luvpraline
Senior Member
- Joined
- Nov 21, 2005
- Messages
- 799
- Reaction score
- 55
just spoken to another of their staff, S, who assured me that all my transfer are in, but when I enquired more, she gave conflicting info from what Giselle said. E.g. Giselle told me as we applied during the promo, the fall below fee is waived, i.e. if we withdraw to less than 1k after Apr, no monthly service fee will be charged. But S said have to maintain 5k to avoid $5 fall below fee. When I asked how this 5k came about as what I read on their T&C stated "Minimum Balance Fee S$10 per month if average monthly balance is below S$1,000/S$10,000 (savings/current)", then she put me on hold and went to check, came back said min keep 1k after promo end in Apr, otherwise, $5 fee. HAHA.. I rest my case...
more conflicting info haha.. i was told that the fall below fee will be waived only until end april