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Old 10-06-2013, 04:52 PM   #2101
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Ban comgateway. Ban comgateway
you have the choice where to use their services or not. Moreover, its just US$1.20 more. Just pay and get over it.
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Old 10-06-2013, 05:12 PM   #2102
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any bros here have experience with wrong color items that were shipped? I ordered shoes from zappos.com via comgateway's buyforme service...its not comgateway's fault that the wrong color was shipped by zappos.com to my freight forwarding address.

what is the usual outcome of such a scenario?
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Old 10-06-2013, 05:14 PM   #2103
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Hello comgateway, please reply

Should BAN comgateway immediately.
I got 1 parcel at comgateway, repack not available. Actual weight is 0.5kg, volumetric weight is 1.75kg, chargeable weight is 2KG. I okay with 1.75kg and this is ridiculously charge 2KG

Why 2kg not 1.8kg?
bro...the terms and conditions and shipping charges are all transparent. what are u complaining about as a consumer? u r free to choose whatever freight forwarder you have...but openly complaining in a forum when you are clearly in the wrong is just waiting to be flamed. considering you hangout frequently in the LV and Gucci threads and here you are complaining about US$1.20

I'm also not affiliated to any of the shipping and logistics companies.

Last edited by rAcEr; 10-06-2013 at 05:22 PM..
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Old 10-06-2013, 05:17 PM   #2104
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Not all items can ship to singapore. Amazon is bull****
once again...have u done your proper research on the items that can be shipped to SG? There are many if u read other posts by forumers. Just becos the item that you want is unable to be shipped to SG doesnt mean u should generalize.
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Old 10-06-2013, 05:20 PM   #2105
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any bros here have experience with wrong color items that were shipped? I ordered shoes from zappos.com via comgateway's buyforme service...its not comgateway's fault that the wrong color was shipped by zappos.com to my freight forwarding address.

what is the usual outcome of such a scenario?
faster send back hahaha.. they're happy to change for you...
but my experience was with Ralph Lauren and ModCloth.

think zappos got 365 day return policy
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Old 10-06-2013, 05:23 PM   #2106
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faster send back hahaha.. they're happy to change for you...
but my experience was with Ralph Lauren and ModCloth.

think zappos got 365 day return policy
i plan to send back...comgateway or zappos better cover my return shipping charges since it was their mistake.
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Old 10-06-2013, 05:45 PM   #2107
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i plan to send back...comgateway or zappos better cover my return shipping charges since it was their mistake.
they won't. it's in their returns policy. lol. i checked.
in the end i returned by cheap surface mail! like $10 for a dress/ shirt. no problems...

but there's a risk of loss la.
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Old 11-06-2013, 12:25 PM   #2108
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bo Lang got promo code to SIC ?

=(
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Old 11-06-2013, 03:34 PM   #2109
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bro...the terms and conditions and shipping charges are all transparent. what are u complaining about as a consumer? u r free to choose whatever freight forwarder you have...but openly complaining in a forum when you are clearly in the wrong is just waiting to be flamed. considering you hangout frequently in the LV and Gucci threads and here you are complaining about US$1.20

I'm also not affiliated to any of the shipping and logistics companies.
LOL. okay la okay la i should not complain about comgateway. I not borderlinx or vpost employee. I still give comgateway a chance although i have borderlinx and vpost account. i should say sorry to u LOUD.

u are comgateway employee right?
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Old 11-06-2013, 03:35 PM   #2110
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lols are you borderlinx or vpost employee

i was angry previously cos i though got repack for every parcel, i just read that they do repack if parcel weight above 2kg. SO MY BAD.

haha
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Old 11-06-2013, 03:39 PM   #2111
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you have the choice where to use their services or not. Moreover, its just US$1.20 more. Just pay and get over it.
bro...the terms and conditions and shipping charges are all transparent. what are u complaining about as a consumer? u r free to choose whatever freight forwarder you have...but openly complaining in a forum when you are clearly in the wrong is just waiting to be flamed. considering you hangout frequently in the LV and Gucci threads and here you are complaining about US$1.20

I'm also not affiliated to any of the shipping and logistics companies.
my bad, i angry previously i get it over. so it is just US$1.20 den it should be fine. anyway i delete post. hahahaha...

once again...have u done your proper research on the items that can be shipped to SG? There are many if u read other posts by forumers. Just becos the item that you want is unable to be shipped to SG doesnt mean u should generalize.
oh oh sir.
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Old 11-06-2013, 03:45 PM   #2112
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can i ask if u all, i have 2 parcel at comgateway, how u automatic become Prime Rewards Status Qualified? Is it 3 parcels to qualified. I have 2 more parcels on the way to comgateway. my status said "Make 2 more shipments to qualify"

never mind. i have got answer from comgateway chat

Last edited by tingyuan; 11-06-2013 at 03:58 PM..
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Old 12-06-2013, 03:45 PM   #2113
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they won't. it's in their returns policy. lol. i checked.
in the end i returned by cheap surface mail! like $10 for a dress/ shirt. no problems...

but there's a risk of loss la.
Surprise...comgateway is going to pickup the item from my house and arrange for a full refund of all shipping and order charges. Thumbs up!
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Old 12-06-2013, 03:53 PM   #2114
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long time no use cgw.
what is the % cost of fuel and insurance surcharges on top of basic shipping rates? (not reflected in calculator). thks.
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Old 13-06-2013, 11:15 AM   #2115
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long time no use cgw.
what is the % cost of fuel and insurance surcharges on top of basic shipping rates? (not reflected in calculator). thks.
9% for fuel surcharge in june and 0.65% for insurance.


i realised hsg and cgw have different shipping prices even though its the same company...
cgw is slightly cheaper (3.3 vs 3.4/0.5kg for express shipping or 2.7 vs 2.85/0.5kg for standard)...kinda negates the 10% off for hsg.



also, my experience with live quote completely depends on your luck.

they quoted 1kg for some pc parts i ordered from amazon, turned out to be 3.5kg. didn't buy the guarantee cause i thought the keyboard wouldn't be packed into a large box, turns out i was wrong. after repacking, its now 1.5kg. had to pay 0.5kg more and the US$7 repacking fee . the item became very expensive all of a sudden

they quoted 4kg for some shoes i ordered from amazon too, which i expected to turn up in a super huge and oversized box. turns out the shoes were only 2.5kg...and guess what, i bought shipping guarantee for that

talk about suay.

Last edited by ~大.芒.果~; 13-06-2013 at 11:21 AM..
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