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Toshiba M840 Can't Boot Up

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Old 07-10-2018, 12:53 PM   #1
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Toshiba M840 Can't Boot Up

Hi experts and friends,

I have a Toshiba laptop that I lately reformatted in order to pass it to someone else. However, not sure if the reformat is done too clean that the windows might also be cleaned up. It was running on Windows 8.1 (original is 8.0).

Inserted the CD ROM containing downloaded recovery package but it ran for few hours only to discover that the windows still can't boot up.

Can you all provide some help on this? Let me know any essential info you would need.

Thanks in advance!

Bb
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Old 07-10-2018, 04:11 PM   #2
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This CD-ROM came included with your purchase???


Best to just download a fresh copy of Windows 8.1 using the media creation tool, copy to USB stick and install. Follow the instructions on the MS website.
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Old 07-10-2018, 04:33 PM   #3
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Hi experts and friends,

I have a Toshiba laptop that I lately reformatted in order to pass it to someone else. However, not sure if the reformat is done too clean that the windows might also be cleaned up. It was running on Windows 8.1 (original is 8.0).

Inserted the CD ROM containing downloaded recovery package but it ran for few hours only to discover that the windows still can't boot up.

Can you all provide some help on this? Let me know any essential info you would need.

Thanks in advance!

Bb

Suggest to do a fresh installation on Windows 8.1 as mentioned.

The CD ROM downloaded recovery package would be recovery of the OS in case of failure and may not for reformat & recovery purpose.
That's unless the recovery partition in the HDD is already removed/deleted upon purchase.

Toshiba laptops are come with recovery partition hidden in the HDD.
And most likely they would not supply any Windows OS installation disc.

However you can purchase the Model OEM Windows disc from Toshiba Service center as i have purchased for 2 of my Toshiba laptops.


Alternately you can upgrade to Windows 10 instead using the existing OEM Windows product key.

I have already upgrade 2 of my Toshiba laptops from Windows 7 OEM to Windows 10 via Microsoft download website recently.
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Old 07-10-2018, 04:35 PM   #4
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I remember when I first bought, there was no CD ROMs. I was asked to save a backup of the system files into CD ROMs. I did so at the start. Back then it was Windows 8.0.

I will download it from Microsoft website and try installing. Could it be that the version I was trying to install is obsolete? In addition, is it possible to download newer versions like Windows 10?

Thank you!




This CD-ROM came included with your purchase???


Best to just download a fresh copy of Windows 8.1 using the media creation tool, copy to USB stick and install. Follow the instructions on the MS website.

Last edited by imbbyon101; 07-10-2018 at 04:41 PM..
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Old 07-10-2018, 08:16 PM   #5
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Install 8.1 first. Need to provide the digital entitlement via upgrade.
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Old 07-10-2018, 08:22 PM   #6
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I remember when I first bought, there was no CD ROMs. I was asked to save a backup of the system files into CD ROMs. I did so at the start. Back then it was Windows 8.0.

I will download it from Microsoft website and try installing. Could it be that the version I was trying to install is obsolete? In addition, is it possible to download newer versions like Windows 10?

Thank you!





You download and activate windows 8 first. This will entitle you to a free upgrade to windows 10 after you already have win 8 installed.
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Old 07-10-2018, 08:22 PM   #7
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Install 8.1 first. Need to provide the digital entitlement via upgrade.
May not be necessary as most laptop do have the OEM/Windows product key sticker.

In my upgrade to Windows 10 on a repaired laptop and did the upgrade using the product key on the sticker directly.
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Old 07-10-2018, 09:08 PM   #8
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May not be necessary as most laptop do have the OEM/Windows product key sticker.

In my upgrade to Windows 10 on a repaired laptop and did the upgrade using the product key on the sticker directly.

ever since the accessibility upgrade path closed, it got trickier. so need to trick windows into thinking that it was eligible for digital entitlement.
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Old 26-11-2018, 01:33 PM   #9
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Laptop does not run Windows 8.1 OS

Hi all,

I downloaded Win 8.1 OS and installed in DVD-rom but it does not automatically run the program.

I went to try out my original recovery discs and it managed to run only to encounter 'error' at about 70% progress. The whole laptop still isn't recovered at all.

Some of the pics I took below:

http://i136.photobucket.com/albums/q...psyfjokea6.jpg
http://i136.photobucket.com/albums/q...psct1jd5lj.jpg
http://i136.photobucket.com/albums/q...psuvlmhfij.jpg
http://i136.photobucket.com/albums/q...psylfxxqsz.jpg
http://i136.photobucket.com/albums/q...psrxpijhao.jpg
http://i136.photobucket.com/albums/q...psu1vtud1o.jpg
http://i136.photobucket.com/albums/q...pstz2tfga5.jpg
http://i136.photobucket.com/albums/q...pspsaonjlt.jpg
http://i136.photobucket.com/albums/q...ps2whx2btw.jpg

Please help. Thanks!

Last edited by imbbyon101; 26-11-2018 at 01:43 PM..
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Old 26-11-2018, 01:47 PM   #10
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Photos reformatted:










Please help. Thanks!
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Old 26-11-2018, 01:48 PM   #11
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Are you still able to boot back into windows?
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Old 26-11-2018, 01:53 PM   #12
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I can't boot the windows up.

Are you still able to boot back into windows?
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Old 26-11-2018, 02:21 PM   #13
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Burn the Windows 10 ISO onto a DVD and try again. Or burn it to USB stick.
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Old 26-11-2018, 03:10 PM   #14
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I can't boot the windows up.


Go and > Download Windows 10

Once download run the file.

There are 2 options, use the 2nd option to save to either USB or ISO file.

Avoid the 1st option Upgrade which mean it direct upgrade on the existing OS Windows 7 (or 8) which is not meant for.

In the 2nd option there are 2 sub-options;
1. For USB option you need to insert a blank USB flash drive at least 8GB size, which it will detect.
It will save and make the USB drive as bootable Windows 10 Home installation setup, in 1 step process.
2. Whereas ISO file you need to save and later make/create image Windows 10 installation to DVD disc, a couple of steps.

Use the USB flash drive to install the Windows 10 on the laptop as fresh install.
At the same time connect the LAN cable to have internet access.

When prompt for the product key then input the Windows 8 product key available on the laptop (bottom).

With internet access it would able to update the drivers of the necessary components of the laptop to complete the installation.

After completing Windows 10 installation.. it is good for resale as in fresh state.


I have no issues when doing these on my 2 Toshiba laptops.
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