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Old 06-10-2018, 08:50 AM   #6811
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you should try it to clear your longstanding doubt. it's only rm1 to lose.



why bother for free weekend data that works on 4g only when on digi best, 1gb for a day can be had for rm1?
I'm not sure so they can do that if they really want to know... I've been using SLL on my (old) Digi lines so no real reason for me to drill into it.

Ya, with what Digi is offering these days, Hotlink data offers really pales in comparison...
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Old 06-10-2018, 09:24 AM   #6812
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I'm not sure so they can do that if they really want to know... I've been using SLL on my (old) Digi lines so no real reason for me to drill into it.
well, you have drilled into it. isn't sll validity extension too?
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Old 06-10-2018, 09:30 AM   #6813
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well, you have drilled into it. isn't sll validity extension too?
My old plans don't come with free basic internet unlike the 2016/17 ones, so I won't know.
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Old 06-10-2018, 10:13 AM   #6814
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My old plans don't come with free basic internet unlike the 2016/17 ones, so I won't know.
the op may not be asking for free basic internet. even if he is, we should advise him to pay for data. only rm1 per day.

i think you are confused by the stingy ah neh of maxis. only maxis stops you from using data altogether if your number is reactivated via non-revenue channels.

Last edited by kitkat2; 06-10-2018 at 10:22 AM..
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Old 06-10-2018, 10:35 AM   #6815
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the op may not be asking for free basic internet. even if he is, we should advise him to pay for data. only rm1 per day.

i think you are confused by the stingy ah neh of maxis. only maxis stops you from using data altogether if your number is reactivated via non-revenue channels.
Thanks for info.
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Old 07-10-2018, 12:33 PM   #6816
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Currently at yong peng bought RM8 Digi best prepaid come with this SMS You have been granted with free Internet 1GB/day (12am-8am) for life and one time 300MB, redeem now by dialling *888*1#
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Old 07-10-2018, 05:02 PM   #6817
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have read post #6757 which helps to understand how the SLL works in extending prepaid card validity, can someone help clarify if my understanding (below) is accurate please

the same set of information is applicable to Digi Live I believe?

so for the RM8 Digi Live starter pack, it's valid for 5 days upon activation, comes with RM5 worth of value, and 300MB of internet (this is basic internet at 64kbps speed)?

and whenever I need to extend the card's validity, or wish to purchase data plan, or top-up the stored value inside the card, I can do so via Digi App?

if i purchase RM1 for 24hrs of "Internet Cili Padi App Passes" for unlimited internet calls (wechat/whatsapp), the unlimited data is restricted to only data used on those 2 apps? so if I'm surfing net using browser it will be the basic internet 64kbps speed?

so in instance that I need data for general use I should purchase RM3 for "Internet Cili Padi Bonus Pass" instead?
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Old 07-10-2018, 08:04 PM   #6818
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XOX no more customer service..

inform lost sim are told to go JB HQ...

https://xox.com.my/contact-us/care-centre/


found in google.

https://www.facebook.com/pages/Onexo...75736265820959

https://her.is/2QA9h0t

https://goo.gl/maps/dTdp4eLxisJ2

Last edited by steven168z; 07-10-2018 at 08:15 PM..
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Old 08-10-2018, 01:18 PM   #6819
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Just want to share my experience with the 1 day SLL method to maintain a digi live number.

After several rounds of buying 1 day SLL every 91 days (1+90), I exhausted the credit in my card. Left with rm0.01 (expired on 10 july), I scheduled myself to reload (instead of buying SLL) on 91st day, self-determined to be 8 oct.

Like always, I used shopee.com.my to purchase rm5 reload (at rm4.60 only!). Was informed by seller (5 star ratings from over a thousand buyers) that when he try to reload, it was rejected. I thought it might be because my card is terminated already. Perhaps I counted the days wrong.

But since i could still see my number in the digi app, I decided to take a chance and buy rm5 12 digit reload PIN on e-pay malaysia. Wah thankfully I reloaded successfully.

Shopee seller said most likely PIN method can, but he uses direct reload. He is also unsure why it couldn't work, maybe system limitations, plus I do not know my exact card termination date. In sg, card kept away so no sms from digi informing card termination date.

I got seller to reload my other digi card (best, in 75 day grace period as well but not on a last day basis like my digi live) instead and it worked.

I'm not sure if I counted my days wrongly for digi live. My digi live's credit "expired on 10 july", does it mean grace period starts on 10 july or 11 july? I thought its 11 july so I counted 90 days 11 july-8 oct. But maybe it was supposed to be 10july-7 october.

