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Old 12-05-2013, 03:14 PM   #2026
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Guys! I want to ask some questions. Should I allow comgateway to repack my 2 pairs of shoe? How reliable is it?
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Old 13-05-2013, 09:07 AM   #2027
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the weight they count is not by weighting your parcel..

it count by Volumetric Weight L X H X D / 5000 like that of the parcel .. if u parcel is big ya you get more weight
Yes, the pair of socks you ordered could be put into a box the size of your laptop and you have to pay for the airbags.
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Old 13-05-2013, 10:54 AM   #2028
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Yes, the pair of socks you ordered could be put into a box the size of your laptop and you have to pay for the airbags.
and ... the "best" thing is they won't repack for you cos the difference ain't more than 2Kg ...
so LPPL ... you pay for 2kg (1.5KG ... worth of air)

i know ... i kenna before
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Old 13-05-2013, 11:10 PM   #2029
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Hi there

Do drop us an email if you want your items repacked, and we'll see how we can help.

Happy Monday!
How reliable is the repack service for shoes? I bought 2 pairs and waiting for shipment now.
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Old 13-05-2013, 11:15 PM   #2030
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Hi there

Do drop us an email if you want your items repacked, and we'll see how we can help.

Happy Monday!
And what about the USD$10 off for dbs cardholder for first time customer?
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Old 14-05-2013, 10:46 AM   #2031
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Planning to get a coffee grinder from amazon, which one is more reliable for shipping and cheap? The package is about 9 pounds.
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Old 14-05-2013, 10:57 AM   #2032
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How reliable is the repack service for shoes? I bought 2 pairs and waiting for shipment now.
they ship without the box.

Borderlinx cheaper cos foc repack
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Old 14-05-2013, 11:36 AM   #2033
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they ship without the box.

Borderlinx cheaper cos foc repack
BDL also doing away the mandatory insurance and providing free insurance for goods more than $200. Hope that CGW will do something about their pricing too.
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Old 14-05-2013, 12:06 PM   #2034
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they ship without the box.

Borderlinx cheaper cos foc repack
Will the shoe go out of shape?
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Old 14-05-2013, 05:53 PM   #2035
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BDL also doing away the mandatory insurance and providing free insurance for goods more than $200. Hope that CGW will do something about their pricing too.
Here's what happens when your goods are LESS THAN $200. You're covered at only $25 per kg. Next time your super light, repacked to 1.5kg $199 running shoes lost, you can only claim $32.50. Or like your $100, 0.5kg Ralph Lauren shirts - can claim only $12.50.

Reply from Borderlinx regarding my claims:
Dear (name),

Welcome to Borderlinx.

(removed)TDHL refunds as per their limited liability under which Every package is transported on a limited liability basis. DHL liability is strictly limited to direct loss and damage only and to the per kilo/lb limits: $US 25.00/kilogram (removed)
Btw Borderlinx CS is damn crap. I had to escalate the matter to Citi and copy Citi CS in all the comms to borderlinx before they were cowed into giving me quick replies within 24 hours, and refunding me my full amount "out of goodwill" (but i have not received the money yet. those liars).

ANd they also sent me an email saying the speed of their replies is not dependent on my liaisons with the bank.

ya right. and btw my CS issue came about only because they anyhow repack my GLASS JAR and throw away the protective packaging. which fool does that.
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Old 15-05-2013, 03:43 PM   #2036
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Anyone ship shoes from usa in a polybag before? Is it safe?
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Old 15-05-2013, 10:33 PM   #2037
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Anyone ship shoes from usa in a polybag before? Is it safe?
I have never shipped shoes in from US before, but have shipped slippers before. It was shipped in a box but repacked by CGW into a polybag and still arrived safely.
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Old 16-05-2013, 12:02 AM   #2038
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they ship without the box.

Borderlinx cheaper cos foc repack
Borderlinx never repack for me and shipping cost so ex. Comgateway repack RL parcel 3kg to 1.5kg i cant remember repack fee $3?
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Old 16-05-2013, 09:14 AM   #2039
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comGateway, you've got PM

Hi comgateway, I really need some kind of assurance here. Need some help in my account in CGW. Please check your PM. Feel free to call me to clarify. I want to buy a few more items from amazon.
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Old 16-05-2013, 02:38 PM   #2040
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how do comgateway decide which parcel to use for delivery - Fedex or DHL? or customer can opt for it?
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