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Old 24-05-2013, 11:37 PM   #2071
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Hey guys, I just shipped over some stuff from the US to Singapore via CGW. I thought the declaration was in SGD and ended up putting 220, with shipping coming to 70. So total 290USD. Did some math and decided that I won't tio the 7% GST. Also the checkout page says that "there will not be any additional charges due upon delivery" - does this refer to GST?

So I'm safe? Tio GST before...not funny.
but but you got it spot on with USD220 ...
bcos u need not add US domestic shipping charges for declaration (just the cost of the item will do) ...
same goes if you buy ebay stuff ...
say you won bid at $15 ...
seller says US domestic charge is $10 ...
u only need declare $15 (item $, and not $25) ... this was confimed by CGW (when i asked them via LiveChat)
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Old 25-05-2013, 01:39 AM   #2072
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thats what i noticed too u just reminded me
if not wwrong borderlinx will use the fixed measurement for dimensions. CGW might round up that measurement. after that means quite a different.
Anyone knows of any other freight forwarder besides CGW that uses DHL to deliver? I don't have a Citibank card so Borderlinx is out of the question and anything relating to Singpost is my courier nemesis.

I find that CGW has been bumping up my item weight for my alot of my packages.

For eg.
Listed shipping weight on website : < 0.5kg
CGW weight : 0.51235135 kg
Payable Weight : 1kg

It seems CGW always adds a few grams to your package so that it will slightly cross the 0.5kg marker so that you will have to pay extra 3-4USD for your package.
I know CGW will outright deny this quoting that ground shipping is measured differently, but a friend told me he tried shipping two of the same items through DHL, one by hand and one using CGW, CGW measurement of weight was different(more).
Do you not know how to ask and insist.
I did it with Borderlinx - it worked.
But of course, Borderlinx sucks. Talking to them online is like invitation to raise your own blood pressure.
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Old 25-05-2013, 09:55 PM   #2073
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Do you not know how to ask and insist.
I did it with Borderlinx - it worked.
But of course, Borderlinx sucks. Talking to them online is like invitation to raise your own blood pressure.
How you know I didnt ask wo?
But if the cso still insist then how? Waste my time over that few dollars?
but for the measurements borderlinx will adjust whereas i think cgw is saying their policy is to round up the measurements. probably the cgw guy over here can advise on this.

if a parcel is 28.5cm x 27cm x 5.4cm, how do you guys take in as inches. its the inches part thats round up from what i was told since usa based on inches.
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Old 26-05-2013, 04:00 PM   #2074
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How you know I didnt ask wo?
But if the cso still insist then how? Waste my time over that few dollars?
but for the measurements borderlinx will adjust whereas i think cgw is saying their policy is to round up the measurements. probably the cgw guy over here can advise on this.

if a parcel is 28.5cm x 27cm x 5.4cm, how do you guys take in as inches. its the inches part thats round up from what i was told since usa based on inches.
lol because usually if you ask over 10g, they usually give in.. but my bad...maybe they really v strict..

you try pming them la haha may just work
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Old 26-05-2013, 11:35 PM   #2075
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Do you not know how to ask and insist.
I did it with Borderlinx - it worked.
But of course, Borderlinx sucks. Talking to them online is like invitation to raise your own blood pressure.
Bro I've talked to both their online support and the CGW here on HWZ. Both have given me the same reason/excuse that ground shipping weight is measured differently from air freight and that there is nothing that can be done, this has happened more than once.
Also I did not bother to pursue the matter as it is only 3-4USD and waiting 1-2working days for every reply gets on my nerves, sometimes you just want your buys ASAP

But 3-4USD can add up to quite a bit over time, so I'm thinking of switching to another company rather than deal with CGW.

I also noticed another thing. Has anyone has successfully used the live quote gurantee? Meaning the weight exceeded their guranteed estimate.
I tried asking for several quotes and it seems they quote nearly twice the actual weight of the item so you will never overshot the guranteed estimate. Some of the quotes are really ROFL ridiculous.

Another ploy to earn profits by CGW?
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Old 27-05-2013, 03:51 PM   #2076
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Another ploy to earn profits by CGW?
They are not a charity. And your $3 here and there is like..nothing to them right. If they want money, they shld just do a vpost and refuse to repack

But 3-4USD can add up to quite a bit over time, so I'm thinking of switching to another company rather than deal with CGW.
I also want. You can try BongoUS - my friend uses it, they really repack for you. But heaven forbid you shld ship like makeup pencils - we had a really long packlist and some items conveniently went missing... and we didn't even know until 3 weeks later.
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Old 27-05-2013, 07:53 PM   #2077
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They are not a charity. And your $3 here and there is like..nothing to them right. If they want money, they shld just do a vpost and refuse to repack



I also want. You can try BongoUS - my friend uses it, they really repack for you. But heaven forbid you shld ship like makeup pencils - we had a really long packlist and some items conveniently went missing... and we didn't even know until 3 weeks later.
Yes, they are not charity. Charity means voluntarily giving something for free.
But coming up with unethical ways of earning profits does not put them in a good light in front of us customers. If they charge a higher price per 0.5kg, I can't say anything. But it seems like they are bumping up the weight of packages just to earn that little extra and this grazes the fine line of "cheating" a customer.

3-4USD might not mean much, but if multiplied by the hundreds or even thousands of shipments that they handle everyday, it does add up to quite a bit. Just like a hawker upping the price of a bowl of noodles by 10-20cents, it becomes front page news. Not necessarily related, but you know where I'm coming from.

It's these little nitpicking of small amounts of money that irritates me as a consumer.

Btw I looked into Bongo US and their shipping rates are on the exorbitant side, and $15/month for repacking service? Furthermore, missing items is a definite no-no for me.

Last edited by AeonOfStrife; 27-05-2013 at 08:03 PM..
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Old 29-05-2013, 04:32 PM   #2078
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Why not try uclick2buy.com ? http://uclick2buy.com charges is competitive.
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Old 04-06-2013, 04:10 PM   #2079
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Anybody can share promo code for CGW?
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Old 04-06-2013, 05:27 PM   #2080
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walaoz sian
bought clothings
2kg dead weight become 7,.2kg

volumetric. still not done..

if 7.2kg round up to 7.5kg.
so if i have another parcel also 7.2kg, its 2 x 7.5kg = 15kg!!!

its not 7.2x2 =14.4kg n round up to 14.5kg

using borderless and they using cgw.
so long never use cgw, use liao also same pattern. site also never put clearly on this round up or i missed it.

after this is going to ban cgw again liao
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Old 05-06-2013, 03:02 PM   #2081
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any promo code to share anot.

=(
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Old 07-06-2013, 07:33 AM   #2082
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Any promo for borderlinx now?
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Old 07-06-2013, 07:42 AM   #2083
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any discount for borderlessbuys admin? can pm?

it's being a full year without discounts.
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Old 07-06-2013, 07:38 PM   #2084
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Anybody taken advantage of Amazon's free shipping offer for items over $125?

Amazon.com announces free shipping to Singapore | TODAYonline
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Old 08-06-2013, 12:23 AM   #2085
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Anybody taken advantage of Amazon's free shipping offer for items over $125?

Amazon.com announces free shipping to Singapore | TODAYonline
why all the things i want cannot be shipped overseas one....................................
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