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Defect new acer swift 5

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Old 04-08-2018, 12:24 AM   #1
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Defect new acer swift 5

Got a new swift 5 on this tues. Found out few defects.

1) can hear noise coming from the keyboard, like static sound. Confirm its not fan sound.

2) after 2 days of usage, the paint on the top of the lip starts to peel. Very lousy paint job.

Intending to go down jurong to have it check. Do you think they will do anything? Or what can I do?

Please advise me bro.
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Old 04-08-2018, 09:05 AM   #2
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Are you going down to the shop or service center?

If going down to service center then let them do what they do. Shop wise not sure but should the same as service center.

But u can do your backup your data and take pictures of the paint job.
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Old 07-08-2018, 01:14 PM   #3
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Got a new swift 5 on this tues. Found out few defects.

1) can hear noise coming from the keyboard, like static sound. Confirm its not fan sound.

2) after 2 days of usage, the paint on the top of the lip starts to peel. Very lousy paint job.

Intending to go down jurong to have it check. Do you think they will do anything? Or what can I do?

Please advise me bro.
Can also try to go back to shop and ask for exchange?
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Old 08-08-2018, 07:55 PM   #4
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Bought it from Qoo10 acer offical store. Requested for a 1-1 exchange.

2nd time to the store. Damn DL.

Will need to see their mood if they will exchange or repair, even though it's within 7 days

Can also try to go back to shop and ask for exchange?
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Old 08-08-2018, 09:25 PM   #5
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Bought it from Qoo10 acer offical store. Requested for a 1-1 exchange.

2nd time to the store. Damn DL.

Will need to see their mood if they will exchange or repair, even though it's within 7 days
LOLOL

maybe its the last time u buying from them lei
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Old 08-08-2018, 11:07 PM   #6
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See whether you can return and get a refund, then do another order?

Bought it from Qoo10 acer offical store. Requested for a 1-1 exchange.

2nd time to the store. Damn DL.

Will need to see their mood if they will exchange or repair, even though it's within 7 days
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Old 09-08-2018, 09:57 AM   #7
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Why bought from Q10?

Harvey Norman can exchange within 7 days, if your warranty still didn't register yet.

Otherwise you may bring back to Acer service center in Jurong east.
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Old 10-08-2018, 03:37 PM   #8
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Q10 was selling at 1798 n there's a 150 discount with coupons. I paid 1648 eventually, for i7, free office home edition, Bluetooth mouse, acer sleeve, 3yrs anti virus.

Good deal.
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Old 10-08-2018, 05:03 PM   #9
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So what is the outcome of the issues with your Acer laptop?
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Old 11-08-2018, 04:29 PM   #10
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Not yet know. Acer is still deciding if they want to exchange 1-1 for me or repair

So what is the outcome of the issues with your Acer laptop?
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Old 12-08-2018, 07:15 PM   #11
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Not yet know. Acer is still deciding if they want to exchange 1-1 for me or repair
Use lemon law on them....
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