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Old 29-08-2020, 05:56 PM   #1231
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My Aeron finally came today. Very satisfied!
Those who were also wondering like me, the chair received is Made in USA and not DG. Also from batch Jan 2020.

Initially I thought it will come without the box, but it did came with the box as well.

No rough edges on the chair as well.

The only thing is there is a light scratch mark on the top side of the chair (near to where we would mount the headrest) and have not figure out how to get that off yet.

Other than that, everything else is perfect!
Regretted not having ordered the Atlas Headrest together.
I ordered mine with the Atlas headrest and it's really satisfying to lean back during conference calls. The chair arrived with the headrest assembled so saved me all the trouble haha.

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Old 30-08-2020, 12:42 AM   #1232
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I ordered mine with the Atlas headrest and it's really satisfying to lean back during conference calls. The chair arrived with the headrest assembled so saved me all the trouble haha.

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Nice.. Yeah I thought so, and can imagine myself leaning on the headrest as well.

I saw some reviews from the buyers from shopee, someone mentioned that the material is not exactly the same than the chair? Is it true? Because I thought it will be made from the exact same material and same mesh to match.
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Old 30-08-2020, 03:56 AM   #1233
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Nice.. Yeah I thought so, and can imagine myself leaning on the headrest as well.

I saw some reviews from the buyers from shopee, someone mentioned that the material is not exactly the same than the chair? Is it true? Because I thought it will be made from the exact same material and same mesh to match.
The Atlas headset mesh seems to be identical to the chair's original mesh in both colour and texture. I read in the desktop chair thread before about the shoppe one being OEM so I'm not too sure. Either that or maybe it's the engineered now headset that doesn't fully match the chair mesh maybe. I read on reddit that the EN headset also tends to pull your hair so I went with the Atlas instead.

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Old 30-08-2020, 03:29 PM   #1234
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Aeron on sale now from AudioSG via Shopee. $1649.50 for size B, without the optional headrest.
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Old 31-08-2020, 09:18 PM   #1235
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The Atlas headset mesh seems to be identical to the chair's original mesh in both colour and texture. I read in the desktop chair thread before about the shoppe one being OEM so I'm not too sure. Either that or maybe it's the engineered now headset that doesn't fully match the chair mesh maybe. I read on reddit that the EN headset also tends to pull your hair so I went with the Atlas instead.

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Oh okay thanks. Yeah, not very sure myself. I am following that thread as well. At least now I know it should be identical mesh.

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Old 31-08-2020, 11:40 PM   #1236
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still no after sale support or reply from UI................
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Old 01-09-2020, 04:52 PM   #1237
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Finally got an email reply from UI tech.

Good to know that their after sale support is still there.

They are slow in reply due to COVID-19 and based in UK..
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Old 01-09-2020, 05:04 PM   #1238
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Finally got an email reply from UI tech.

Good to know that their after sale support is still there.

They are slow in reply due to COVID-19 and based in UK..


Are they going to help you out with the issue you are facing?

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Old 02-09-2020, 11:07 AM   #1239
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How long did it take for UI to reply you? It's almost 2 weeks for me and there's still no reply.
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Old 03-09-2020, 11:42 PM   #1240
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How long did it take for UI to reply you? It's almost 2 weeks for me and there's still no reply.
I just dropped them an email on some enquiry on my existing chair, and replied within a day.

You sent to info@unwantimports???
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Old 12-09-2020, 12:55 PM   #1241
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Anyone tried replacing the gas cylinder? Anywhere to get the part?

I suspect my chair having issues
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Old 16-09-2020, 11:13 AM   #1242
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Aeron on sale now from AudioSG via Shopee. $1649.50 for size B, without the optional headrest.
are they original made usa or DG ? i saw another store bringing in top200items at lazada also. any good ?
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Old 16-09-2020, 01:43 PM   #1243
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Lightbulb

are they original made usa or DG ? i saw another store bringing in top200items at lazada also. any good ?
Have no idea, since I have yet to buy one. Perhaps you can message the sellers directly? & the confirmed buyers' reviews should indicate the general sentiments towards the products/sellers.
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Old 16-09-2020, 02:32 PM   #1244
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Oh okay thanks. Yeah, not very sure myself. I am following that thread as well. At least now I know it should be identical mesh.

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I got the Graphite Leather.
This is another good investment.
Why not mesh? Cos i watched some youtubers' reviews, some said hair got caught in the mesh etc. But dont quote me.

One thing to note, the locking mechanism is somewhat loose, it is not a flaw. To me, it is a plus point cos i can easily adjust its height & protrusion according to what i m doing, eg if I want to take a rest, i adjust the height to support my head & protrusion backwards, if in sitting position, i lower the rest to support my neck etc.

If the lock is tight, i will have to loosen the nuts etc.
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Old 19-09-2020, 10:33 AM   #1245
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so still can buy from UI right?
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