[TitanSmall]

Thanks all!!!

[Ghost98765]

o2atom wrote:

To play safe, you can sign-up today but ask the telco to port over tomorrow.

That’s what i did before.

[Synnexo]

TitanSmall wrote:

My Singtel plan expire today. You guys think I can sign up and port my number to starhub today? Or better to play safe, do it tomorrow.

ST didn't offer promotion to u before contract expiry?

[TitanSmall]

Synnexo wrote:

ST didn't offer promotion to u before contract expiry?

No leh.. nothing from them. Maybe cause I'm on cis?

[Synnexo]

TitanSmall wrote:

No leh.. nothing from them. Maybe cause I'm on cis?

Maybe give them a call to check if the promotion can be extended to u, that is if the plan features suit your needs.

It's something like 1000min, 500sms, CID, 20Gb pay $20 & 30Gb pay $25.35. If CSO say no such promotion or offerr expired, then port to elsewhere.

[Alfie77]

Synnexo wrote:

Maybe give them a call to check if the promotion can be extended to u, that is if the plan features suit your needs.

It's something like 1000min, 500sms, CID, 20Gb pay $20 & 30Gb pay $25.35. If CSO say no such promotion or offerr expired, then port to elsewhere.

Tried that before. Told them if no promo by the time my contract expires, might consider porting to other telcos. Guess what the CSO replied? Go ahead lor. Thanks bye

[Synnexo]

Alfie77 wrote:

Tried that before. Told them if no promo by the time my contract expires, might consider porting to other telcos. Guess what the CSO replied? Go ahead lor. Thanks bye

That's seriously a lousy customer experience. If a CSO tells me that, I'll surely feedback to the relevant supervisors, even though no outcome or anything will be done. That doesn't take me much time as I've a standard feedback template.

[queerquirks]

Those on Circles life, is the 4g speeds always so bad.

CBD area.

Can't load YouTube, insta. Game also always get the low speed logo.

Seems like 3g speed, only good for texting.

[TitanSmall]

Synnexo wrote:

Maybe give them a call to check if the promotion can be extended to u, that is if the plan features suit your needs.

It's something like 1000min, 500sms, CID, 20Gb pay $20 & 30Gb pay $25.35. If CSO say no such promotion or offerr expired, then port to elsewhere.

saw ur msg too late.. alr ported to SH... thanks anyway!

[Sadist4life]

Synnexo wrote:

Maybe give them a call to check if the promotion can be extended to u, that is if the plan features suit your needs.

It's something like 1000min, 500sms, CID, 20Gb pay $20 & 30Gb pay $25.35. If CSO say no such promotion or offerr expired, then port to elsewhere.

Is this promo for existing SingTel SIM only customers? Or is it for those on CIS?

[C32B]

Synnexo wrote:

Maybe give them a call to check if the promotion can be extended to u, that is if the plan features suit your needs.

It's something like 1000min, 500sms, CID, 20Gb pay $20 & 30Gb pay $25.35. If CSO say no such promotion or offerr expired, then port to elsewhere.

I called for mine and didn't get. CSO said is for selected customer. Will hang on to see what other offers down the road.

Sent from OnePlus GM1910 using GAGT

[Charlie_Zhan]

Alfie77 wrote:

Tried that before. Told them if no promo by the time my contract expires, might consider porting to other telcos. Guess what the CSO replied? Go ahead lor. Thanks bye

Synnexo wrote:

That's seriously a lousy customer experience. If a CSO tells me that, I'll surely feedback to the relevant supervisors, even though no outcome or anything will be done. That doesn't take me much time as I've a standard feedback template.

nothing wrong with that what.

you are the one who ownself made the statement that you intend to switch after contract expires, CSO gave you the go ahead which is what you wanted.. then you complain when you get approval for what you wanted?

so after writing a feedback to the supervisors, and the supervisors reply back to you thanking you for your feedback but tell you that they don't see any wrong doings on the CSO part what will you do? tell the sup that you are going to write to the CEO and media and PM Office and hope that the sup will pee in their pants?

in this day and age if you still expecting to use this lame threat of porting out and expects the CSO to cry and beg you to stay and throw offers and freebies to you and cannot accept it when you don't get the answer you want, then you should really wake up your idea.

Sent from Samsung SM-G965F using GAGT

[OnePunch!!]

But m1 $25 no free caller I’d forever
Need to top up $5 when promo ends

Or port out when free caller I’d promo end

Q10spy wrote:

Try m1 $25

[OnePunch!!]

Ok le which part of cbd
Let me try as in on CL

queerquirks wrote:

Those on Circles life, is the 4g speeds always so bad.

CBD area.

Can't load YouTube, insta. Game also always get the low speed logo.

Seems like 3g speed, only good for texting.

[cruizer_ph]

Charlie_Zhan wrote:

nothing wrong with that what.

you are the one who ownself made the statement that you intend to switch after contract expires, CSO gave you the go ahead which is what you wanted.. then you complain when you get approval for what you wanted?

so after writing a feedback to the supervisors, and the supervisors reply back to you thanking you for your feedback but tell you that they don't see any wrong doings on the CSO part what will you do? tell the sup that you are going to write to the CEO and media and PM Office and hope that the sup will pee in their pants?

in this day and age if you still expecting to use this lame threat of porting out and expects the CSO to cry and beg you to stay and throw offers and freebies to you and cannot accept it when you don't get the answer you want, then you should really wake up your idea.

yes, and these staff are just following policies/directions from their management. they can't come up with some ad-hoc promo just to retain a single customer. if they couldn't offer any promo for you to stay then just vote with your feet and transfer to a telco that offers something better.