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Old 27-04-2017, 06:02 PM   #5236
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OK... now I recall with mine > this code somehow sometimes doesn't work. Another reason why I started sticking to the app.

Yup, each time you've a trip, just subscribe to one of the internet packages. Amount of data will be deducted from your SP, valid for the number of corresponding days, no RM should be deducted.

Note that leftover from the package you choose cannot be carried forward. I normally use about 200MB thereabout, sometimes more sometimes lesser, so with 3 trips a month, I just go for the 500MB 30-day package.
So it works just like using the credit from the MA/DA, except now it just automatically deduct from the SP Data Bal? So long i choose those non promo data pack, it will deduct from the SP data bal, am i right?
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Old 27-04-2017, 06:05 PM   #5237
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Yup, I've a OneXOX Excel spreadsheet.

So your card is already 2-month old and the mysterious deduction is only recently. Guess we'll let the CSO advise what it's about then.
Its about 8 mths old.. In fact, its when i saw u rave about this card previously then i went to get it.

So i got the card with 15rm initial credit inside.
Bought 4 x RM3 data plan
Reload 3 X RM5
Stupidly send 2 SMS while in Singapore
Bal should be ard RM10

Lets see will they reply anot then. Haha. 2.80 not much, just that i dont wish to repeat any stupid mistake
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Old 27-04-2017, 06:15 PM   #5238
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So it works just like using the credit from the MA/DA, except now it just automatically deduct from the SP Data Bal? So long i choose those non promo data pack, it will deduct from the SP data bal, am i right?
Yup, I've been using the app lately and deduction of data have been from SP, with credit balance untouched. I've a habit of checking everything before and after the subscription.


Its about 8 mths old.. In fact, its when i saw u rave about this card previously then i went to get it.

So i got the card with 15rm initial credit inside.
Bought 4 x RM3 data plan
Reload 3 X RM5
Stupidly send 2 SMS while in Singapore
Bal should be ard RM10

Lets see will they reply anot then. Haha. 2.80 not much, just that i dont wish to repeat any stupid mistake
I was really happy back then as it's not easy to find a (convenient) dealer in JB nor Melaka - no shopfront, that is.

TBH, I'd 1 roaming SMS (maybe 2) during my early days too.

I did notice a deduction back then, but later found out after discussing with the dealer, that it's a GST deduction. Don't know why, my deductions tend to delay to many hours later.

Yup, small amount but we need to know, then can learn.
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Old 27-04-2017, 09:31 PM   #5239
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Where to get cheap sim data only at genting ?
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Old 27-04-2017, 09:51 PM   #5240
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Where to get cheap sim data only at genting ?
There should be a couple of Digi dealers there, like one in First World Hotel Mall? They may have other cards like Hotlink and U Mobile too.
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Old 28-04-2017, 08:52 AM   #5241
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Yup, I've been using the app lately and deduction of data have been from SP, with credit balance untouched. I've a habit of checking everything before and after the subscription.



I was really happy back then as it's not easy to find a (convenient) dealer in JB nor Melaka - no shopfront, that is.

TBH, I'd 1 roaming SMS (maybe 2) during my early days too.

I did notice a deduction back then, but later found out after discussing with the dealer, that it's a GST deduction. Don't know why, my deductions tend to delay to many hours later.

Yup, small amount but we need to know, then can learn.

what if there is no enough credit to be deduct?

after bought the 10GB i left rm4 now left rm1+

what if i left rm1 only?
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Old 28-04-2017, 08:53 AM   #5242
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Yup, I've a OneXOX Excel spreadsheet.

So your card is already 2-month old and the mysterious deduction is only recently. Guess we'll let the CSO advise what it's about then.
can share the spreadsheet
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Old 28-04-2017, 08:54 AM   #5243
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@Gixxer1000, do you have a record of your OneXOX (history of transactions)?

I actually keep one myself, listing out the initial cost of SIM pack, individual reload amounts, etc.

I think it'll be easier for you to figure out where that RM2.80 has gone to.
i never track
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Old 28-04-2017, 09:45 AM   #5244
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what if there is no enough credit to be deduct?

after bought the 10GB i left rm4 now left rm1+

what if i left rm1 only?
You also have a deduction of 2.80?
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Old 28-04-2017, 10:03 AM   #5245
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I've charged GST when I made payment. Paid RM53 for the RM50 package.
Drop them an email already. Shall see what they said. I always do a balance check after i meddle with the sim card.
The only thing i did was trying *150#, which doesn't even works. Not sure if it's due to roaming or what.
hi..

when roaming..u can dial
1) *150*2# to go to User Menu
2) *150*1# shortcut to check balance (also shows season pass balance)
3) *132# to quick check line status and season pass balance (only different with *150*1# is it shows the "status" )
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Old 28-04-2017, 10:22 AM   #5246
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Its about 8 mths old.. In fact, its when i saw u rave about this card previously then i went to get it.

So i got the card with 15rm initial credit inside.
Bought 4 x RM3 data plan
Reload 3 X RM5
Stupidly send 2 SMS while in Singapore
Bal should be ard RM10

Lets see will they reply anot then. Haha. 2.80 not much, just that i dont wish to repeat any stupid mistake
hi..fyi... inserting the simcard into a certain phone model (iphone or xiaomi) for the 1st time is also chargeable RM2.50. because due to some phone security settings, it detected a new simcard and need to register it to your phone.

what's your balance on card now?
Your 2.80 could be and sms (2.50) and a GST of a topup RM5.

you may login to XOX selfcare and check what are the deductions.
under "bill statement: --> prepaid itemized statement

Last edited by Phelio; 28-04-2017 at 10:24 AM..
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Old 28-04-2017, 10:29 AM   #5247
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hi..fyi... inserting the simcard into a certain phone model (iphone or xiaomi) for the 1st time is also chargeable RM2.50. because due to some phone security settings, it detected a new simcard and need to register it to your phone.

what's your balance on card now?
Your 2.80 could be and sms (2.50) and a GST of a topup RM5.

you may login to XOX selfcare and check what are the deductions.
under "bill statement: --> prepaid itemized statement
Hi, the sim card has been in the phone since activation and never switch over to any new phone.
Remaining bal is around RM7.10.

The topup is 3 months ago and sms is done 6 months back. The deduction happened yesterday so couldnt be due to the top up and sms
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Old 28-04-2017, 10:51 AM   #5248
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Hi, the sim card has been in the phone since activation and never switch over to any new phone.
Remaining bal is around RM7.10.

The topup is 3 months ago and sms is done 6 months back. The deduction happened yesterday so couldnt be due to the top up and sms
hi..understand what you meant.

u may login to your xox selfcare.. bill statement ..prepraid itemized..then chose this month date..it will show you your usage. Maybe you can get some idea there.
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Old 28-04-2017, 10:54 AM   #5249
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what if there is no enough credit to be deduct?

after bought the 10GB i left rm4 now left rm1+

what if i left rm1 only?
it will be deducted on the next topup.
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Old 28-04-2017, 11:13 AM   #5250
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hi..understand what you meant.

u may login to your xox selfcare.. bill statement ..prepraid itemized..then chose this month date..it will show you your usage. Maybe you can get some idea there.
Thanks. Checked. The update is only available till 13 Apr.
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