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Old 16-10-2013, 09:28 AM   #2371
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Hi, today I bought something using CGW using the BuyForMe option but later on I received an e-mail saying that they are unable to purchase because the item is out of stock.

Subsequently I cancelled my item purchase since the item is out of stock there's no point.

Will CGW give me a partial refund or a full refund?
Iirc Usually if a Buy for me order is OOS , they will send a mail telling u about it. Then if no action is taken within 7 days, the order will be cancelled and the full amount will be refunded.
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Old 16-10-2013, 03:09 PM   #2372
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Contact Number for ComGateway

Hi can anyone provide me with Comgateway Singapore contact number? I can't find it anywhere on their website.

Thanks
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Old 16-10-2013, 03:21 PM   #2373
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Hi can anyone provide me with Comgateway Singapore contact number? I can't find it anywhere on their website.

Thanks
they have a live chat function on their website that works very well
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Old 16-10-2013, 05:39 PM   #2374
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Iirc Usually if a Buy for me order is OOS , they will send a mail telling u about it. Then if no action is taken within 7 days, the order will be cancelled and the full amount will be refunded.
Thank you for the reply
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Old 16-10-2013, 05:41 PM   #2375
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Do you think it is safe to ship small electronics like Nintendo 2DS from US to SG using CGW? Like kind of risky it will arrive dead lol.
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Old 18-10-2013, 12:35 PM   #2376
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Do you think it is safe to ship small electronics like Nintendo 2DS from US to SG using CGW? Like kind of risky it will arrive dead lol.
Big or Small, there's always risk of DOA when it comes to online shopping.

For your reference, I have shipped 2 x SSD and 1 x mirrorless camera from Amazon via vPost.

All arrived in good condition and are still working so far.
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Old 18-10-2013, 07:36 PM   #2377
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Big or Small, there's always risk of DOA when it comes to online shopping.

For your reference, I have shipped 2 x SSD and 1 x mirrorless camera from Amazon via vPost.

All arrived in good condition and are still working so far.
Is it true that i have to pay GST as i shop at Amazon ?
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Old 18-10-2013, 08:19 PM   #2378
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Is it true that i have to pay GST as i shop at Amazon ?
if total cost including shipping and insurance exceeds SGD400, yes you will have to pay GST. If you ship direct from Amazon, Amazon will charge you the GST, if you ship via forwarder (e.g. Vpost, CGW, BDL, etc), the forwarder will charge you GST.
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Old 19-10-2013, 05:21 PM   #2379
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Hello everyone, say if i getting items from other website, can i use e address comgateway provide? Or should i use the buyforme function?
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Old 19-10-2013, 05:22 PM   #2380
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Hello everyone, say if i getting items from other website, can i use e address comgateway provide? Or should i use the buyforme function?

use the address provided. using buyforme will incurr additional charges
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Old 19-10-2013, 08:02 PM   #2381
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Does anyone know if comgateway's warehouse is opened 24/7 for receiving packages? I just found out that borderlinx's warehouses closes on the weekends and they didn't even mention to me before. Now I have to arrange for redelivery. Very disappointed.
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Old 19-10-2013, 08:30 PM   #2382
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Anyone with experience of receiving item in damaged condition when using comgateway?

I need to email comgateway for insurance instead of DHL right?
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Old 19-10-2013, 09:37 PM   #2383
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Anyone shipping stuff via Comgateway ? I wanna buy a small item but I don't feel like using mine. Hoping to hitch a ride with someone
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Old 20-10-2013, 01:34 AM   #2384
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Anyone shipping stuff via Comgateway ? I wanna buy a small item but I don't feel like using mine. Hoping to hitch a ride with someone
Pm me. I have a package at comgateway now.
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Old 22-10-2013, 11:47 AM   #2385
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Anyone who just paid with vpost and received a 25% discount code via sms to share pls.
Sth like this:
'Dear xxx, thank you for shipping with us! Take 25% off your next shipment. Enter code 1374PC8. Exp 18 Oct, T&Cs apply. Enjoy! To unsub, UN to 81153734'

Mine just expired. Don't worry, it's multi-use before expiry.Thanks in advance.
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