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Old 17-11-2015, 07:01 AM   #3481
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I have started another thread but this is FYI for those reading about forward shipping reviews.

I recently tried gshipexpress following good reviews on HWZ.

They promote that they offer "FREE REPACKING" service but in reality, its bullsh*t.

I purchased 2 items, a kindle and a kindle cover and both were sent separately.

After "free repacking" The are charging me 1kg for kindle and 3kg for the cover - so total 4kg. The cost to send the cover is more than triple of the cost of the product.

Reaching customer service is impossible. I have emailed them numerous times and they completely ignore and do not send a reply. The email works as their response to other questions such as "where is my item?" is pretty much next day.

My past experience with comgateway has been great with live chats and I thought of trying out gshipexpress for their "free repacking service" but this turns out to be rubbish.

Avoid GSHIPEXPRESS if you need to receive multiple items or if there is ever a need to contact their customer service.

ps. I don't even know if the item will reach me as I am still awaiting their reply.
I agree with the above poster on Gship Express. I have 3 pieces of light clothing being placed into a huge box. Repackaging does not seem to work as promised. I am still trying to reach them to solve the huge box issue. Response time is very slow.

I will go back daigou/cgw/vpost next time.
First time trying gshipexpress, initial contact was an to their customer service was via the "Contact Us" within the gshipexpress portal. It was an enquiry about my parcel; tracking showed item has arrived at gshipexpress warehouse, but it wasn't updated in their system. The reply was prompt, but I forgot to include the tracking number so they couldn't check the status for me. I replied to the same email with the tracking number, but there was no reply from them. Tried replying to the same email the next day, still no reply from them.

My package was updated 2 days from the day of arrival. gshipexpress quoted me for 1.5kg chargeable weight, 30cmx34cmx10cm. Which I thought was quite big; I ordered a pair of Goalkeeping gloves. I replied via the same email from earlier if my parcel was already repackaged. No reply still

It was then I tried using the "Contact Us" page, automated reply, followed by a reply from their customer rep I made sure the message was detailed to avoid having to contact them again. Parcel was repackaged to 34cm x 15cm x 8cm, 1kg chargeable weight, and is now on the way to SG.

So maybe their email reply system doesn't work or they've blocked it most probably to avoid spam? My observation could be wrong though
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Old 17-11-2015, 09:28 AM   #3482
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First time trying gshipexpress, initial contact was an to their customer service was via the "Contact Us" within the gshipexpress portal. It was an enquiry about my parcel; tracking showed item has arrived at gshipexpress warehouse, but it wasn't updated in their system. The reply was prompt, but I forgot to include the tracking number so they couldn't check the status for me. I replied to the same email with the tracking number, but there was no reply from them. Tried replying to the same email the next day, still no reply from them.

My package was updated 2 days from the day of arrival. gshipexpress quoted me for 1.5kg chargeable weight, 30cmx34cmx10cm. Which I thought was quite big; I ordered a pair of Goalkeeping gloves. I replied via the same email from earlier if my parcel was already repackaged. No reply still

It was then I tried using the "Contact Us" page, automated reply, followed by a reply from their customer rep I made sure the message was detailed to avoid having to contact them again. Parcel was repackaged to 34cm x 15cm x 8cm, 1kg chargeable weight, and is now on the way to SG.

So maybe their email reply system doesn't work or they've blocked it most probably to avoid spam? My observation could be wrong though
I did write to them using both the contact us page as well as direct email with no reply for many many days. This is their reply to me today:

"At present, repacking is only limited to a single bulky parcel into a single smaller parcel.
And unable to repack multiple parcels into a single parcel based on our repacking policy."

So beware if receiving multiple items as they do not repack multiple items.
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Old 17-11-2015, 02:33 PM   #3483
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Got my repackaging request sorted out. I have 2 packages reduced 1.5kg and 2.5kg respectively. Best is we practise our due diligence.

Not as cheap as daigou, but shipping looks faster.

Btw I noticed GShip has a local contact no. so I reckon it might be easier to contact a rep if any issue occurs.
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Old 17-11-2015, 06:28 PM   #3484
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Hey guys, if I want to get the Wii U Splash Splat bundle that will be available on Walmart and used the Live Quote on CGW, are the prices quoted in USD or SGD? Shipping for 5.50kg is $42 for standard or express for $50 (unsure which currency it is in). also, it is advisable to ship such a heavy bundle?
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Old 18-11-2015, 12:22 PM   #3485
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65daigou USA

Looking to ship something from the US to Singapore.

