I write in to IDA to ask them to look into it n even link them here n M1 FB n you know what their reply...?
Quite standard..
Thank you for your email of 20 May 2012
We are sorry to learn of your unpleasant experience.
We would appreciate if you could provide us with your affected M1 account number and full name so that we can investigate further
I gave them my name and my Handphone number n ask them to look into the mattter and they still want more infos?
What to investigate? That there is really a down service? Even M1 admit their service is down and its in the NEWS for goodness sake!
I GAVE UP!
Those bros n sis here said they writing in, you all get the standard reply?