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Apple Store Online return policy

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Old 06-06-2017, 06:24 AM   #1
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Apple Store Online return policy

Hi, I've never returned an iPad online before, saw that there's a return policy unlike other products :
iPhone/iPad return policy
If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit).

Has anyone been charged the return fees before?
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Old 06-06-2017, 08:12 AM   #2
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Is it only for US? Got such thing? Must buy from Apple Store only?
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Old 06-06-2017, 12:36 PM   #3
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This 15% is for Singapore, US store no such thing
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Old 08-06-2017, 06:53 AM   #4
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This 15% is for Singapore, US store no such thing
How bout their Macs? Also have restocking fee when refund?
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Old 08-06-2017, 09:27 AM   #5
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How bout their Macs? Also have restocking fee when refund?
mac products no have restocking fee. only iPhone/ipad.

https://www.apple.com/sg/shop/help/returns_refund
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Old 10-09-2017, 05:55 AM   #6
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Does this mean that if return an opened iPad Pro 10.5" Wifi 64GB bought at $968, can only get back 75%?
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Old 10-09-2017, 10:36 AM   #7
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Does this mean that if return an opened iPad Pro 10.5" Wifi 64GB bought at $968, can only get back 75%?
Unless your reason is legit enough for a 100% refund.
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Old 10-09-2017, 05:56 PM   #8
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Does this mean that if return an opened iPad Pro 10.5" Wifi 64GB bought at $968, can only get back 75%?
I believe iPad has 14 days return policy too. That is what I've experienced from Apple Store.
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Old 10-09-2017, 06:35 PM   #9
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I believe iPad has 14 days return policy too. That is what I've experienced from Apple Store.
Opened ipad and opened iphone will have and u boxing fee on TOP of the restocking fee even returning during the 14 days period..

That amounts to 25% of the original ipad value you bought it from Apple Store.
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Old 26-12-2017, 11:02 PM   #10
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Hi, I've never returned an iPad online before, saw that there's a return policy unlike other products :
iPhone/iPad return policy
If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit).

Has anyone been charged the return fees before?
Hi, so have you been charged the restocking fees?
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Old 27-12-2017, 02:09 PM   #11
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When i bought my ipad online, i checked with the apple customer sales.

They said a FULL refund would apply within 14 days. No fees would apply.
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Old 13-02-2018, 10:07 PM   #12
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Hi, so have you been charged the restocking fees?
Nope, never got charged in the end. Their customer service is partly the reason I keep coming back for more.
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