Anyway right now after e-pay reload my digi live says "valid till 13 october". So I'm assuming grace period starts 14 oct. Let me see whether on 14 oct the "valid till 13 oct" changes to "expired on 13 oct" or "expired on 14 oct". Maybe this was what caused my error.

@boonkang mentioned about buying 1 day SLL on 74th instead of 75th day. I cannot stress more how correct he is because there's always something that crops up and you're busy or you forget or you drag or you procrastinate. Or you count the dates wrong like me.
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Last edited by Plurre; 08-10-2018 at 01:36 PM..
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Old 08-10-2018, 01:50 PM   #6820
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Just want to share my experience with the 1 day SLL method to maintain a digi live number.

After several rounds of buying 1 day SLL every 91 days (1+90), I exhausted the credit in my card. Left with rm0.01 (expired on 10 july), I scheduled myself to reload (instead of buying SLL) on 91st day, self-determined to be 8 oct.

Like always, I used shopee.com.my to purchase rm5 reload (at rm4.60 only!). Was informed by seller (5 star ratings from over a thousand buyers) that when he try to reload, it was rejected. I thought it might be because my card is terminated already. Perhaps I counted the days wrong.

But since i could still see my number in the digi app, I decided to take a chance and buy rm5 12 digit reload PIN on e-pay malaysia. Wah thankfully I reloaded successfully.

Shopee seller said most likely PIN method can, but he uses direct reload. He is also unsure why it couldn't work, maybe system limitations, plus I do not know my exact card termination date. In sg, card kept away so no sms from digi informing card termination date.

I got seller to reload my other digi card (best, in 75 day grace period as well but not on a last day basis like my digi live) instead and it worked.

I'm not sure if I counted my days wrongly for digi live. My digi live's credit "expired on 10 july", does it mean grace period starts on 10 july or 11 july? I thought its 11 july so I counted 90 days 11 july-8 oct. But maybe it was supposed to be 10july-7 october.

Anyway right now after e-pay reload my digi live says "valid till 13 october". So I'm assuming grace period starts 14 oct. Let me see whether on 14 oct the "valid till 13 oct" changes to "expired on 13 oct" or "expired on 14 oct". Maybe this was what caused my error.

@boonkang mentioned about buying 1 day SLL on 74th instead of 75th day. I cannot stress more how correct he is because there's always something that crops up and you're busy or you forget or you drag or you procrastinate. Or you count the dates wrong like me.
How is Digi signal in JB area?
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Old 08-10-2018, 02:33 PM   #6821
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Just want to share my experience with the 1 day SLL method to maintain a digi live number...
Thank you for your above post in sharing your experience.

Your above post shows that -- possibly -- some top up method(s) may not work on the very last day of Digi prepaid inactive/grace period (due to whatever system limitations that exists).

Anyway right now after e-pay reload my digi live says "valid till 13 october". So I'm assuming grace period starts 14 oct. Let me see whether on 14 oct the "valid till 13 oct" changes to "expired on 13 oct" or "expired on 14 oct". Maybe this was what caused my error.
Yes, do update us on this point.

AFAIK (As far as I know),
-- the "Valid till 13 Oct" should be changed to "Expired on 13 Oct" -- when you check the Digi app on 14th Oct.

Because the Digi app itself has regular updates, it may not be surprising if certain wordings/phrase used --- could be different/changed from time to time.

Personally, if I want to find out the last active date on any Digi prepaid SIM currently in inactive/grace period -- I just pop in the Digi SIM into my spare phone & dial USSD code *126#

Thank you.

Last edited by boonkang; 08-10-2018 at 02:51 PM..
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Old 08-10-2018, 03:15 PM   #6822
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How is Digi signal in JB area?
It's pretty good in JB.

Thank you for your above post in sharing your experience.

Your above post shows that -- possibly -- some top up method(s) may not work on the very last day of Digi prepaid inactive/grace period (due to whatever system limitations that exists).



Yes, do update us on this point.

AFAIK (As far as I know),
-- the "Valid till 13 Oct" should be changed to "Expired on 13 Oct" -- when you check the Digi app on 14th Oct.

Because the Digi app itself has regular updates, it may not be surprising if certain wordings/phrase used --- could be different/changed from time to time.

Personally, if I want to find out the last active date on any Digi prepaid SIM currently in inactive/grace period -- I just pop in the Digi SIM into my spare phone & dial USSD code *126#

Thank you.
Thanks for the advice. Sure, I will update here next week on whether validity/expiry date alters.

