Habrosus
Arch-Supremacy Member
- Joined
- Jul 23, 2005
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I bought a #hotlink prepaid card for RM20 when I was in Malacca over the Good Friday weekend.
the shop asst said I can keep using the same number so long as I top up RM10 every 50 days.
how do I go about doing this? writing my number on the notebook thingy and pay RM10?
I'm not sure how/why you've been asked to top up RM10 every 50 days, other than the "50 days non-active period" after which your SIM card cannot be used at all.
Some of these retailers sell prepaid cards without full knowledge of what exactly it involves, so they might just give you the rough info and/or even wrong info. My preference is, as far as possible, get the cards only from their main outlets - Maxis Centre, for example, (in Mahkota Parade Melaka) for Maxis Hotlink prepaid cards. You can also go through their website to understand the terms better.
http://www.hotlink.com.my/en/plans/free-internet.html
There are various methods to top-up a prepaid card. For Hotlink, as an example, you can buy the reload vouchers from Maxis Centres or their retailers, or 7-Eleven outlets to do it on your own phone, or do e-reload at the retail shops.
Maxis has an online forum where you can seek help from the customer service staff too. https://forum.maxis.com.my/