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Old 31-03-2017, 07:39 PM   #1
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One Key token low battery

If One Key token is low battery, where to change? Any charges?
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Old 31-03-2017, 08:18 PM   #2
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Go to assurity.sg .. Login using singpass and get new token at $15 iirc
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Old 31-03-2017, 08:32 PM   #3
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Wtf....still must pay????

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Old 31-03-2017, 08:36 PM   #4
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my one key token say battery level 0 since 6 months ago but until now still can use
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Old 31-03-2017, 10:44 PM   #5
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Wtf....still must pay????
Another way for gahment to earn money.
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Old 31-03-2017, 10:53 PM   #6
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No need to pay if you go to them @ PSA Building (Alexandra Road) or International Plaza (Anson Road). At least that's what I was told when I called them.

http://ifaq.gov.sg/SINGPASS/apps/fcd...spx#FAQ_182240
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Old 31-03-2017, 11:59 PM   #7
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Free for the 1st token, after that replacement needs to pay ..

Dun know if go there can be free ..

The cost and time to go there may not be worth it ..
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Old 01-04-2017, 11:50 AM   #8
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No need to pay if you go to them @ PSA Building (Alexandra Road) or International Plaza (Anson Road). At least that's what I was told when I called them.

http://ifaq.gov.sg/SINGPASS/apps/fcd...spx#FAQ_182240
Thank you.....Anson Road is city area....still ok.

Free for the 1st token, after that replacement needs to pay ..

Dun know if go there can be free ..

The cost and time to go there may not be worth it ..
if we lost or misplace, ask for replacement, pay i no issue.

if low batt, should be free....
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Old 03-04-2017, 01:23 PM   #9
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Thank you.....Anson Road is city area....still ok.



if we lost or misplace, ask for replacement, pay i no issue.

if low batt, should be free....
Low batt replacement was free for me. I went to International Plaza to exchange recently. But queued for 40-50 min.

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Old 03-04-2017, 02:37 PM   #10
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Replacement is free if your token runs out of battery. They have a system to check when did you receive your current token. The waiting time at International Plaza can be quite long (more than 30mins) though.
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Old 03-04-2017, 07:58 PM   #11
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Out of battery and out of warranty still have to pay for new token right?
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Old 21-09-2017, 01:10 AM   #12
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WHF? low battrey!

Can only use sms right?
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Old 21-09-2017, 02:55 PM   #13
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Bank token since 10 years ago still working but this token so fast low batt?
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Old 16-10-2017, 01:01 PM   #14
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my token also showing sign of battery low, display getting dimmer.
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Old 16-10-2017, 03:09 PM   #15
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Mine also battery low and I went online and realised there is a Onekey Mobile. Downloaded the app but keep crashing on my iPhone 6s with iOS 11.0.3 Have not been able to try it out.
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