HWZ Forums

EroNasubi · 17-04-2018, 12:10 PM

Montoya wrote:

registered last Friday & checked thru GTM that service has been activated on my card

But can it be used already? Or still need to wait till 7 working days?

sellwatch · 17-04-2018, 01:58 PM

tried it out on the MRT with my phone just now and it work. Somehow both trips are not showing as transactions in my wallet.

The only transaction i saw is a $0.10 transaction that is still pending. Is this normal? I was under the impression that each transaction would show in the wallet.

Slavor · 17-04-2018, 02:00 PM

$0.10 is authorisation fee, which is correct. If you've used ABT for the past year, you would know that they don't show each and every transaction on your credit card. They will lump the sum until it hits a certain amount then charge your card, if not it'll look very ugly and spam your credit card statement.

If you want a detailed report on your transaction, go log into ABT portal and see 1 day after the trip.

sellwatch wrote:

tried it out on the MRT with my phone just now and it work. Somehow both trips are not showing as transactions in my wallet.

The only transaction i saw is a $0.10 transaction that is still pending. Is this normal? I was under the impression that each transaction would show in the wallet.

sellwatch · 17-04-2018, 02:03 PM

Slavor wrote:

$0.10 is authorisation fee, which is correct. If you've used ABT for the past year, you would know that they don't show each and every transaction on your credit card. They will lump the sum until it hits a certain amount then charge your card, if not it'll look very ugly and spam your credit card statement.

If you want a detailed report on your transaction, go log into ABT portal and see 1 day after the trip.

thanks for the explanation. The $0.10 would be refunded or is it some sort of an admin fee?

Slavor · 17-04-2018, 02:05 PM

It's just a hold on your credit card. The $0.10 will be included in the final amount you actually pay when they finally charge your card.

sellwatch wrote:

thanks for the explanation. The $0.10 would be refunded or is it some sort of an admin fee?

renfred89 · 17-04-2018, 05:20 PM

Slavor wrote:

It's just a hold on your credit card. The $0.10 will be included in the final amount you actually pay when they finally charge your card.

I think you meant, will not be included bah.

That 10cents is only earmarked as authorisation fee and is not chargeable to user..

ralliart12 · 17-04-2018, 06:43 PM

Dunno what happened but when I encountered failure for the 1st time twice today, i.e. once when entering a EWL station & once when entering a NSL station. Phone tapping has been solid for me for quite a while already...

Snoweagle · 17-04-2018, 07:08 PM

Tried for the first time on MRT gantry on my Apple Watch this evening, successful. Tapping in and out shows BANK CARD USAGE.

coloumbiaGames · 17-04-2018, 07:16 PM

Nearly cannot exit the station

The same gantry that has been working for the past 5 days failed me

Dingding6 · 17-04-2018, 07:30 PM

those that have failure did you spam feedback to transitlink?

SNAG · 17-04-2018, 08:04 PM

Tried to board the train with my AW but kept showing card error. Tapping at GTM shows card supported. Tried with my iPhone and it works.

I’ve registered the same card on two devices, could this be the reason for the error? Else need to make a trip tomorrow to transitlink.

Slavor · 17-04-2018, 08:31 PM

Same card on two devices isn't an issue. Since when did you register your AW?

SNAG wrote:

Tried to board the train with my AW but kept showing card error. Tapping at GTM shows card supported. Tried with my iPhone and it works.

I’ve registered the same card on two devices, could this be the reason for the error? Else need to make a trip tomorrow to transitlink.

SNAG · 17-04-2018, 08:33 PM

Slavor wrote:

Same card on two devices isn't an issue. Since when did you register your AW?

Registered on Sat, but the GTM already shows bank card supported. My iPhone (registered on the same day) already works. Will probably wait for a few more days..

Edit: turns out that the phone didn’t work on the bus. So you need to wait for 7 days for the additions to propagate. Got a dagger stare from the bus driver...

Slavor · 17-04-2018, 08:38 PM

Different MRT lines operate on different systems, so just because the GTM show doesn't mean everywhere has been updated already.

SNAG wrote:

Registered on Sat, but the GTM already shows bank card supported. My iPhone (registered on the same day) already works. Will probably wait for a few more days..

_underthebutterfly · 18-04-2018, 12:31 AM

can i ask if my bank card that i used previously for cepas transaction, currently inside still got value. if i change to bank card usage, what will happen to the value inside?