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Old 29-01-2019, 06:07 PM   #7036
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Did you take note of the validity date, the last time you're going through the app?

IIRC, Digi Live has a 90-day grace period.

Might want to contact the CSO to check if your line is still valid, or it's just a SIM card problem...
Yes, I did. i put in my reminder a few days before expiry so that I can extend before it's due.

Ok, will do. Thanks.
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Old 29-01-2019, 06:17 PM   #7037
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Yes, I did. i put in my reminder a few days before expiry so that I can extend before it's due.

Ok, will do. Thanks.
The app was a little erratic when I was using it earlier today, so that may be the reason. You might also want to try again later.

But if it's the SIM card that needs to be changed, you'll have to go over to JB or wherever you may be travelling to...
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Old 29-01-2019, 06:26 PM   #7038
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The app was a little erratic when I was using it earlier today, so that may be the reason. You might also want to try again later.

But if it's the SIM card that needs to be changed, you'll have to go over to JB or wherever you may be travelling to...

I have tried the app last few days, no luck.

Guess I have to pop over to JB after New Year.

Thanks for the advice.
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Old 30-01-2019, 08:56 AM   #7039
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The app was a little erratic when I was using it earlier today, so that may be the reason. You might also want to try again later.

But if it's the SIM card that needs to be changed, you'll have to go over to JB or wherever you may be travelling to...
Their app a bit slow, sometime have to click few times in order to get the surprise Box offer.
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Old 30-01-2019, 09:00 AM   #7040
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I have tried the app last few days, no luck.

Guess I have to pop over to JB after New Year.

Thanks for the advice.

By right DIGI app should showing your balance credit even though your SIM card is faulty.
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Old 30-01-2019, 10:36 AM   #7041
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Their app a bit slow, sometime have to click few times in order to get the surprise Box offer.
Most times I've to try a few times, switching between the BoS icon and also the Offers one in the menu.

By right DIGI app should showing your balance credit even though your SIM card is faulty.
The other day, I was thrown out of the app and had to log in again, with a verification code received via SMS.

I think he won't be able to do it if hit by the same problem, if his SIM card isn't working.
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Old 30-01-2019, 03:23 PM   #7042
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Most times I've to try a few times, switching between the BoS icon and also the Offers one in the menu.


The other day, I was thrown out of the app and had to log in again, with a verification code received via SMS.

I think he won't be able to do it if hit by the same problem, if his SIM card isn't working.
By right DIGI app should showing your balance credit even though your SIM card is faulty.
Yes, I can't sign in without sms verification.

Sorry, my bad....it's not "no sim" but "no service" instead.
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Old 30-01-2019, 03:39 PM   #7043
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how/where to buy reload for digi live/best?

Last edited by hippoheyhey; 30-01-2019 at 03:43 PM..
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Old 30-01-2019, 03:49 PM   #7044
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how/where to buy reload for digi live/best?
From the comfort of your home, either credit card from the app or epay.my pay for the 16-digit code.

Over in MY, many places like supermarkets, 7-Eleven, dealers...

Or I think Qoo10 MY too, though I've not used that before.
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Old 30-01-2019, 03:58 PM   #7045
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From the comfort of your home, either credit card from the app or epay.my pay for the 16-digit code.

Over in MY, many places like supermarkets, 7-Eleven, dealers...

Or I think Qoo10 MY too, though I've not used that before.

Credit Card can use SG one? Can reload $5 using credit card through the app?
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Old 31-01-2019, 03:55 PM   #7046
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Credit Card can use SG one? Can reload $5 using credit card through the app?
i always reload rm3 on shopee. just nice to cover a long weekend trip.
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Old 31-01-2019, 04:15 PM   #7047
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Credit Card can use SG one? Can reload $5 using credit card through the app?
Yes, I use SG credit card when I reload using the app. Minimum is RM10 over there.
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Old 31-01-2019, 04:49 PM   #7048
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For XOX season pass users; do note there is a a ongoing promotion.

For RM50 can top up 12GB data / 100mins local calls / 100 SMS into your season pass counter.

Pretty good deal.
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Old 02-02-2019, 02:22 PM   #7049
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why spend so much money on mobile in malaysia?

digi is giving away freebies again.

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Old 02-02-2019, 11:35 PM   #7050
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Is there any app to set recurring reminder 75 days automatically (without having to count manually) to buy Digi SSL?
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