No need to pay if you go to them @ PSA Building (Alexandra Road) or International Plaza (Anson Road). At least that's what I was told when I called them.
http://ifaq.gov.sg/SINGPASS/apps/fcd_faqmain.aspx#FAQ_182240
Free for the 1st token, after that replacement needs to pay ..
Dun know if go there can be free ..
The cost and time to go there may not be worth it ..
Low batt replacement was free for me. I went to International Plaza to exchange recently. But queued for 40-50 min.Thank you.....Anson Road is city area....still ok.
if we lost or misplace, ask for replacement, pay i no issue.
if low batt, should be free....
my token also showing sign of battery low, display getting dimmer.
my token also showing sign of battery low, display getting dimmer.
mine always got the LOW word come out at first but after 1 year plus still working
@#$%, battery died 2 days ago. Now can't access my online trading on PC, can only use hp. So troublesome needs to go down to get a new token. They should just mail it to us as everyone's token battery is gonna die around the same period. I am going to disable 2FA using this stupid key. Use SMS 2FA where option available.