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tcltcleo 21-06-2017 08:12 PM

Acer wireless adapter Qualcomm Atheros AR956x
 
I recently upgraded my fibre broadband to 1.0Gbps but my Acer notebook with Atheros AR956x wireless network adapter is unable to locate the singnet id for 5.0ghz but can connect to singtel id for 2.4ghz without problem though the speed is really slow at 72.2mbps.

The singtel technican came to check and claim the network card Qualcomm Atheros AR956x wireless network adapter does not support 5G, this is true?

Another laptop running on Intel Dual Band N-7260 wireless card is able to detect and connect to my singtel id 5.0ghz without problem though the connection speed is only about 150-250 mbps.

Appreciate if you can advise if Atheros AR956x wireless card don't work on 5G network? Any recommendation if i need to upgrade the network card.

Thank you.

Regards/Leo

jas1701 21-06-2017 08:41 PM

If it is a dual band adaptor, it will auto detect both 2.4ghz and 5ghz.

Ramtree 21-06-2017 09:50 PM

The singtel technician is right.

Sent from LENOVO using GAGT

Intrinion 22-06-2017 08:26 AM

Some cards, even fairly new machines do not support the 5ghz wifi spectrum.

I believe that is the case for your card. It is more of a wifi card limitation which can be resolved by swapping it for maybe like what you have mentioned the fairly popular 7260 by intel for instance.

Before you do it however, it is best to check the size of the card (since there are various sizes). Also check if your bios supports them since certain makes of laptops have a white list of a limited range of approved cards while some accept any.

https://www.cwnp.com/wp-content/uplo...omparison2.png

For instance this. Dont worry about the number of antenna connectors, if u see 3 connector pts but only have 2 connectors, you can forgo the 3rd and still have it work.

Next up, check if Bluetooth is integrated in the wifi card as well. If it is, would you be willing to forgo bluetooth functionality? Or purchase one with bluetooth and wifi

techidiot 22-06-2017 09:31 AM

Quote:

Originally Posted by Intrinion (Post 108758477)
Some cards, even fairly new machines do not support the 5ghz wifi spectrum.

I believe that is the case for your card. It is more of a wifi card limitation which can be resolved by swapping it for maybe like what you have mentioned the fairly popular 7260 by intel for instance.

Before you do it however, it is best to check the size of the card (since there are various sizes). Also check if your bios supports them since certain makes of laptops have a white list of a limited range of approved cards while some accept any.

https://www.cwnp.com/wp-content/uplo...omparison2.png

For instance this. Dont worry about the number of antenna connectors, if u see 3 connector pts but only have 2 connectors, you can forgo the 3rd and still have it work.

Next up, check if Bluetooth is integrated in the wifi card as well. If it is, would you be willing to forgo bluetooth functionality? Or purchase one with bluetooth and wifi

But TS will have to open up the laptop or bring to service centre to do if is in warranty.
Rather just get a USB AC adapter.

Another thing to take note 5GHZ only works close range, if your laptop is inside the room you may not get 5GHZ.
Another pointer to take note.
Cheers.

szeli 22-06-2017 09:41 AM

likely yr card doesn't support 5ghz.

http://www.techadvisor.co.uk/how-to/...aptop-3608743/

Intrinion 22-06-2017 11:58 AM

Good point!
Warranty.

Always assume that wty would be void if any user placement is done :o

Though self replacement isnt that hard

Quote:

Originally Posted by techidiot (Post 108759563)
But TS will have to open up the laptop or bring to service centre to do if is in warranty.
Rather just get a USB AC adapter.

Another thing to take note 5GHZ only works close range, if your laptop is inside the room you may not get 5GHZ.
Another pointer to take note.
Cheers.


sendtolee 22-06-2017 02:57 PM

Quote:

Originally Posted by tcltcleo (Post 108752111)
I recently upgraded my fibre broadband to 1.0Gbps but my Acer notebook with Atheros AR956x wireless network adapter is unable to locate the singnet id for 5.0ghz but can connect to singtel id for 2.4ghz without problem though the speed is really slow at 72.2mbps.

The singtel technican came to check and claim the network card Qualcomm Atheros AR956x wireless network adapter does not support 5G, this is true?

Another laptop running on Intel Dual Band N-7260 wireless card is able to detect and connect to my singtel id 5.0ghz without problem though the connection speed is only about 150-250 mbps.

Appreciate if you can advise if Atheros AR956x wireless card don't work on 5G network? Any recommendation if i need to upgrade the network card.

Thank you.

Regards/Leo

This card don't support 5GHz.

If you are worried about warranty, set the 2.4G channel width to 40Mhz on your card and router. This should boost the transfer speed.

jas1701 22-06-2017 03:00 PM

Best is to get a usb wireless adaptor. Price is below $40. I got my for tplink ac1200 and connected at 879mbps compare to the laptop wireless at only 72mbps. Do remember your router dual band speed. If it is 1200, get a usb wireless at 1200. It has to be the same level speed to achieve if not will fall below.

tcltcleo 22-06-2017 10:44 PM

Quote:

Originally Posted by szeli (Post 108759766)
likely yr card doesn't support 5ghz.

http://www.techadvisor.co.uk/how-to/...aptop-3608743/

Thank you for yr advice, much appreciated.

tcltcleo 22-06-2017 10:45 PM

Quote:

Originally Posted by sendtolee (Post 108765454)
This card don't support 5GHz.

If you are worried about warranty, set the 2.4G channel width to 40Mhz on your card and router. This should boost the transfer speed.

Thank you for yr advice, much appreciated

tcltcleo 22-06-2017 10:46 PM

Quote:

Originally Posted by techidiot (Post 108759563)
But TS will have to open up the laptop or bring to service centre to do if is in warranty.
Rather just get a USB AC adapter.

Another thing to take note 5GHZ only works close range, if your laptop is inside the room you may not get 5GHZ.
Another pointer to take note.
Cheers.

Thank you for yr very detailed reply, much appreciated.

ayeo99 23-09-2018 09:02 AM

Quote:

Originally Posted by jas1701 (Post 108765511)
Best is to get a usb wireless adaptor. Price is below $40. I got my for tplink ac1200 and connected at 879mbps compare to the laptop wireless at only 72mbps. Do remember your router dual band speed. If it is 1200, get a usb wireless at 1200. It has to be the same level speed to achieve if not will fall below.

I have the same Wifi card in my Toshiba laptop and intend to buy a 802.11ac adapter as i will be using Google Wifi.

May I know what external wifi adapter should I buy to use with Google Wifi?

Thank you very much

Intrinion 24-09-2018 08:27 AM

AC1200 class. Dual band - 2.4ghz and 5ghz


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