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computer issue - system service exception

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Old 08-08-2019, 07:59 AM   #1
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computer issue - system service exception

When i log to my pc, it will auto restart after about 20sec logging into desktop. gives me BSOD saying System service error. anyone can help?

Google doesnt help.

When i went to safe mode my pc didn't have this error but has no audio. So it has to be some issues that only normal mode has..

Any expert can help me pls.
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Old 08-08-2019, 09:08 AM   #2
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What laptop are you using?

What is your configuration?
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Old 08-08-2019, 10:07 AM   #3
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Maybe the ram is error.

If the pc has 2 ram you could try using 1 ram.

Last edited by falcon2000; 08-08-2019 at 10:10 AM..
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Old 08-08-2019, 10:18 AM   #4
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Definitely not RAM issue.
RAM issue either gives beeping error code, or BSOD with memory failure or memory dump issues.

Booting into Safe mode definitely no audio, as safe mode does not load audio drivers and many other drivers.

System service exception is a Windows STOP code that typically points towards software issues.
Could be virus, malware or a buggy windows update.
Not easy to pinpoint.

Easiest way is to reformat everything.
If not, need to try a couple of ways.

1) Try Update your device drivers -> If you have windows update recently.
2) Revise recent system changes -> If you have windows update recently.
3) Run System File Checker -> To check for corrupted files.
4) Uninstall all third-party antivirus applications, then just install only one antivirus or malware, then scan.
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Old 08-08-2019, 10:30 PM   #5
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Thanks so much for your kind advices. However i tried many method and didnt help:
1.Devices are updated
2. i can't seem to view as i logged to desktop not even 20sec will have the error.
3. i ran chkdsk but no errors reported

I tried defrag and scan disk to no avail. even reformat has error reformatting. And i dare not try because i realised i have no CD disk to put my windows cd to reinstall if i reformat.. omg
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Old 09-08-2019, 12:29 PM   #6
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help any pros..
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Old 09-08-2019, 06:02 PM   #7
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Look for Nigel at PC Care & Solution. #02-32. Call to check availability.
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Old 14-08-2019, 04:52 PM   #8
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Thanks so much for your kind advices. However i tried many method and didnt help:
1.Devices are updated
2. i can't seem to view as i logged to desktop not even 20sec will have the error.
3. i ran chkdsk but no errors reported

I tried defrag and scan disk to no avail. even reformat has error reformatting. And i dare not try because i realised i have no CD disk to put my windows cd to reinstall if i reformat.. omg
It is more software than hardware issues. If no important data, just reformat.
If yours is a windows 10, try the built in recovery function.
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