Only 1 package, total weight is under 1kg (~800g), all items are liquids.

Can any experts advise the best option for this? I am considering 65Daigou since as they seem to be the most cost effective. But I can't seem to find many reviews on 65Daigou USA (other than the whole Black Friday mess).

Hoping to order soon so as to avoid this year's Black Friday peak season! Any advice would be much appreciated.

Edit: I see CGW currently has this promo. http://www.comgateway.com/src/com/co...3/track/dbssg/

But not sure what it means by "shipments of USD100 or more". Does that mean the CGW shipping fees have to be USD100 to qualify for discount? Or is it that the items ordered from the US retailer have to be USD100?

Last edited by tippytop123; 18-11-2015 at 12:27 PM..
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Old 18-11-2015, 05:07 PM   #3486
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I have started another thread but this is FYI for those reading about forward shipping reviews.

I recently tried gshipexpress following good reviews on HWZ.

They promote that they offer "FREE REPACKING" service but in reality, its bullsh*t.

I purchased 2 items, a kindle and a kindle cover and both were sent separately.

After "free repacking" The are charging me 1kg for kindle and 3kg for the cover - so total 4kg. The cost to send the cover is more than triple of the cost of the product.

Reaching customer service is impossible. I have emailed them numerous times and they completely ignore and do not send a reply. The email works as their response to other questions such as "where is my item?" is pretty much next day.

My past experience with comgateway has been great with live chats and I thought of trying out gshipexpress for their "free repacking service" but this turns out to be rubbish.

Avoid GSHIPEXPRESS if you need to receive multiple items or if there is ever a need to contact their customer service.

ps. I don't even know if the item will reach me as I am still awaiting their reply.
Hi penyekz,

I am not sure about your case. But just my neutral comment here.
Been a user for gshipexpress for quite some time now. Previously hop from CGW and vpost.

First, I do not see the need not refrain from using gshipexpress for multiple packages. So far, I have not face any issue with their repacking. Moreover they are providing it for FREE.

If you put it in another sense, if you have multiple packages for Vpost and CGW. I think you will need to pay for all the packages repacking (Vpost -$6/pkg and CGW - $3-6/pkg). So is a multiplication factor. You are paying for repacking. Surely, you know the maths best.

So with gshipexpress, I indeed save up this repacking amount. Comparing the charges for one time shipment fee plus the weight fee, they are lower cost than both vpost and CGW. So I do not see any issue with that.

I do agree that CGW has live chat. Provided you do not face resistance with their CS. I did countless email with them debating about repacking. And indeed some repacking are really Bull*hit. Worse of all, you need to pay for it. I believe some user also face issue with Vpost repacking as well.

But this is my 5cents worth of thoughts. Let me know if I state any fact wrongly.
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Old 18-11-2015, 05:24 PM   #3487
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hmm you're right. looks like GSHIP and 65daigou are cheepcheep.
meanwhile vpost is right down the middle in terms of price, and CGW/blinx are abit more ex due to strong USD.

i did a quick comparison below, but it excludes things like insurance. so far CGW (for me) is the most slack on claims, and fastest.. but vPost you can sneak things in past them. borderlinx is... depends on their mood. they called a $20 necklace "jewellery" once.. and banned me from shipping it.

oh well hope this helps!

Just to add on the comments. A price review done by feist.
Hope this helps.
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Old 18-11-2015, 05:29 PM   #3488
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Looking to ship something from the US to Singapore.

Only 1 package, total weight is under 1kg (~800g), all items are liquids.

Can any experts advise the best option for this? I am considering 65Daigou since as they seem to be the most cost effective. But I can't seem to find many reviews on 65Daigou USA (other than the whole Black Friday mess).

Hoping to order soon so as to avoid this year's Black Friday peak season! Any advice would be much appreciated.

Edit: I see CGW currently has this promo. http://www.comgateway.com/src/com/co...3/track/dbssg/

But not sure what it means by "shipments of USD100 or more". Does that mean the CGW shipping fees have to be USD100 to qualify for discount? Or is it that the items ordered from the US retailer have to be USD100?
For daigou, I never tried before. You may try and share with us the experience.

