HWZ Forums

Login Register FAQ Mark Forums Read

Standard Chartered - Only Online Trading in town with no minimum commission

Like Tree964Likes
Closed Thread
 
LinkBack Thread Tools
Old 23-08-2013, 04:02 PM   #1561
Arch-Supremacy Member
 
windwaver's Avatar
 
Join Date: Apr 2000
Posts: 23,237
I think this system still have bugs based on my recent experience..

There is a stock where I Q 2 times but cancelled on Friday. I made sure that there was no Q on Monday. Alas.. suddenly that Stock of 10Lots appeared on my screen as filled.. I called CS but they say doesn't appear on their screen. Strange thing is that I cannot sell They asked me to take a screen shot and I sent to them and CC the name of the CS, so that they can followup.

Whole day no news.. the next day, I can transfer out the funds and the stock disappeared.. a few days later.. wanted to buy stocks and TT to the securities account and ALAS, the stock suddenly appeared and appeared as Filled at the buy price on Monday !!!
Scary..............
windwaver is offline  
Old 23-08-2013, 04:54 PM   #1562
Junior Member
 
Join Date: Jul 2013
Posts: 3
It took me 2 months from opening the account at Vivo City to being ready for trading :p
hazyjkt is offline  
Old 23-08-2013, 06:37 PM   #1563
Arch-Supremacy Member
 
MikeDirnt78's Avatar
 
Join Date: Jun 2002
Posts: 19,377
Well the call finally get through. They told me that there is some technical glitch (which he says that the tech team said that it will be resolved by 930am but obviously failed).

There is ONLY ONE GUY in-charge of booking trades manually for the whole SCB and as expected, he is swamped with trades so I did not bother to book my trades. Shouldnt they have greater capacity in case of break downs?!?!

Really annoyed with this experience. With normal brokerages we can easily call another firm if one brokerage is down, but with SCB we are very vulnerable. The cheap commission is at the expense of customer service. Is SCB trading value for money? I am starting to have doubts...
are you a trader? are you a panic seller? then you better weigh the risks against the costs.
__________________
Eat | Live | Punk Rock | Save | Invest | Finance | Fitness | Pixel | Tech | DIY
MikeDirnt78 is online now  
Old 23-08-2013, 07:31 PM   #1564
Junior Member
 
Join Date: Aug 2013
Posts: 12
Is the online trading site down currently?
no wonder my last night open orders went expired this morning!
novice8 is offline  
Old 23-08-2013, 09:44 PM   #1565
Master Member
 
Join Date: Oct 2010
Posts: 3,301
There is ONLY ONE GUY in-charge of booking trades manually for the whole SCB and as expected, he is swamped with trades so I did not bother to book my trades. Shouldnt they have greater capacity in case of break downs?!?!
Imagine if he takes MC...
lzydata is offline  
Old 24-08-2013, 12:45 AM   #1566
Supremacy Member
 
sacredrays's Avatar
 
Join Date: Feb 2009
Posts: 6,633
went down to a branch to open on thursday afternoon. hopefully, the trading account can be activated by next week..
sacredrays is offline  
Old 24-08-2013, 10:45 AM   #1567
Master Member
 
Join Date: Dec 2010
Posts: 3,004
are you a trader? are you a panic seller? then you better weigh the risks against the costs.
Haha I would like to think that I am neither. I think everyone has the right as a consumer to expect a certain level of service. While I do not sell or buy on a whim, I want to be able to buy/sell at least 99.5% of the time when I feel like it.
w1rbelw1nd is offline  
Old 24-08-2013, 10:55 AM   #1568
Greater Supremacy Member
 
Sinkie's Avatar
 
Join Date: Jan 2009
Posts: 78,840
Haha I would like to think that I am neither. I think everyone has the right as a consumer to expect a certain level of service. While I do not sell or buy on a whim, I want to be able to buy/sell at least 99.5% of the time when I feel like it.
Is like buying otak outside mrt station but ask why don't have cleanliness grading from ministry of env
w1rbelw1nd likes this.
Sinkie is online now  
Old 24-08-2013, 12:51 PM   #1569
Senior Member
 
Join Date: Aug 2011
Posts: 2,274
Haha I would like to think that I am neither. I think everyone has the right as a consumer to expect a certain level of service. While I do not sell or buy on a whim, I want to be able to buy/sell at least 99.5% of the time when I feel like it.
I have SCB, Kim Eng and Kayhian accounts.

But I use SCB because of the no min comm. I have experienced twice where SCB website fails. To me, the cost savings compared is great enough for me to still retain using SCB as compared to perennial brokerages.

If KE and KH can give what SCB gives me where there is no min comm and still maintain the kind of standard they have, I would use them instead. However right now SCB is in its own league because of no min comm.

I can suka suka buy any amount without worrying of min comm.

That's why if SCB is down, do prepare an alternative brokerage as back up but also do prepare to pay more comm. I am sure other brokerages have more staff as compared to SCB because we actually pay them more commission to feed more staff.
nauhchop is offline  
Old 24-08-2013, 06:00 PM   #1570
High Supremacy Member
 
harky's Avatar
 
Join Date: Jan 2002
Posts: 40,237
I went to SCB ask le. You need to had a min of 6 trading with other broker account than can open. I also ask what if people lie. They say they will check if lucky will able to pass. And also need to open a account with them with your money inside.
harky is offline  
Old 26-08-2013, 10:24 AM   #1571
Senior Member
 
PippingCafe's Avatar
 
Join Date: Dec 2012
Posts: 624
Only use scb to store my permanent portfolio etfs so far so good because i dont sell them
PippingCafe is offline  
Old 26-08-2013, 11:06 AM   #1572
Supremacy Member
 
macateer's Avatar
 
Join Date: Dec 2005
Posts: 5,025
Managed to open an account with them.

Shares purchased using this account will be held by SCB and not CDP.

Can anyone enlighten me, what is the reason behind this?

Thanks in advance!
__________________
"It said on the box Requires Windows 95 or better - so i bought a Mac"
macateer is offline  
Old 26-08-2013, 05:13 PM   #1573
Member
 
wolfgang13's Avatar
 
Join Date: Oct 2011
Posts: 235
Does anyone know if they have plans for an iPhone/Android app?
wolfgang13 is offline  
Old 26-08-2013, 05:19 PM   #1574
Senior Member
 
PippingCafe's Avatar
 
Join Date: Dec 2012
Posts: 624
Does anyone know if they have plans for an iPhone/Android app?
one way to trade using mobile is to download google chrome and change the settings to desktop mode. however screen too small to trade well but gets the job done.
PippingCafe is offline  
Old 26-08-2013, 05:32 PM   #1575
Member
 
wolfgang13's Avatar
 
Join Date: Oct 2011
Posts: 235
one way to trade using mobile is to download google chrome and change the settings to desktop mode. however screen too small to trade well but gets the job done.
If you are a customer of SC HK- they offer their customers an iPhone app to trade.

Strange they dont offer it to Singapore customers yet.

Maybe we should push?
wolfgang13 is offline  
Closed Thread
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On