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Old 17-09-2008, 11:24 PM   #1
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Please Read: Mass Order Forums Guidelines

Useful FAQs

Question 1: How do I start creating my MO thread in the forum?

Step 1: Sign up for Deluxe Membership here. If you're an existing Deluxe Member, skip to Step 2.
Step 2: Ensure that you have completed your User Profile.
Step 3:Scan in the front and back of your NRIC and email to marketplace@hardwarezone.com with the following title “Mass Order Forum Record” and provide us with your MemberID and Contact Number.
Step 4: Once we process your application, you will receive an email notification from us. Upon receipt of the email, you are eligible to create a new Mass Order Thread in the MO forum with immediate effect (Subject to all general rules and regulation for the Marketplace forums).

Question 2: Do I need to be a Deluxe Member in order to reply/participate in the thread?

Answer: No, both Basic & Deluxe Members are allowed to reply to any Mass Order thread. However, only Deluxe Members who have successfully applied to be an MO organizer can start threads.

Question 3: By limiting MO creation to Deluxe members only, how are security concerns being addressed?

Answer: We have added the Digital NRIC copy as an additional security requirement, all personal details entered within your user profile will be tallied against the submitted digital NRIC copy.

Question 4: I'm interested to organize Mass Order and will register as a Deluxe Member. While I understand the new terms protect the buyers, are there any benefits for sellers too upon subscribing?

Answer: One of the key benefits that Mass Order sellers will be able to enjoy including the expanded 1000 Private Message (PM) Box capacity after upgrading their membership to Deluxe status. With 1000 PM capacity, you are NOT likely to encounter a situation where potential buyers miss out on your Mass Order due to inability to reach you.

Last edited by Xerynn; 18-05-2010 at 10:04 AM..
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Old 23-09-2008, 11:45 AM   #2
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MO Forums Terms and Conditions addition

1. Registration and approval from HardwareZone is required before a Deluxe member is allowed to start a thread on MO Forum. Registration and approval procedures are provided in the FAQs.

2. All copies of NRIC scanned to HardwareZone will be maintained by HardwareZone until the Deluxe member's subscription expires. If you do not renew your Deluxe membership before expiry, you will need to submit a copy of your NRIC again should wish to create a MO Forum thread subsequently.

3.Approved Mass Order members are not allowed to conduct any MO within HardwareZone Forums including all sub forums or via PM but only in the official Mass Order forum for accountability.

4. Approved Mass Order members must not attempt to link MOs from outside of HardwareZone using their signatures nor post links in their threads.

5. If a forum member choose to participate in an unregistered MO outside this sub forum, he/she shall be solely responsible for any monetary losses as a result of a MO gone bad. HardwareZone shall not be liable for any personal disputes unless a police report has been made.

6. HardwareZone shall not be liable for any monetary losses arising from an MO scam. Forum members are advised to deal only with registered members whose particulars are held by HardwareZone in the event of such incidents with a criminal intent.

7. Touting of MO business is discouraged. While it is for the common good that an item be priced cheap, it is unethical to steal customers from an existing MO, repeat offenders shall be infracted/banned.

8. MO pricing policies are between MO starter and the MO participants. While prices may not be the best around, we would like forum members not to give discouraging comments and start any flame wars.

9. Parallel imported items that are available under local distributorship and warranty are discouraged to prevent disrupting the local supply chain.

10. Mass Order members are allowed to conduct a maximum of 3 MOs at a time. Any MO or Interest Check threads exceeding the limit shall be closed.

11. Mass Order items are subjected to the same rules and regulations of common trade.
(For example, no sale of tobacco or alcohol to minors under age of 18, no sale of adult themed items to minors under age of 21)

12. Do NOT link your MO outside of HWZ (ie: To blogshops, auctions and generally sites pertaining to sales outside the MO to gather sales)
Either keep your MO in or out of HWZ altogether.
Offenders who spam their external websites in signatures will have them removed without warning and escalated if repeated.


We are fully aware of blogshops, small businesses conducting trade here and choose to allow some level of tolerance.
But if someone stirs up some issues now and then and get everyone else involved, we'll have to enforce forum-wide action which will affect everyone. So if everyone can just get along in peace, play by the rules here, it would be a nicer experience...

Please note that applications take up to 7 days to process, and we appreciate your patience on this matter.


TBC.

Last edited by xprezzshawn; 26-01-2011 at 12:31 AM..
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