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Old 27-04-2017, 03:57 PM   #5221
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Choose the 3 and 7 rm one?
If you think that 250MB is enough for you in 24 hours trip. Then choose RM3 for 250MB.

If you think that 250MB is NOT enough for you in 24 hours. Then choose RM7 for 350MB.

For multiple days trip in malaysia. oFr example; 3/4 Genting trip. Please choose RM10/7 days - 350MB. That means that 350MB is valid for 7 days. if you used up the 350MB before 7 days. You just withdraw another Daily (Rm3 or RM7 or RM10 package) accordingly to you needs.

Do not choose Daily one as you reminding data will be forfotted after 24 hours. Waste your data and money even though it is RM3 more comparing between a Daily/1 Day - RM7 and Daily/7 Dyas - RM10.
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Old 27-04-2017, 04:03 PM   #5222
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If you think that 250MB is enough for you in 24 hours trip. Then choose RM3 for 250MB.

If you think that 250MB is NOT enough for you in 24 hours. Then choose RM7 for 350MB.

For multiple days trip in malaysia. oFr example; 3/4 Genting trip. Please choose RM10/7 days - 350MB. That means that 350MB is valid for 7 days. if you used up the 350MB before 7 days. You just withdraw another Daily (Rm3 or RM7 or RM10 package) accordingly to you needs.

Do not choose Daily one as you reminding data will be forfotted after 24 hours. Waste your data and money even though it is RM3 more comparing between a Daily/1 Day - RM7 and Daily/7 Dyas - RM10.


choose RM3 250MB 2 times cheaper and more data than RM7 350MB
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Old 27-04-2017, 04:10 PM   #5223
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choose RM3 250MB 2 times cheaper and more data than RM7 350MB
Good tip!
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Old 27-04-2017, 04:40 PM   #5224
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Old 27-04-2017, 04:57 PM   #5225
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I've charged GST when I made payment. Paid RM53 for the RM50 package.
Drop them an email already. Shall see what they said. I always do a balance check after i meddle with the sim card.
The only thing i did was trying *150#, which doesn't even works. Not sure if it's due to roaming or what.
*150# should be a free service, it's only when you subscribe to something via SMS that it'll be charged as we're roaming with the OneXOX card. So that leaves this possibility out, though I'm not sure why it's not working for you as I've only been using the app lately.

AFAIK, GST is chargeable against our reload amount, and because we've already paid for this tax, there will not be another GST charge when we subscribe to something that results in the cost deduction from our credit balance.

That is:
- You've say, RM10 credit balance
- You reload RM50
- Total credit balance will be RM60
- After a while, you'll notice a GST deduction against your RM50 reload amount
- When you subscribe to say, yesterday's 10GB @RM50, you should only be charged exactly RM50 - no more GST deduction.

Hope the above helps.

Edit: Will also have to take into account any initial reload done in order to extend validity to 28-month, etc. GST is chargeable against all reloads as we're foreign users.

Last edited by Habrosus; 27-04-2017 at 05:05 PM..
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Old 27-04-2017, 05:22 PM   #5226
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It is *150*3*# dialing the myxox SIM card. This is USSD code. No roaming SMS involved.
I see. No wonder it doesnt works.
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Old 27-04-2017, 05:26 PM   #5227
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Agreed. The myxox app does wonder.

Yes. It does not state.

Just don't ever choose anything starts with "DATA PROMO...." which are above the listing before the "Daily....".

All users will know which are the correct one to choose for season pass after a while.
If you think that 250MB is enough for you in 24 hours trip. Then choose RM3 for 250MB.

If you think that 250MB is NOT enough for you in 24 hours. Then choose RM7 for 350MB.

For multiple days trip in malaysia. oFr example; 3/4 Genting trip. Please choose RM10/7 days - 350MB. That means that 350MB is valid for 7 days. if you used up the 350MB before 7 days. You just withdraw another Daily (Rm3 or RM7 or RM10 package) accordingly to you needs.

Do not choose Daily one as you reminding data will be forfotted after 24 hours. Waste your data and money even though it is RM3 more comparing between a Daily/1 Day - RM7 and Daily/7 Dyas - RM10.

What i mean is it only RM 3 and 7 is available for the SP deduction?
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Old 27-04-2017, 05:27 PM   #5228
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maybe i have it too but never track.

must it be single topup rm50?

i only see it is increase with 10GB only never see in detail.
i bet it's from the 30gb for 5 years promo. if you topup rm30 in one month, you get 500mb.
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Old 27-04-2017, 05:30 PM   #5229
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*150# should be a free service, it's only when you subscribe to something via SMS that it'll be charged as we're roaming with the OneXOX card. So that leaves this possibility out, though I'm not sure why it's not working for you as I've only been using the app lately.

AFAIK, GST is chargeable against our reload amount, and because we've already paid for this tax, there will not be another GST charge when we subscribe to something that results in the cost deduction from our credit balance.

