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Old 22-08-2016, 11:09 PM   #3661
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is there any promo code now for borderlinx?
planning to ship my sneakers over from uk
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Old 25-08-2016, 11:57 PM   #3662
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I've dumped vpost for good. Their service sucks, they are expensive and they don't give a **** about it.

CGW used to be good. Started getting worse the past year. I wonder if it's new management. They keep throwing my invoices away (makes it hard to do returns). Recently they damaged one of my items (and put a scotch tape over it!) and didn't even tell me. And ordered the wrong thing. Biangz.

Want to try ezybuy (US) but so many bad reviews here. Hmm.

I've tried ezybuy for Taiwan before and despite them assuring they check before sending I still get so many clothes in lousy condition (stains, etc). Then don't want to refund me.
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Old 31-08-2016, 01:50 AM   #3663
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all forwarders will go by the volumetric weight, so do your own sums.
If the cost difference between buying locally is not much after shipping, just buy local.
apparently shopandship.com charges by actual weight only ?
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Old 31-08-2016, 10:09 AM   #3664
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Anyone tried ezbuy?
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Old 01-09-2016, 03:39 PM   #3665
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My experience with EZBuy/65Daigou has been positive. So far no issue with them. Have used it for 5-6 times over a year now.

Advantages are
-Cheaper than Vpost, CGW, BL
-Free repacking
-Shipping speed - takes 5 days to reach after payment + 1 day for collection. Not lightning fast but not slow either. There is no tracking number but I dun mind on that, just wait for notification

Items that I buy
-Outdoor products e.g. jackets, pants, trekking equipment
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Old 04-09-2016, 10:32 AM   #3666
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Anyone tried ezbuy?
Thank-you for your suggestion. I noticed that Amazon orders can be routed to ezbuy.
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Old 19-09-2016, 03:56 PM   #3667
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My experience with EZBuy/65Daigou has been positive. So far no issue with them. Have used it for 5-6 times over a year now.

Advantages are
-Cheaper than Vpost, CGW, BL
-Free repacking
-Shipping speed - takes 5 days to reach after payment + 1 day for collection. Not lightning fast but not slow either. There is no tracking number but I dun mind on that, just wait for notification

Items that I buy
-Outdoor products e.g. jackets, pants, trekking equipment
anyone knows whats up with them? they arent answering the phone or their chat....

and the worst part is.. need to submit the item URL before can ship... like that can kena GST
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Old 19-09-2016, 03:57 PM   #3668
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Thank-you for your suggestion. I noticed that Amazon orders can be routed to ezbuy.
amazon things can be routed anywhere. but they wont cover returns or warranty if you ship to freight forwarder.
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Old 19-09-2016, 04:21 PM   #3669
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amazon things can be routed anywhere. but they wont cover returns or warranty if you ship to freight forwarder.
They do, but we will have to ship the item back to US ourselves.
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Old 20-09-2016, 10:19 AM   #3670
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Any valid Borderlinx (US hub) promo codes for Citi?
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Old 21-09-2016, 07:07 AM   #3671
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Hi parchiao

What do you mean by assigned to you? My item was delayed but suddenly marked delivered 5 days later. Never received any message from them nor see any intermediate update in the tracking stages.

Still no idea after 2 weeks. I mean Vpost us with vcare.





My final rant at Vpost UK.

After so many emails and conversations with their loyal customer service, my last item was finally assigned to me. This last item was part of a 5 items for which I paid up immediately. On the same day, I received an email notification that only the last item was shipped out. The next morning, I received a notification that the item has been delivered to my pop station. What this means was that the item was already shipped to Singapore, when all this time, the customer service had been reaching out to the people in UK to search for the item.

A couple of days later, I received an email from their customer service stating that they were unable to find my item, and required a tracking number, even though the item had been delivered.

This is how screwed up Vpost has become. The way things have turned out, it is fairly evident the core processes in the business model has broken down to the point where no one knows what is happening.

Last edited by sg_investor; 21-09-2016 at 07:24 AM..
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Old 25-09-2016, 12:51 AM   #3672
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I think I'm finally done with vPost. I ship very frequently, and every few shipments I get some issue that drags on and on. Most recently, I received two damaged items in one shipment. For one of them, their staff opened up a bubble mailer by slicing open, thereby slicing my magazine inside. I've submitted my claims and no news after more than a month. Monday need to call in and talk to the nice supervisor again, who is about the only competent person on their team. Such a clear cut case (pun intended), they literally took a knife to my item, and I have to chase them for compensation. The other is a rolled up poster that I believe they damaged also when they took out to "inspect".

It's time for me to switch forwarder again, but having gone through CG and BL and a couple of lesser known ones, I've effectively blacklisted everyone. I think everyone who's been doing this for a while can agree all forwarders basically suck. Only one left for me is EZBuy, but somehow don't trust them not to get my things damaged. Nowadays high value items just pay more and ship direct, at least if damaged I can claim from the seller.
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Old 25-09-2016, 12:57 AM   #3673
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This is how screwed up Vpost has become. The way things have turned out, it is fairly evident the core processes in the business model has broken down to the point where no one knows what is happening.
SingPost has about the most rubbish and fragmented customer service I've ever come across. Individuals having zero ownership, doing the bare minimum and throwing problems to colleagues is pretty standard at large organisations, but these people take it to another level. You know their CSOs don't read your emails, and just throw the nearest vaguely related canned response at you.
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Last edited by Gibberish; 25-09-2016 at 01:00 AM..
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Old 25-09-2016, 02:25 PM   #3674
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It's time for me to switch forwarder again, but having gone through CG and BL and a couple of lesser known ones, I've effectively blacklisted everyone. I think everyone who's been doing this for a while can agree all forwarders basically suck.
Nope, I don't agree. I have never faced major issues with CGW, only few minor issues which were rectified promptly. And yes, I use them regularly. I have my prime account valid till year 2024.
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Old 28-09-2016, 02:17 PM   #3675
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Forget about Vpost, UK or US. I also had a bad experience with them having an item lost. The run around I got from them over a period of a month was incredible. Kept giving excuses of, let us check, give us a few days etc etc. Finally just told me it's lost aka stolen at the hub over there. Although they said it was lost. Eventually they reimbursed the item but the thing was that it was a special autographed item that you can't just go out and buy again.

From that incident onwards, Vpost has been blacklisted
I had the exact same experience. But guess what, they decided to declare my package lost at their USA hub after a whole month, and reimbursed me with their vPost in-store credits equivalent to the amount of my items.

BUT THE PROBLEM IS THAT MY US MERCHANT IS NOT AMONG VPOST'S LIST OF MERCHANTS.

How the bloody hell can I use that "in-store credits" to reorder from my US merchant ?

Do you think I will ask my US merchant to ship this reorder to the vPOST US address again? What guarantee do I have that this time it will be properly received by vPost at USA ?
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