For USSD code, I can only do that when I am in Digi range without incurring $$? Does sending USSD code incur $$ when in SG? Considered roaming? I seldom visit malaysia so haven't tried USSD code before. I always count manually and well, you see how I screwed up haha.

Last edited by Plurre; 08-10-2018 at 03:23 PM..
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Old 08-10-2018, 03:35 PM   #6823
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the same set of information is applicable to Digi Live I believe?
As far as inactive/grace period is concerned:
* Digi Best prepaid has 75days grace period
* Digi Live prepaid has 90days grace period

Buying RM1 SLL to extend validity works for both Digi Best & Digi Live prepaid.

Of course Digi Best & Digi Live prepaid have other differences -- but that's a separate discussion by itself.

so for the RM8 Digi Live starter pack, it's valid for 5 days upon activation, comes with RM5 worth of value, and 300MB of internet (this is basic internet at 64kbps speed)?
You already PAID RM8 to buy the Digi Live prepaid starter pack -- so the 300MB data that comes with the newly bought Digi Live prepaid is considerd as PAID data plan that you bought -- not the slow 64kbps FREE basic internet.

*Internet speed on the Digi Live prepaid will revert back to slow 64kbps once the 300MB data plan expired or you fully used up the 300MB mobile data quota.
*You can only access Internet on your Digi prepaid while your Digi prepaid is still active.

and whenever I need to extend the card's validity, or wish to purchase data plan, or top-up the stored value inside the card, I can do so via Digi App?
Yes, you can do most things using the Digi app:
* You can extend validity by buying SLL using the Digi app (OR via USSD code *128# during inactive/grace period).
* You can buy mobile data plan using the Digi app (OR via USSD code *116#).

(I've already mentioned above 2 points in my post #6757)

Yes, you can also do top up (called reload) using the Digi app; but there are many other methods to do reload:
-- i.e. buying reload pin or via various Websites that provide reload service for M'sia prepaid.

if i purchase RM1 for 24hrs of "Internet Cili Padi App Passes" for unlimited internet calls (wechat/whatsapp), the unlimited data is restricted to only data used on those 2 apps? so if I'm surfing net using browser it will be the basic internet 64kbps speed?

so in instance that I need data for general use I should purchase RM3 for "Internet Cili Padi Bonus Pass" instead?
Every now & then, Digi will come up with new prepaid data plans/offers.

For prepaid data plan(s) that caters specifically to certain apps or social apps only, it's usually difficult to understand exactly how it works by just reading marketing info -- unless a person has personally bought & use the specific data plan(s) many times before.

(personally, I avoid buying any data plan that caters specifically to certain apps or social apps only)

To get the most accurate answer pertaining to specific Digi prepaid data plan(s), it better to ask the question on the Digi community forums.

You can access the prepaid section of the Digi community forums at this link:
https://community.digi.com.my/t5/Prepaid/bd-p/aPrepaid

Hope the above helps.
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Last edited by boonkang; 09-10-2018 at 12:43 AM..
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Old 08-10-2018, 03:52 PM   #6824
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For USSD code, I can only do that when I am in Digi range without incurring $$? Does sending USSD code incur $$ when in SG? Considered roaming? I seldom visit malaysia so haven't tried USSD code before. I always count manually and well, you see how I screwed up haha.
*Digi prepaid supports roaming -- so you can use USSD codes on your Digi prepaid while in Singapore.
*Using USSD codes DO NOT incur any cost for Digi prepaid.

In fact,
I've used USSD code *128# -- many times already on my Digi prepaid (during grace period) to buy RM1 SLL -- while in SG (see post #4699)

AFAIK (As far as I know),
-- unless specifically stated, usually using USSD codes do not incur any cost -- even when roaming

Personally,
* I've used USSD codes on my Digi prepaid -- in both SG & M'sia.
* I've also used USSD codes on my Starhub prepaid in SG & many other countries (M'sia, Thailand, HK, UK, Taiwan etc.)

Never yet encounter any cost incurred when using USSD codes.
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Last edited by boonkang; 08-10-2018 at 04:30 PM..
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Old 08-10-2018, 04:56 PM   #6825
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It's pretty good in JB.



Thanks for the advice. Sure, I will update here next week on whether validity/expiry date alters.

For USSD code, I can only do that when I am in Digi range without incurring $$? Does sending USSD code incur $$ when in SG? Considered roaming? I seldom visit malaysia so haven't tried USSD code before. I always count manually and well, you see how I screwed up haha.
it seem only KSL have some issues
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