derrickgoh
High Supremacy Member
- Joined
- Jan 1, 2000
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I am currently subscribing to VQ and when I move house I intend to switch to Starhub. I do not want a period where I have no access so what is the correct procedure?
I assume I should first inform VQ that I'm moving and to relocate my service wef whatever date. Then I can sign up with Starhub and tell them to start my service wef the same date.
Presumably Netlink Trust will need to do their provisioning and stuff so in the event Starhub service is unable to commence on that day, at least I still have my VQ. Is this the right way to do it?
For what its worth, its a resale flat and the existing owner already has a TP installed and I believe he is using Starhub too as I seem to recall seeing the Starhub fibre TV box in his room.
I assume I should first inform VQ that I'm moving and to relocate my service wef whatever date. Then I can sign up with Starhub and tell them to start my service wef the same date.
Presumably Netlink Trust will need to do their provisioning and stuff so in the event Starhub service is unable to commence on that day, at least I still have my VQ. Is this the right way to do it?
For what its worth, its a resale flat and the existing owner already has a TP installed and I believe he is using Starhub too as I seem to recall seeing the Starhub fibre TV box in his room.