Hi habrosus thanks for the reply I had the normal hotlink prepaid card and I want to upgrade to the hotlink pantas plan so that I can enjoy the validity 365 don’t need to top up every month.But they ask me for a Malaysia address which I don’t have so how am I suppose to do just give a fake Malaysia address or what? Thanks!!
You can use the Hotlink app to get all these done, I believe. If not, it could have something to do with your present plan, since you've not mentioned which one it is. In the app, under the last/5th option myhotlink you should be able to see the type of plan.
If you want to change the plan to Hotlink Pantas, tap on your present plan type and then the Upgrade black button. Available plan/s should be listed there. It used to cost RM5 for change of plan... it may be the same now.
To extend validity by 365 days:
Internet (2nd option in the app)
Others (3rd option along the top)
hot deals (1st option in the page)