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Asus Zenfone5Q - Spoilt after 2 days

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Old 20-06-2018, 10:48 AM   #1
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Thumbs down Asus Zenfone5Q - Spoilt after 2 days

Hi

I bought an Asus Zenfone 5Q from Challenger and after 2 days the handphone keeps rebooting and didn't know what caused it. I sent in for repair and after 2 weeks Asus service centre said still waiting for spare part. They even recommended to do a 1-1 exchange but those jokers kept my hp for more than 2 weeks. how to exchange?

Don't buy an Asus phone again. What a bad experience and not willing to give me a new handset and furthermore can't update me when my hp will be repaired. so it is like throwing $468 in the drain.
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Old 20-06-2018, 11:29 AM   #2
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Did you at least try doing a 1-to-1 exchange based on your repair chit to inform Challenger your phone is still with ASUS?

And can ASUS do the exchange themselves for you?


Hi

I bought an Asus Zenfone 5Q from Challenger and after 2 days the handphone keeps rebooting and didn't know what caused it. I sent in for repair and after 2 weeks Asus service centre said still waiting for spare part. They even recommended to do a 1-1 exchange but those jokers kept my hp for more than 2 weeks. how to exchange?

Don't buy an Asus phone again. What a bad experience and not willing to give me a new handset and furthermore can't update me when my hp will be repaired. so it is like throwing $468 in the drain.
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Old 21-06-2018, 05:03 PM   #3
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asus products are **** and designed to fail. dont buy
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Old 09-09-2018, 03:26 PM   #4
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Hi

I bought an Asus Zenfone 5Q from Challenger and after 2 days the handphone keeps rebooting and didn't know what caused it. I sent in for repair and after 2 weeks Asus service centre said still waiting for spare part. They even recommended to do a 1-1 exchange but those jokers kept my hp for more than 2 weeks. how to exchange?

Don't buy an Asus phone again. What a bad experience and not willing to give me a new handset and furthermore can't update me when my hp will be repaired. so it is like throwing $468 in the drain.
Suggest either buy a new Iphone coming in sept or samsung higher spec like S9+ phone better than this.
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