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Old 27-01-2014, 09:38 PM   #1951
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And i'm a careful and delicate user......

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Old 27-01-2014, 11:01 PM   #1952
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And i'm a careful and delicate user......

Bring your phone to the service centre for 1 to 1 exchange.
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Old 27-01-2014, 11:14 PM   #1953
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Bring your phone to the service centre for 1 to 1 exchange.
Was yours this bad?

Were they reluctant to exchange?
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Old 27-01-2014, 11:48 PM   #1954
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Was yours this bad?

Were they reluctant to exchange?
Not as bad as your. Just bring the full set to the service centre to exchnage.
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Old 28-01-2014, 01:12 AM   #1955
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My set had similar symptom of failing to wake up. I dropped by their office on saturday for a one to one exchange. So far so good.

After using it for a week plus,i think its a pretty good phone given the price. The battery also easily last me a day with moderate use of whatapp, internet, calls and sms.
Thanks for the updates! Looks like a common problem. Will get it exchanged tomorrow.
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Old 28-01-2014, 04:58 PM   #1956
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And i'm a careful and delicate user......

they still can't do away with material quality issue
looks a bit cheap
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Old 28-01-2014, 08:01 PM   #1957
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they still can't do away with material quality issue
looks a bit cheap
Was at e service centre today for e exchange. Quite smooth and fuss free and they acknowledge it could be hardware.

Another gentlemen and myself highlighted the peeling paint to them and they were quite apologetic about e quality. Regardless, told them that we badly need a proper case then the crap flip case provided.
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Old 28-01-2014, 09:49 PM   #1958
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Was at e service centre today for e exchange. Quite smooth and fuss free and they acknowledge it could be hardware.

Another gentlemen and myself highlighted the peeling paint to them and they were quite apologetic about e quality. Regardless, told them that we badly need a proper case then the crap flip case provided.
What do you mean could be hardware?
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Old 28-01-2014, 10:06 PM   #1959
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What do you mean could be hardware?
They don't have an idea what's causing the fail to wake up/ shutdown. They said could be hardware as already a few sets like that. But the majority are ok so far.

Just an update. My original set fail to wake this morning. So when I notice this, I immediately use my office phone to call my number. It said no service. That being the case, most likely is the phone shutdown by itself for some reason.

Hope this don't happen on my replacement set.
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Old 28-01-2014, 10:19 PM   #1960
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They don't have an idea what's causing the fail to wake up/ shutdown. They said could be hardware as already a few sets like that. But the majority are ok so far.

Just an update. My original set fail to wake this morning. So when I notice this, I immediately use my office phone to call my number. It said no service. That being the case, most likely is the phone shutdown by itself for some reason.

Hope this don't happen on my replacement set.
I had this problem too. charged to 100% in the night before and when I wake up in the morning, I realized my phone was dead. I tried charging it and powering it up with no luck. Finally, I removed the battery and place it back and it was able to power up. After which I did a master reset and keep my apps installed at a minimum (Whatsapp, Chrome, Facebook). I am still monitoring. This could be a software issue. So far no shutdowns yet. Hope more will contribute to the symptoms to this issue.

Thanks
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Old 28-01-2014, 11:19 PM   #1961
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I had this problem too. charged to 100% in the night before and when I wake up in the morning, I realized my phone was dead. I tried charging it and powering it up with no luck. Finally, I removed the battery and place it back and it was able to power up. After which I did a master reset and keep my apps installed at a minimum (Whatsapp, Chrome, Facebook). I am still monitoring. This could be a software issue. So far no shutdowns yet. Hope more will contribute to the symptoms to this issue.

Thanks
Hope it stays ok too. It could be apps or hardware. But I'm more incline to think it's hardware. What I had installed on my INO 2 is only about half of my INO one. Never encounter any shutdown on the INO one.

Get us all posted on any issues ok? Thanks
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Old 28-01-2014, 11:45 PM   #1962
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Hope it stays ok too. It could be apps or hardware. But I'm more incline to think it's hardware. What I had installed on my INO 2 is only about half of my INO one. Never encounter any shutdown on the INO one.

Get us all posted on any issues ok? Thanks
My ino 2 also had sudden shutdowns problem and I called the service centre, the staff ask me to do a factory reset and ask me not to install any apps for the phone. Now I am using a stupid smartphone with out apps and feel very angry as it like my fault that the phone sudden shutdowns. Was thinking of changing back to my ino one plus.
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Old 29-01-2014, 12:18 AM   #1963
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My ino 2 also had sudden shutdowns problem and I called the service centre, the staff ask me to do a factory reset and ask me not to install any apps for the phone. Now I am using a stupid smartphone with out apps and feel very angry as it like my fault that the phone sudden shutdowns. Was thinking of changing back to my ino one plus.
No way! If don't install apps, I'm better off w a Nokia E61. That's a rubbish suggestion from the staff.

However, I had tried switching over to Sim 2 and it seems to be more stable ie less cases of shutdown.

I'd been running my set now for about 9hrs w/o issues. Will update status by morning. It's really frustrating to see this happen
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Old 29-01-2014, 07:12 AM   #1964
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try using the sim 2 slot. my friend also has the cannot wake up from dead issue when using sim 1 slot.
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Old 29-01-2014, 08:46 AM   #1965
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Switched over to using Sim 1 last night before I go to sleep. All good. Let's monitor and update as we go along.
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