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Old 16-03-2015, 07:18 PM   #3211
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Going to call vPost tomorrow..

I simply do not understand why is my chargeable weight 10kg when my parcel actual weight is only 3.1kg?! Similarly, another parcel that weigh only 1.6kg and they are charging 2.9kg?!

In fact, I calculated the weight for the first parcel is only 17.6ounce (approx. 500gm only) while the second one is only 31.5 ounce (not even 900gm, round it up to 1kg lah, if they want tot earn)

Now they are charging me 13kg when my total parcel weigh only 1.5kg at the most?!

What the hell is going on?
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Old 16-03-2015, 07:21 PM   #3212
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hi all. If you guys really scare about overcharges, use comgateway isntead.

They have this Start Shopping US Websites | Ship Packages to Your US Address | Enjoy Lowest Shipping Rates Worldwide
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Old 16-03-2015, 07:46 PM   #3213
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hi all. If you guys really scare about overcharges, use comgateway isntead.

They have this Start Shopping US Websites | Ship Packages to Your US Address | Enjoy Lowest Shipping Rates Worldwide
Thanks for the link..

I will switch the next time.. but now, it's kinda of as I've already instructed the items to be shipped to vPost...

I really want to know how they calculate the items' weight...
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Old 16-03-2015, 09:48 PM   #3214
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Thanks for the link..

I will switch the next time.. but now, it's kinda of as I've already instructed the items to be shipped to vPost...

I really want to know how they calculate the items' weight...

Source
Probably the merchants used a big box.
What did you ship ?
If you ship items like bags then this is normal.

Last edited by koreanlover; 16-03-2015 at 09:51 PM..
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Old 16-03-2015, 10:37 PM   #3215
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Going to call vPost tomorrow..

I simply do not understand why is my chargeable weight 10kg when my parcel actual weight is only 3.1kg?! Similarly, another parcel that weigh only 1.6kg and they are charging 2.9kg?!

In fact, I calculated the weight for the first parcel is only 17.6ounce (approx. 500gm only) while the second one is only 31.5 ounce (not even 900gm, round it up to 1kg lah, if they want tot earn)

Now they are charging me 13kg when my total parcel weigh only 1.5kg at the most?!

What the hell is going on?
Don't bother with borderlinx or vpost. Vpost in particular is rather crap.

Been using comgateway for years. Realiable and reasonably priced.
65daigou not bad but website abit annoying. Suggest you use comgateway
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Old 18-03-2015, 03:46 PM   #3216
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Going to call vPost tomorrow..

I simply do not understand why is my chargeable weight 10kg when my parcel actual weight is only 3.1kg?! Similarly, another parcel that weigh only 1.6kg and they are charging 2.9kg?!

In fact, I calculated the weight for the first parcel is only 17.6ounce (approx. 500gm only) while the second one is only 31.5 ounce (not even 900gm, round it up to 1kg lah, if they want tot earn)

Now they are charging me 13kg when my total parcel weigh only 1.5kg at the most?!

What the hell is going on?
Contact your seller to get a brief measurement of the box they shipped in. They calculate base on volumetric weight, thus if the seller used a huge box this may be the case. don't bother trying to contact vpost though email. i tried and my whole issue dragged on for weeks. i posted on their facebook page, replied and resolved within hours.
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Old 18-03-2015, 03:48 PM   #3217
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Don't bother with borderlinx or vpost. Vpost in particular is rather crap.

Been using comgateway for years. Realiable and reasonably priced.
65daigou not bad but website abit annoying. Suggest you use comgateway
i'm gonna try comgateway instead of vpost after i'm done with this set of shipment that's still with them. comgateway seems highly recommended, but the only reason why i use vpost is due to the discount from credit cards. maybe not worth the risk of their dishonesty afterall. pay peanuts, get grounded peanuts. rather pay and try CGW but they need to offer some promos to entice us to use too.
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Old 18-03-2015, 09:08 PM   #3218
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Going to call vPost tomorrow..

I simply do not understand why is my chargeable weight 10kg when my parcel actual weight is only 3.1kg?! Similarly, another parcel that weigh only 1.6kg and they are charging 2.9kg?!

In fact, I calculated the weight for the first parcel is only 17.6ounce (approx. 500gm only) while the second one is only 31.5 ounce (not even 900gm, round it up to 1kg lah, if they want tot earn)

Now they are charging me 13kg when my total parcel weigh only 1.5kg at the most?!

