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Old 03-12-2011, 06:39 PM   #841
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Hi i have received the reply from cgw,

they say the reassessment fee will be US$10 no matter what.

now i'm afraid they will say cannot repack after this,

what are the chances of this happening?
My experience with them is that they will not charge if they cannot repack.

Therefore I am really surprised that they wanna charge you just to assess, regardless of whether can pack or not.

Can you SIC that email with your personal details covered?

Last edited by jazdrive; 03-12-2011 at 06:43 PM..
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Old 04-12-2011, 03:36 AM   #842
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Hi all,

I have a comgateaway account.

Going to use the ''get my use address'' to buy my 1st overseas item.

Theres a ''dont use this US address'' as billing address on comgateaway. This means what?

I should use my Singapore address as billing address and the US address as shipping address?

Thanks!
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Old 04-12-2011, 05:43 AM   #843
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anyone know which service provide UK address?
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Old 04-12-2011, 07:45 AM   #844
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Hi all,

I have a comgateaway account.

Going to use the ''get my use address'' to buy my 1st overseas item.

Theres a ''dont use this US address'' as billing address on comgateaway. This means what?

I should use my Singapore address as billing address and the US address as shipping address?

Thanks!
Sadly, not all US sites can use our Singapore address as billing address, in that case, no choice but to use CGW's address.. haha..

But for amazon, can input Singapore's address accordingly for billing.
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Old 04-12-2011, 02:19 PM   #845
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anyone know which service provide UK address?
Borderlinx.
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Old 04-12-2011, 02:59 PM   #846
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Im using viaddress it's a lot cheaper.Fast and reliable service as well. check it out
Viaddress looks good. Is it fast in shipment?

I think I'm not going to use Borderlinx liao, unless got things from UK. Customer service is bloody rude.
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Old 04-12-2011, 03:18 PM   #847
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Viaddress looks good. Is it fast in shipment?

I think I'm not going to use Borderlinx liao, unless got things from UK. Customer service is bloody rude.
You like to listen to a bot? Viaddress is a scam company.
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Old 04-12-2011, 03:48 PM   #848
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My experience with them is that they will not charge if they cannot repack.

Therefore I am really surprised that they wanna charge you just to assess, regardless of whether can pack or not.

Can you SIC that email with your personal details covered?

oh sorry i misread,

yes no fee if cannot repack. anyway here's the email i received.


Dear XXXXXXX


Thank you for your email.





Please be advised that we may put up a repack assessment for you, be advised there will be a repacking fee of 10 USD, the processing time required for repack will be 2-3 business days. In the case whereby the repack assessment is deemed as not repackable, you will not require to pay any fee. Do you wish to proceed?



Please do not hesitate to contact us should you require further assistance.



Thank you for choosing to shop with us, and we look forward to serving you again.




Warm regards,



comGateway Customer Service Team
customerservice@comgateway.com


CONFIDENTIAL NOTE: The information contained in this email is intended only for the use of the individual or entity named above and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete the mail.







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Old 04-12-2011, 05:53 PM   #849
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oh sorry i misread,

yes no fee if cannot repack. anyway here's the email i received.
Tell them to proceed then. You have nothing to lose anyway even if cannot repack.

My guess though is they are able to repack for you.
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Old 06-12-2011, 11:40 AM   #850
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oh sorry i misread,

yes no fee if cannot repack. anyway here's the email i received.
so did they repack for you?

i also in same situation as u

weight is 2.5kg but the volumetric weight is 7KG

it's double the weight!! end up my shipping so expensive zzz
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Old 06-12-2011, 03:48 PM   #851
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so did they repack for you?

i also in same situation as u

weight is 2.5kg but the volumetric weight is 7KG

it's double the weight!! end up my shipping so expensive zzz
ok CGW just got back to me with the reassessment.

from original 16kg down to 7kg +US$10 repacking fee.

so total savings is US$49 bucks.

still high but cannot complain liao......

better than nothing.
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Old 06-12-2011, 05:19 PM   #852
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for vpost issit possible to spilt package in order to avoid the GST? how to go about doing it? i cant figure it out..
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Old 06-12-2011, 06:56 PM   #853
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for vpost issit possible to spilt package in order to avoid the GST? how to go about doing it? i cant figure it out..
As long as the Cost, Insurance and Freight (CIF) of EACH order in a single invoice has package(s) not amounting to more than SGD 400, you are safe.

Last edited by jazdrive; 08-12-2011 at 10:59 PM.. Reason: Edited for accuracy.
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Old 08-12-2011, 10:56 AM   #854
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anyone have the borderlinx 20% promotion code expire 31 dec. i accidentally deleted my msg. pls share,thks

Last edited by letonz; 08-12-2011 at 10:59 AM..
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Old 08-12-2011, 12:06 PM   #855
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heres the code:
GSXMAS (:
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