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Old 26-12-2018, 10:09 PM   #6961
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Service continuity options


Subscriber may choose from the options:

i. Direct Port-in to Tron collaboration party to retain their current number & services, following the Port-in Standard Procedures with terms & conditions. (Priority)

ii. Port-out to other Telco to retain their current number or,

iii. Terminate their existing MVN services from Tron, following the refund standard procedures.

Subscribers who do not select any options from the above before 30/12/2018, will be handed over to Tron's Host Operator – DIGI, without any prior notice and no appeal can be filed.
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Old 27-12-2018, 12:30 PM   #6962
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what is a good subsitute to tron?
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Old 27-12-2018, 12:38 PM   #6963
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Wait. Does that mean that card will remain valid for calls, data etc?

This is what is stated in the termination notice but it's not really clear what it means.
Right, it does sound weird to think that the Tron SIM card will have a Digi line later, and thus able to be used and roam.

So I'd think that we'll then have to change to Digi SIM card but how would Digi be able to contact us for the procedure?

My initial understanding from that statement, is that all lines with no response will be handed back to Digi... that is, cut dead... (This is from past cases where terminated ported-out numbers were "returned" to the hosts.)
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Last edited by Habrosus; 27-12-2018 at 12:42 PM..
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Old 27-12-2018, 02:22 PM   #6964
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Right, it does sound weird to think that the Tron SIM card will have a Digi line later, and thus able to be used and roam.

So I'd think that we'll then have to change to Digi SIM card but how would Digi be able to contact us for the procedure?

My initial understanding from that statement, is that all lines with no response will be handed back to Digi... that is, cut dead... (This is from past cases where terminated ported-out numbers were "returned" to the hosts.)
tron *is* a digi line. i think you think too much.
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Old 27-12-2018, 04:10 PM   #6965
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Anyone use the refund for tron? My family and my relatives uses Tron and all balance left over more than RM50.
Is it better to try for refund or just forget it?
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Old 28-12-2018, 09:55 AM   #6966
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So Tron isn't the only one this time...

MVNO Buzzme and TRON are shutting down
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Old 28-12-2018, 10:20 AM   #6967
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Tron changed pattern again.

Please refer to their website for latest info: http://www.tron.com.my/

Just copied:

Impacted Services

i. MVN services will only be available till 30/12/2018.

ii. From 31/12/2018 till 30/1/2019, only domestic SMS for incoming/outgoing and domestic incoming voice call are available for port out purpose to other telcos.

iii. On 31/1/2019, MVN service will be permanently shut down.


Service continuity options

Subscriber may choose from the options:

i. Direct Port-in to Tron collaboration party to retain their current number & services, following the Port-in Standard Procedures with terms & conditions. (Priority)

ii. Port-out to other Telco to retain their current number or,

iii. Terminate their existing MVN services from Tron, following the refund standard
procedures.

Subscribers who do not select any options from the above before 31/1/2019, their MVN service will be terminated permanently.

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Last edited by Habrosus; 28-12-2018 at 10:22 AM..
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Old 28-12-2018, 10:34 AM   #6968
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digi changed their mind on absorbing the remaining tron subscribers.
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Old 28-12-2018, 10:46 AM   #6969
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Anyone use the refund for tron? My family and my relatives uses Tron and all balance left over more than RM50.
Is it better to try for refund or just forget it?
Since you're prepared to forget about it, might as well do a refund to get something out of it?
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Old 28-12-2018, 10:53 AM   #6970
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So Tron isn't the only one this time...

MVNO Buzzme and TRON are shutting down
Seems like for long term users, might be better to look for prepaid cards from a traditional telco? MVNO ones may just close down, leaving your balance subject to their mercy.
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Old 28-12-2018, 11:06 AM   #6971
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Since you're prepared to forget about it, might as well do a refund to get something out of it?
On their refund website, they asked for our passport and bank account attachment. My mom asked me is it safe or not since they closing down. I also don't know how to answer her...
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Old 28-12-2018, 11:23 AM   #6972
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On their refund website, they asked for our passport and bank account attachment. My mom asked me is it safe or not since they closing down. I also don't know how to answer her...
when you signed up, you gave them your passport right?
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Old 28-12-2018, 11:33 AM   #6973
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what a good replacement for tron?
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Old 28-12-2018, 03:04 PM   #6974
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when you signed up, you gave them your passport right?
Yes... We all signed up at Genting there when they gave us free... So unlucky we just top up on 10Dec and becomes like that ��

edit: Can't even process their refund page! Everything filled up and error with a "The bank field is required."

Last edited by mush_room; 28-12-2018 at 03:37 PM.. Reason: Add on
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Old 28-12-2018, 05:18 PM   #6975
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Seems like for long term users, might be better to look for prepaid cards from a traditional telco? MVNO ones may just close down, leaving your balance subject to their mercy.
The attractive thing about TRON was its long validity date. The traditional telco like DIGI and MAXi has short validity for their prepaid.

So it means every trip you make you have to get a new prepaid.
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