That is:
- You've say, RM10 credit balance
- You reload RM50
- Total credit balance will be RM60
- After a while, you'll notice a GST deduction against your RM50 reload amount
- When you subscribe to say, yesterday's 10GB @RM50, you should only be charged exactly RM50 - no more GST deduction.

Hope the above helps.

Edit: Will also have to take into account any initial reload done in order to extend validity to 28-month, etc. GST is chargeable against all reloads as we're foreign users.
I did not do the reload of RM50. I just purchase the SP directly inside the xox apps.
So if like what you had mentioned, the deduction is for the GST, means I had been double charged?


Last edited by Gixxer1000; 27-04-2017 at 05:32 PM..
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Old 27-04-2017, 05:38 PM   #5230
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I see. No wonder it doesnt works.
When you see numbers with *...#, chances are that it's a USSD code, and that's done with the Call button of your keypad. If you see *150*3#, you can either dial directly, or go into *150# menu to choose option 3.

What i mean is it only RM 3 and 7 is available for the SP deduction?
Once you've an SP "wallet" you need not see the cost, only the xxGB and validity of that package. So long as you've enough data in your SP, you can choose whichever suits your expected usage.
Edit: Of course, if you've an expected longer stay or another trip coming up, have a good look to see which looks more economical.

I did not do the reload of RM50. I just purchase the SP directly inside the xox apps.
So if like what you had mentioned, the deduction is for the GST, means I had been double charged?
(Edit) OK, so you paid via credit card. (We normally top up and let it deduct from the credit balance. )

Might have been deduction for something else, like an earlier top up, if no SMS was sent out...

Last edited by Habrosus; 27-04-2017 at 05:43 PM..
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Old 27-04-2017, 05:50 PM   #5231
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When you see numbers with *...#, chances are that it's a USSD code, and that's done with the Call button of your keypad. If you see *150*3#, you can either dial directly, or go into *150# menu to choose option 3.

Yup, I understand this part. That's why i tried using *150# then call and it does not work, telling me USSD not available or something like that.

Once you've an SP "wallet" you need not see the cost, only the xxGB and validity of that package. So long as you've enough data in your SP, you can choose whichever suits your expected usage.

Ok, so now my SP wallet shows that i got about 10500mb of data, does this means i can straight away use the data once i'm inside malaysia? or do i need to like 'transfer' some data out from the SP wallet to use?

(Edit) OK, so you paid via credit card. (We normally top up and let it deduct from the credit balance. )

Might have been deduction for something else, like an earlier top up, if no SMS was sent out...

Ya. I just choose the options inside the apps to purchase the SP directly instead of reload and purchase.
My value had been constantly remains the same since i last used the card 2 months ago, except for the shifting of MA Bal over to DA. Thats whyI like to detect whats the root for the deduction in case its my problem. Like how I previously go use the SMS method to check for credit balance and incur roaming sms of $2.50.

Now waiting for XOX to get back and see if they can answer me on the deduction.
As above....
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Old 27-04-2017, 05:52 PM   #5232
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@Gixxer1000, do you have a record of your OneXOX (history of transactions)?

I actually keep one myself, listing out the initial cost of SIM pack, individual reload amounts, etc.

I think it'll be easier for you to figure out where that RM2.80 has gone to.
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Old 27-04-2017, 05:56 PM   #5233
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@Gixxer1000, do you have a record of your OneXOX (history of transactions)?

I actually keep one myself, listing out the initial cost of SIM pack, individual reload amounts, etc.

I think it'll be easier for you to figure out where that RM2.80 has gone to.
You mean manual records?
Should be pretty easy to figure cause i only use a few times. haha

Last edited by Gixxer1000; 27-04-2017 at 06:00 PM..
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Old 27-04-2017, 05:58 PM   #5234
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Yup, I understand this part. That's why i tried using *150# then call and it does not work, telling me USSD not available or something like that.

Ok, so now my SP wallet shows that i got about 10500mb of data, does this means i can straight away use the data once i'm inside malaysia? or do i need to like 'transfer' some data out from the SP wallet to use?
OK... now I recall with mine > this code somehow sometimes doesn't work. Another reason why I started sticking to the app.

Yup, each time you've a trip, just subscribe to one of the internet packages. Amount of data will be deducted from your SP, valid for the number of corresponding days, no RM should be deducted.

Note that leftover from the package you choose cannot be carried forward. I normally use about 200MB thereabout, sometimes more sometimes lesser, so with 3 trips a month, I just go for the 500MB 30-day package.
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Old 27-04-2017, 06:00 PM   #5235
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You mean manual records?
Yup, I've a OneXOX Excel spreadsheet.

So your card is already 2-month old and the mysterious deduction is only recently. Guess we'll let the CSO advise what it's about then.
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