What the hell is going on?
We are going to sound like nags but were you aware of actual weight vs volumetric weight? I wont be able to stay angry if I knew I was the one who did not find out what I am paying for.
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Old 19-03-2015, 02:11 AM   #3219
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We are going to sound like nags but were you aware of actual weight vs volumetric weight? I wont be able to stay angry if I knew I was the one who did not find out what I am paying for.

To be honest, from the way he replied, calculated actual weight, actually i think he's not aware of the volumetric weight thing... and honestly, it's kind of our responsibility to find out how it's charged before engaging the service but... =\
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Old 20-03-2015, 12:49 AM   #3220
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Review on Borderlinx

I have not really checked for reviews before using Borderlinx a few years back.

Managed to get a couple of shipments back in one piece.

However a few weeks back, I have had several wrong items shipped to me.

Wants me to pay again to send the correct items over, does not want to provide complimentary shipping to Comgateway, wants to charge me additonal USD20 per package plus USD20 for admin fee. It will total up to 200% of what the packages cost. Either pay that or they will very kindly "dispose" of the items for me. Fan"f*cking"tastic.

Customer Service is BullSh"t. Asked for compensation, says ok. Here's a discount code for 15%.CITI15ECO-Valid till 31March- . BUT, discount codes cannot be applied to items shipped to Comgateway. Hence, tried requesting to waive admin cost, they said ok. They will reduce it from 20USD to 20USD. Total Difference - $0.00USD.

Told them I will not be using them again.

Pretty much told me to go F*ck Myself.

Feel free to use them if you have plenty of time and money on your hands.
Here's a discount code for anyone still willing to use Borderlinx, CITI15ECO. Validity till 31 March.
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Old 20-03-2015, 06:29 AM   #3221
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mngbliiitz: What do you mean by 'had several wrong items shipped' to you? And why should they give any form of 'complimentary' shipping to a competitor?
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Old 20-03-2015, 10:15 PM   #3222
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You mean... They sent you someone else's stuff?

Sent from BellyButton using GAGT
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Old 21-03-2015, 03:46 AM   #3223
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I have not really checked for reviews before using Borderlinx a few years back.

Managed to get a couple of shipments back in one piece.

However a few weeks back, I have had several wrong items shipped to me.

Wants me to pay again to send the correct items over, does not want to provide complimentary shipping to Comgateway, wants to charge me additonal USD20 per package plus USD20 for admin fee. It will total up to 200% of what the packages cost. Either pay that or they will very kindly "dispose" of the items for me. Fan"f*cking"tastic.

Customer Service is BullSh"t. Asked for compensation, says ok. Here's a discount code for 15%.CITI15ECO-Valid till 31March- . BUT, discount codes cannot be applied to items shipped to Comgateway. Hence, tried requesting to waive admin cost, they said ok. They will reduce it from 20USD to 20USD. Total Difference - $0.00USD.

Told them I will not be using them again.

Pretty much told me to go F*ck Myself.

Feel free to use them if you have plenty of time and money on your hands.
Here's a discount code for anyone still willing to use Borderlinx, CITI15ECO. Validity till 31 March.
Discount code sounds like a normal citibank code to me. trying to just brush you off with a code that can be used by anyone i guess.

why not try this. if you wish to still get your parcel, or a refund, arrange for your own local transport e.g. fedex, pick up item from their location and ship to your other preferred service or send back to get a refund from your sellers, telling them you have issues / reject the goods or whatever. then just pay them the 20$ usd admin fee and never deal with them ever again,
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Old 22-03-2015, 02:10 PM   #3224
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Looking for someone to combine shipment together (comgateway) for some savings! My orders have already reached the Portland warehouse. PM me.
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Old 22-03-2015, 03:13 PM   #3225
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Looking for someone to combine shipment together (comgateway) for some savings! My orders have already reached the Portland warehouse. PM me.
You do realize, all you're trying to save is USD8.55 right? (which is the price difference for the first 0.5kg).

Split by 2 is $4.27 each? To save this amount, I ship my purchases to your account? What stops you from keeping them for yourself. Anyone who does so is penny wise, pound foolish.

Would you like to ship all your purchases to my CGW account instead?
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