For CGW promo, you have to spend min of US$100 on SHIPPING. So you have to ship over ~15kg to enjoy this discount. But I do not know if that amount includes GST as well (if incurred).

Maybe CGW rep. can comment.
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Old 18-11-2015, 05:31 PM   #3489
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Please note on the 25% CGW promo

The 25% discount is only valid for new comGateway members, who have registered their accounts during the promotion period,
and is eligible for a one-time redemption per person.
Sadly, I can't use this promo even though recently been shipping almost weekly with each shipping costs more than USD$100.
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Old 20-11-2015, 04:07 PM   #3490
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Been using CGW for all my stuff from US. All are good. But is freaking expensive. Now looking for alternative.
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Old 21-11-2015, 12:08 PM   #3491
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hahaha thank you! maybe we need some sort of google sheets - but i don't wanna use my account because..it's.. private. lemme know if there's an anon worksheet somewhere where we can contribute! (i rmb someone shared before, but i cldnt find it)

and for card discounts, not in the excel sheet above, i didn't, cos they vary with time. if i use borderlinx, i use citi rewards (because of the awesome miles), if i use CGW, i use DBS Altitude for 10% off. quite negligible.

then i don't use vpost because they're horrible horrible people who seem to want to help the company, not help customers.

and then we are left with the 2 local newcomers, at least one of whom messed up last black friday - i'll be watching them...
Is there a public Google sheets available now?

Also which provided messed up last Black Friday? I was originally on comgateway without issues, but after reading the guy being cheated by them and the recent increase in price as well as the inflation I'm thinking of trying daigou or the gship. But gship I read they don't really repackage also, not a big deal but.. Anyway so which should I go for? Should I go back to vPost? They usually no problems for me except slow at times. Anyone knows can share?
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Old 23-11-2015, 05:10 PM   #3492
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I just paid US$83 to HSG for a 4.5kg bag i got from USA..... *heart pain*

I don't understand why the tax they calculate is more than 7% of what I am suppose to pay though. But don't bother liao since it's already there. Oh! I got an express shipping upgrade.
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Old 23-11-2015, 08:26 PM   #3493
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Sorry guys if I miss out those posts...

Any forwarder to recommend shipping from Italy other than Vpost?
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Old 24-11-2015, 11:49 AM   #3494
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Is there a public Google sheets available now?

Also which provided messed up last Black Friday? I was originally on comgateway without issues, but after reading the guy being cheated by them and the recent increase in price as well as the inflation I'm thinking of trying daigou or the gship. But gship I read they don't really repackage also, not a big deal but.. Anyway so which should I go for? Should I go back to vPost? They usually no problems for me except slow at times. Anyone knows can share?
oops no. that was a screenshot from my own laptop. let me know if you start one.

the provider that messed up was 65daigou. but you know... it's this kind of thing that will make them wake up their idea and improve. i would lay off them this year: if they do well this year, next year will consider.

gship - feelz like got mole here, read carefully and you'll see why i say that.. i hate, hate, hate VPOST. only thing good about them is i moved house recently..to beside a popstation. so if i'm not home to collect my stuff, it's still convenient for me to pick up my things. but then the lack of insurance really irks me, and the really WOLS and inconsistent service. i only use them for ahem...banned items like nail polish, cos they don't check their shipments as diligently as borderlinx or comgateway. but then that's quite rare la huh, because singapore does have a cheap-ish supply of these things to begin with.

comgateway still seems okay.. i got the prime membership, so it's still pretty affordable to ship stuff. in fact, i just got my latest shipment -- i bought a bag from kate spade, and some tshirts, and then i also got a thick men's sweater from gap, and some supplements (in a bag). I requested repack, and when the box came, it was damn small, and the sweater was neatly folded. i was quite impressed. paid around usd40 in total, for usd160(sgd224) of stuff which would've cost about sgd540 in singapore... so im still okay.. haha
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Last edited by feist_; 24-11-2015 at 11:52 AM..
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Old 24-11-2015, 02:42 PM   #3495
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Com gateway still expensive though, and with the guy items returned and money not credited back, I'm hesitant to use it again. I think I will give daigou a try and see how it goes. As long they don't lose my packages or charge me an exorbitant price I don't mind trying it.

As for the Google sheets if you can provide me with the file I can upload it up
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