HWZ Forums

Login Register FAQ Mark Forums Read

Forced from cable TV to fibre TV by Starhub

Like Tree48Likes
Reply
 
LinkBack Thread Tools
Old 14-04-2019, 07:25 PM   #1906
Master Member
 
Join Date: Oct 2017
Posts: 3,622
Should be. To cfm, must wait for my this month bill ... ?
u may want to call and clarify. I ask if can change from old plan to new passes. cos say yes. but no free internet for 2 yrs.
Halo green is online now   Reply With Quote
Old 14-04-2019, 07:38 PM   #1907
High Supremacy Member
 
harky's Avatar
 
Join Date: Jan 2002
Posts: 38,403
i change only after i had install....
cso say promo no change.. the only change is the tv plan.

when i login to the acc, i do see internet plan but i cant see the price.

u may want to call and clarify. I ask if can change from old plan to new passes. cos say yes. but no free internet for 2 yrs.
harky is offline   Reply With Quote
Old 14-04-2019, 07:42 PM   #1908
Greater Supremacy Member
 
Sinkie's Avatar
 
Join Date: Jan 2009
Posts: 77,659
The 2nd entertainment pass free fully redeemed le

No more
Sinkie is offline   Reply With Quote
Old 14-04-2019, 07:55 PM   #1909
High Supremacy Member
 
harky's Avatar
 
Join Date: Jan 2002
Posts: 38,403
tht sad... so fast

The 2nd entertainment pass free fully redeemed le

No more
harky is offline   Reply With Quote
Old 14-04-2019, 08:24 PM   #1910
Supremacy Member
 
Join Date: Jun 2016
Posts: 6,096
i change only after i had install....
cso say promo no change.. the only change is the tv plan.

when i login to the acc, i do see internet plan but i cant see the price.
Account won't show if there is discount or free entitlement, if any.

Account will list the services & VAS/items including the actual cost per item, if applicable.

Since yours would be under Hubbing/HomeHub Plus and like mine there is internet plan without any price stated.

The only changes they would make is the under Starhub TV and in the Modify TV subscriptions on the channels & packs stated, if you mean that they have made the necessary changes from old TV plan to new TV Pass.


The only concern is the contract agreement and they would have to email an amendment copy to you if there are changes made.

Billing would not be clear as there are cases errors were discovered in the later part of months, if you have read some complains in their forum.

Just ensure yourself to save copies of statements of whatever being discussed with them.


FYI. They include Fibre Link Access cost in my Account.. saying system error!
eric3743 is offline   Reply With Quote
Old 14-04-2019, 08:58 PM   #1911
High Supremacy Member
 
harky's Avatar
 
Join Date: Jan 2002
Posts: 38,403
LOL

dunno. i double cfm and cfm many time with the cso.
he say free lor.

I dont mind they take back the bb since i nv use.. give me free Fibre Link Access also gd.

Account won't show if there is discount or free entitlement, if any.

Account will list the services & VAS/items including the actual cost per item, if applicable.

Since yours would be under Hubbing/HomeHub Plus and like mine there is internet plan without any price stated.

The only changes they would make is the under Starhub TV and in the Modify TV subscriptions on the channels & packs stated, if you mean that they have made the necessary changes from old TV plan to new TV Pass.


The only concern is the contract agreement and they would have to email an amendment copy to you if there are changes made.

Billing would not be clear as there are cases errors were discovered in the later part of months, if you have read some complains in their forum.

Just ensure yourself to save copies of statements of whatever being discussed with them.


FYI. They include Fibre Link Access cost in my Account.. saying system error!
harky is offline   Reply With Quote
Old 15-04-2019, 12:08 AM   #1912
Master Member
 
Gametaku's Avatar
 
Join Date: Sep 2013
Posts: 3,925
Signed up for 2 tv entertainment pass and 2 set top box. Also signed up for 2 year Go streaming box + broadband bundle.
Gametaku is offline   Reply With Quote
Old 15-04-2019, 02:31 AM   #1913
Member
 
Aizen84's Avatar
 
Join Date: May 2008
Posts: 101
This question must have been answer, sorry if this is a repeated question.

My broadband is My Republic, if i change to fiber TV, is Starhub giving me another router or do i just connect to my existing router\ONT provided by My Republic?

From the picture in Starhub website, seems to me that i just need to connect to the Optical Network Terminal(ONT). Do i need to configure anything at the router side?
Aizen84 is offline   Reply With Quote
Old 15-04-2019, 07:54 AM   #1914
Arch-Supremacy Member
 
Henry Ng's Avatar
 
Join Date: Aug 2011
Posts: 11,851
This question must have been answer, sorry if this is a repeated question.

My broadband is My Republic, if i change to fiber TV, is Starhub giving me another router or do i just connect to my existing router\ONT provided by My Republic?

From the picture in Starhub website, seems to me that i just need to connect to the Optical Network Terminal(ONT). Do i need to configure anything at the router side?
Different isp have different device. Just connect cable and nothing much. I just put my other ONT on top of the other ONT.
Henry Ng is offline   Reply With Quote
Old 15-04-2019, 06:52 PM   #1915
Master Member
 
Join Date: Oct 2017
Posts: 3,622
LOL

dunno. i double cfm and cfm many time with the cso.
he say free lor.

I dont mind they take back the bb since i nv use.. give me free Fibre Link Access also gd.
if dun take their fibre bb, got to pay $15 for the tv right?
Halo green is online now   Reply With Quote
Old 15-04-2019, 06:53 PM   #1916
Master Member
 
Join Date: Oct 2017
Posts: 3,622
Different isp have different device. Just connect cable and nothing much. I just put my other ONT on top of the other ONT.
won't have heat sink issue?
Halo green is online now   Reply With Quote
Old 15-04-2019, 06:59 PM   #1917
Arch-Supremacy Member
 
Henry Ng's Avatar
 
Join Date: Aug 2011
Posts: 11,851
won't have heat sink issue?
No la. Such ONT are ok.
Henry Ng is offline   Reply With Quote
Old 15-04-2019, 07:01 PM   #1918
Arch-Supremacy Member
 
Henry Ng's Avatar
 
Join Date: Aug 2011
Posts: 11,851
if dun take their fibre bb, got to pay $15 for the tv right?
That is link access charge but you can ask CSO to waive it.
Henry Ng is offline   Reply With Quote
Old 15-04-2019, 07:09 PM   #1919
Member
 
Aizen84's Avatar
 
Join Date: May 2008
Posts: 101
Different isp have different device. Just connect cable and nothing much. I just put my other ONT on top of the other ONT.
So there is no way Starhub able to configure the existing ONT to their fibre TV box?

Sent from HUAWEI BLA-L29 using GAGT
Aizen84 is offline   Reply With Quote
Old 15-04-2019, 07:51 PM   #1920
Supremacy Member
 
Join Date: Jun 2016
Posts: 6,096
So there is no way Starhub able to configure the existing ONT to their fibre TV box?

Sent from HUAWEI BLA-L29 using GAGT
Each ISP do have its own ONT for their services.

Starhub will provide you their ONT and connection are ONT Port-1 for Internet/Router and ONT Port-2 for Fibre TV STB (Set top box), separately.

Each FTP come with 2 ports for 2 separate ISP(s) for Internet and/or Pay-TV services.
eric3743 is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On