dipalbhagde
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- Nov 30, 2011
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have you try different phone? could it be phone issue...
Yes I did.
Same results
have you try different phone? could it be phone issue...
Similarly, I've been with M1 for the longest timeHi folks,
I've been a M1 customer for over 10 years now but of late I've been facing severe connectivity issues in my primary work area (Changi).
The phone shows full connectivity and LTE/4G but there is zero data transfer.
Even Google website fails to load and on my phone, Safari shows me there's no connection to the server.
It's only when I go outdoors that there's connectivity but even then there is TONS of dropped calls and data loss.
I don't face this issue in other areas and I have highlighted to M1 about this issue on Facebook as well as on Twitter.
Their standard reply is "we will inspect the site and come back to you".
It has been close to 4 months now that issues have been persisting.
My question to you guys is:
How do I get them to listen and actually work on it or is that just too much expectations?
Does this qualify as breach of service because of which I can claim to break the contract because I am honestly considering doing that.
My work is getting affected and if I can't even take calls properly it is majorly frustrating.
Looking forward to some thoughts/opinions on this.
Have a good day folks!
D
Similarly, I've been with M1 for the longest time
But I'm planning to jump ship when my contract is due next May
Their network is getting unreliable nowadays
At first I thought it's my iPhone X. But after mate 10, note 9, and now S10+. I concluded that it's just M1
Sent from Samsung SM-G975F using GAGT
I actually think it's nothing to do with building management.
If you read what I wrote in my first post, there is no issue with connectivity.
I'm getting ample coverage here.
The issue is there is zero or little data that's coming in/going out along with dropped calls and other network related issues.
I can understand if there's no network coverage but if I'm getting a full signal then how is it possible that there's close to zero data transfer.
Again this happens QUITE a lot and is not infrequent. It could be a throttling issue for all we know but they need to be transparent.
I've highlighted this issue to them and constantly following up on Twitter/FB messaging and very little has changed for the last 5 months.
I am not expecting IMDA/CASE to penalize M1.
I'd be happy if M1 is responding satisfactorily to me but they're not.
However their replies are very random and you can tell they're following a template.
Monthly payment is above 80+ for my primary line.
I just recontracted back in May so it might be difficult.
I actually think it's nothing to do with building management.
If you read what I wrote in my first post, there is no issue with connectivity.
I'm getting ample coverage here.
The issue is there is zero or little data that's coming in/going out along with dropped calls and other network related issues.
I can understand if there's no network coverage but if I'm getting a full signal then how is it possible that there's close to zero data transfer.
Again this happens QUITE a lot and is not infrequent. It could be a throttling issue for all we know but they need to be transparent.
I've highlighted this issue to them and constantly following up on Twitter/FB messaging and very little has changed for the last 5 months.
I am not expecting IMDA/CASE to penalize M1.
I'd be happy if M1 is responding satisfactorily to me but they're not.
However their replies are very random and you can tell they're following a template.
Not a radio wave expert. But full signal don’t translate to good data speed.
If everyone on m1 and same location facing the same issue. Than is really telco issue. Else is device issue.
BruhI created a telegram group. We can brainstorm there to better advocate for ourselves.
https://t.me/joinchat/AAAAAE_5aU5KmahmSrvwCQ
Bruh
Your group cannot type anything
Sent from Samsung SM-G975F using GAGT
Or they could just be throttling since I'm on a "unlimited" Mysim plan.
I have tried with other phones - its the same issue.
Got such plans ah?Change to the new OnePlan 180GB!
Got such plans ah?
Sent from a mobile phone using GAGT
M1 & Starhub have poor reception inside the building in Changi Loyang area.
You need to go outside of the building or open area to get reception to make call or to get WhatsApp.
It's alway inside the building.
So if you going to work in that area inside building, switch to SingTel.
Sent from OnePlus ONEPLUS A5010 using GAGT
ya i already applied to port to singtel liao. at least won't have to suffer all those shiat from m1.
plan cheap got what use if no network no data. give free also useless.
Another way is to use dual SIMs. Singtel/Grid/Gomo/Vivify SIM and M1/Circles Life SIM.