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AMD Ryzen NB Discussion| Lenovo Thinkpad E495/E595/T495/X395 Well-rounder performance CPU + GPU

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Old 04-02-2020, 10:05 AM   #3391
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Now bad time to buy customized laptop. Likely to take over 1 month rather than 2 weeks (as shown on website) from payment to shipping.
Read someone purchase got delayed previously.

Bought mine before the CNY and fortunately, I received it 2 weeks later. If not for the CNY holidays, I aight receive it earlier.
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Old 04-02-2020, 07:30 PM   #3392
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Sandisk Extreme USB3 32GB has the issue. But I dont really think it is faulty since Windows 10 is able to detect and I can continue to read/write files to it during my testing. Probably it is due to disk partition as someone has pointed out.

Bought 2 Sandisk Ultra 32GB with no issue out of the box.
I had the issue with Extreme pro when creating recovery media/tools.
Thus I usually use Ultra to do it than
Extreme pro.
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Old 07-02-2020, 03:52 PM   #3393
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ordered mine almost 2 weeks ago.. no updates yet.
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Old 07-02-2020, 11:25 PM   #3394
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ordered mine almost 2 weeks ago.. no updates yet.

Currently lenovo factory closed until 9 Feb by order of PRC. If China government announce another week closure..

The Live Chat CSO is pissed off by now.
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Old 08-02-2020, 10:36 AM   #3395
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Currently lenovo factory closed until 9 Feb by order of PRC. If China government announce another week closure..

The Live Chat CSO is pissed off by now.
their live chat wasn't online yesterday. any idea where they ship from? Shenzhen?
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Old 08-02-2020, 11:03 AM   #3396
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their live chat wasn't online yesterday. any idea where they ship from? Shenzhen?
My order back in June 2019 was picked up in Shanghai. They have many factory in China.
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Old 08-02-2020, 11:03 AM   #3397
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Dear Customer,

Due to the recent coronavirus outbreak, the Chinese Government has imposed regulations restricting the movement of personnel across many regions in China. This has impacted our factory operations and delivery schedule. Our factories will be partially operational during the middle of February before returning to normal operations by end of February. Therefore, your orders may be delayed for an additional 2-3 weeks. We are in constant communication with our factories on delivery schedule.

If you would like to know more about ready-to-ship options that are available in our warehouse, please contact our sales and online chat team at 800-601-1481 option #1.

Should you have further questions, please feel free to reach out to us. We are sorry for any inconvenience this delay may have caused.

Thank you for your support.
Lenovo Singapore
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Old 10-02-2020, 03:50 PM   #3398
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Hi selling my rarely use mint condition x395 max specs

http://sg.carousell.com/p/272969536
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Old 12-02-2020, 10:14 PM   #3399
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Lenovo factory will start full production only from 24 Feb.
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Old 13-02-2020, 07:50 AM   #3400
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Lenovo factory will start full production only from 24 Feb.
Whether they can start successfully or not... That is another question.

What I heard is that China factories need to submit a request to resume work to the local Province authority.

The province authority will need to check if the factory is able to reduce n prevent local transmission of coronavirus to the lowest possibility.
Check whether have mask
Check this, check that.
If don't have... Cannot resume work

Sent from Henabi virus using GAGT
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Old 14-02-2020, 03:56 PM   #3401
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Just want to share my lenovo svc support experience for those interested.

My E585 was overheating under load and sometimes BSOD, so i used online chat to contact support. I was 1st in queue and discussed with the rep, showing her screenshot of 70C temp alongside only 20% cpu usage. She said engineer will be sent and I received sms confirmation about an hour later. Appointment date was next day.

Engineer called before arriving. He was very friendly and gave frank advice. He said AMD will run hotter than intel, so may want to consider laptop fan pad if I'll be using laptop for 8+ hours a day. After warranty, I can also consider replacing the thermal grease on my own. He checked then replaced the heatsink fan assembly (easy, 4 screws and a plug), and said to call him directly if problem returns.

The entire flawless support process took less than 24 hours. I'm so glad I got their on-site 3-yr support.



Background of my overheating problem:
My 1 yr old e585 was reaching 85C while just performing backup or installing large software, sometimes resulting in BSOD. (disks temp were just 44C, 54C) A previous large windows update BSOD midway and corrupted my windows. This never happened before.

Took me a while to come to conclusion it was heat related. I ran lenovo's windows diagnostics software but fan test passed. Fortunately I found the problem after I monitored using HWMonitor. (the engineer mentioned lenovo has a temperature software for download too)

After the replacement, I ran backup and max temp immediately reduced to 75C. The old fan looked very clean and perfect, so it should be that the thermal grease lost effectiveness over time.
I am using the E485 for about a year now and so far the temps are within expectation. Due to the size of the heatsink, it is normal for the temps to hit north of 80 degs. I've even changed the thermal compound to Thermal Grizzly, and at load, it will still hit the low 80 degs. While the E585 has a bigger chassis, the cooler and heatsink unfortunately is still small and the bottleneck. I can't confirm what is the temp threshold before it throttles the CPU frequency, but I believe it should be something like 82 to 85 degs.

Glad they resolved your issue.
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Old 14-02-2020, 03:58 PM   #3402
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their live chat wasn't online yesterday. any idea where they ship from? Shenzhen?
There are a few stops in China, and I recall Shenzhen being one of the stops.
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Old 14-02-2020, 05:16 PM   #3403
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https://www.lenovo.com/sg/en/laptops...I/p/81LW000QSB

Not thinkpad but Ideapad
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Old 14-02-2020, 06:20 PM   #3404
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All the ready to ship optiosn like quite cui haha
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Old 15-02-2020, 02:52 AM   #3405
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my January order has been shipped out finally ... from Hufei .. 200+km away from Wuhan
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