues.

Take note now SingTel is selling Google Nest WiFi Mesh.
https://www.singtel.com/personal/pro...dband/wifimesh

You just need to connect the router to any of the ONR port. Ignore the SingTel TV box in the following official guide from SingTel as you do not have SingTel TV.


However, I believe using Google Nest WiFi Mesh in this way will result in Double NAT since it can not form mesh in AP mode. So the Google Nest must run in Router mode and cause Double NAT.

Ref: Google FAQ on Bridge Mode
https://support.google.com/googlenes...40987?hl=en-SG

Ref: Google FAQ on Double NAT
https://support.google.com/googlenest/answer/6277579

Netgear KB on Double NAT
https://kb.netgear.com/30186/What-is-Double-NAT

So there will be limitations for some use cases. However it will not cause problems for internet browsing.

Please consult SingTel as well if you think the Double NAT could cause problems.

Last edited by xiaofan; 22-12-2020 at 08:06 AM..
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Old 22-12-2020, 09:13 AM   #117
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No need if you do not encounter issues.

Take note now SingTel is selling Google Nest WiFi Mesh.
https://www.singtel.com/personal/pro...dband/wifimesh

You just need to connect the router to any of the ONR port. Ignore the SingTel TV box in the following official guide from SingTel as you do not have SingTel TV.


However, I believe using Google Nest WiFi Mesh in this way will result in Double NAT since it can not form mesh in AP mode. So the Google Nest must run in Router mode and cause Double NAT.

Ref: Google FAQ on Bridge Mode
https://support.google.com/googlenes...40987?hl=en-SG

Ref: Google FAQ on Double NAT
https://support.google.com/googlenest/answer/6277579

Netgear KB on Double NAT
https://kb.netgear.com/30186/What-is-Double-NAT

So there will be limitations for some use cases. However it will not cause problems for internet browsing.

Please consult SingTel as well if you think the Double NAT could cause problems.
Thanks for the clarification. But what my sister has is the older version of Google WiFi and not the NEST. I'm yet to play ard with Google WiFi before. I shall see if Google WiFi is able to disable its router function and use it as AP mode.

If not, will have to call SingTel to bridge the ONR to disable the ONR router function and use it as ONT. By doing so, the Voice port on the ONR will not be affected right?
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Old 22-12-2020, 09:30 AM   #118
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Thanks for the clarification. But what my sister has is the older version of Google WiFi and not the NEST. I'm yet to play ard with Google WiFi before. I shall see if Google WiFi is able to disable its router function and use it as AP mode.

If not, will have to call SingTel to bridge the ONR to disable the ONR router function and use it as ONT. By doing so, the Voice port on the ONR will not be affected right?
Same limitations of Google Nest WiFi applies to the older Google WiFi.

Do not bridge the Google WiFi, you will lose the mesh function as it does not support mesh in AP/bridge mode. It has to be in router mode.

If it is just for internet browsing, no need to bridge the ONR.

Only when you hit the limit of Double NAT, then you need to contact SingTel to bridge the ONR. Voice port is not affected by bridging.

Examples of potential problem of Double NAT.
1) Your Xbox may need to be connected to the ONR and not to the Google WiFi.

2) Your wired device connected to the ONR may not be able to see the devices connected to the Google WiFi.

FAQ from Google
https://support.google.com/googlenes...40987?hl=en-SG
***
Do Google Nest Wifi and Google Wifi support Bridge mode?
Yes, but Bridge mode will only work if you’re using a single Wi-Fi device. If you want to create a mesh network with multiple devices, your router or primary Wifi point cannot be in Bridge mode.
***

Last edited by xiaofan; 22-12-2020 at 09:34 AM..
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Old 22-12-2020, 09:36 AM   #119
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Google FAQ on Double NAT
https://support.google.com/googlenest/answer/6277579

***
What is double NAT?
You can connect two routers to extend the Wi-Fi coverage in your home. But when you have two routers, each with their own private Wi-Fi network, your personal devices can have a hard time communicating with each other. This scenario is called double NAT.

For example, let’s say you want to wirelessly print a picture from your computer. If you have two Wi-Fi networks, it’s possible that your computer is on one network while your printer is on the other. And if both networks are private, your computer won’t be able to tell your printer to print the picture.

Double NAT


This can also result in performance issues if you play online games or use port forwarding rules and UPnP.
***
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