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iPad Mini Retina - Volume very soft

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Old 17-08-2015, 07:51 PM   #1
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iPad Mini Retina - Volume very soft

For those who own the iPad Mini Retina, do you guys notice the volume to be noticeably softer than the normal iPad like for my case iPad 4? Very often, I need to tune up the volume to be almost 80-90% whereas on my iPad 4, just need to up on 20%.
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Old 17-08-2015, 08:54 PM   #2
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If you deem its a hardware issue, head down to AASP for further diagnostic.
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Old 17-08-2015, 09:44 PM   #3
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For those who own the iPad Mini Retina, do you guys notice the volume to be noticeably softer than the normal iPad like for my case iPad 4? Very often, I need to tune up the volume to be almost 80-90% whereas on my iPad 4, just need to up on 20%.
I believe u're referring to the mini 2? I have the mini 2 and it's definitely not normal on your description, most probably a hardware issue as mentioned.
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Old 17-08-2015, 10:43 PM   #4
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I believe u're referring to the mini 2? I have the mini 2 and it's definitely not normal on your description, most probably a hardware issue as mentioned.
Yes, iPad mini 2. I did a comparison and is surprised by the drastic difference in volume between the mini 2 and my iPad 4.
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Old 17-08-2015, 10:45 PM   #5
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If you deem its a hardware issue, head down to AASP for further diagnostic.
Thanks. Just want to confirm this is not an inherent behaviour of mini 2 because this is the first time I am using one.
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Old 17-08-2015, 11:44 PM   #6
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Yes, iPad mini 2. I did a comparison and is surprised by the drastic difference in volume between the mini 2 and my iPad 4.
My colleague used an iPad 4 before changing to the Air 2 and compared with his iPad 4, my mini 2's volume is comparable to his so honestly there's no volume difference or even worse, a drastic difference.

So I could perhaps safely say the speaker is faulty.
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Old 18-08-2015, 10:04 AM   #7
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My colleague used an iPad 4 before changing to the Air 2 and compared with his iPad 4, my mini 2's volume is comparable to his so honestly there's no volume difference or even worse, a drastic difference.

So I could perhaps safely say the speaker is faulty.
Noted. Thanks! I will bring it down to the service center sometime this week to have it checked.
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Old 18-08-2015, 11:13 AM   #8
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Do U happen to have Facebook open on the background. If yes, try closing it & see if the volume come back ok.
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Old 18-08-2015, 11:41 AM   #9
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Noted. Thanks! I will bring it down to the service center sometime this week to have it checked.
All the best!
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Old 21-08-2015, 12:37 AM   #10
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yes ipad mini 2 speaker is definitely softer than ipad 2,3,4 and also ipad mini 1. Compare to ipad air though im not too sure, never use it. But although it's softer, the audio quality is better and sounds more stereo like.
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Old 24-08-2015, 06:06 AM   #11
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Just an update of status. I went down to A.Lab (Plaza Sing) to let them have a look at my iPad mini. Was surprised by their way of testing. The support guy turned the volume to max and tried to listen in the nosy environment and said the iPad was fine. I forced him to do a comparison with another iPad Air and indeed it was softer. However, he said this should be normal (he was quite unsure also). After insisting that it was not normal to max out volume just to listen, he went to grab an iPad mini to do a comparison. The behaviour seems to be quite similar though quite hard to tell because of the noisy environment. In the end no choice but to take back the iPad mini without any repair. I was expecting a more "professional" way to test if the speaker is working fine. Haha.
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Old 24-08-2015, 06:07 AM   #12
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Do U happen to have Facebook open on the background. If yes, try closing it & see if the volume come back ok.
Nope. I have not installed Facebook app on my iPad Mini.
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Old 24-08-2015, 08:04 AM   #13
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Just an update of status. I went down to A.Lab (Plaza Sing) to let them have a look at my iPad mini. Was surprised by their way of testing. The support guy turned the volume to max and tried to listen in the nosy environment and said the iPad was fine. I forced him to do a comparison with another iPad Air and indeed it was softer. However, he said this should be normal (he was quite unsure also). After insisting that it was not normal to max out volume just to listen, he went to grab an iPad mini to do a comparison. The behaviour seems to be quite similar though quite hard to tell because of the noisy environment. In the end no choice but to take back the iPad mini without any repair. I was expecting a more "professional" way to test if the speaker is working fine. Haha.
In the us, you prob could get a 1 to 1 exchange if you'd bought it not too long ago, but not in Singapore. The consumer right pretty much sucks here, even for apple. I had an intermittent prob with ipad which is well reported by 100s of users in apple forums. The A lab staff simply rejected my request for exchange, though I'd bought for just 2 says. They told me it will be sent for repairs.
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