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Old 11-07-2014, 02:04 AM   #3061
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They begin to ship by the end of July. So probably the latest you can get is by the end of July or early August.
Does it mean that pre-ordering from MS Online translate to getting the unit earlier in early Aug than pre-ordering from Challenger , Newstead etc which will be late Aug?
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Old 11-07-2014, 08:45 AM   #3062
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isn't it the same as iphone
they don't repair up to components level
instead they give you a refurbished set.
He bought a new set with a scratch. He should be getting a new set back, not a refurbished set.
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Old 11-07-2014, 09:39 AM   #3063
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[QUOTE=Vulpix;87023750]He bought a new set with a scratch. He should be getting a new set back, not a refurbished set.[/QUOTE

I prefer to buy from Challenger or Best Denki, easier to make 1:1 exchanges for valid issues (factory defects within the exchange period)
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Old 11-07-2014, 10:11 AM   #3064
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Yeah, it's better, but Microsoft should not have offered a refurbish set. The more I read this thread the less I want to buy a Surface Pro 3. It's ok if they offer a refurbished set to replace a faulty unit that has been in use for a few months, but to replace a new unit with a refurbished one?
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Old 11-07-2014, 03:54 PM   #3065
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He bought a new set with a scratch. He should be getting a new set back, not a refurbished set.
That was what I complained to Microsoft on the same day I received the set. Unfortunately they are not able to offer a brand new set. Ridiculous right? It's not fair. Lucky me gotten my refund.
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Old 11-07-2014, 04:17 PM   #3066
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That was what I complained to Microsoft on the same day I received the set. Unfortunately they are not able to offer a brand new set. Ridiculous right? It's not fair. Lucky me gotten my refund.
Yeah, good for you. With such lousy consumer protection laws in SG, it's a miracle you still managed to get a refund back.
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Old 11-07-2014, 04:49 PM   #3067
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Yeah, good for you. With such lousy consumer protection laws in SG, it's a miracle you still managed to get a refund back.
Agree that its a miracle. Actually would it be different if buy from places like challenger? Any scratches on new set they will open another box for you like buying iphones from telco? Haha
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Old 11-07-2014, 05:46 PM   #3068
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Agree that its a miracle. Actually would it be different if buy from places like challenger? Any scratches on new set they will open another box for you like buying iphones from telco? Haha
Yes. That's why its best to check on the spot and try the tablet extensively within the exchange period.
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Old 11-07-2014, 10:08 PM   #3069
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why I dont have free messenger baggg =( just pre-ordered a few days ago only =(
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Old 11-07-2014, 10:51 PM   #3070
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why I dont have free messenger baggg =( just pre-ordered a few days ago only =(
need to pay with POSB/DBS card i think
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Old 11-07-2014, 11:35 PM   #3071
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Save your $. Seriously will regret
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Old 12-07-2014, 12:42 AM   #3072
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Yeah, good for you. With such lousy consumer protection laws in SG, it's a miracle you still managed to get a refund back.
lol, I thought Microsoft handles all nation policy fairly... and rather its whether the third party services handles them for ur refund ?
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Old 12-07-2014, 06:52 PM   #3073
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I paid with DBS credit card, dont have the messenger bag thingy..

Order from ms store will receive on early aug meh? My order say ship on sep 1st 00:00:00
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Old 12-07-2014, 11:08 PM   #3074
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one of the key mistake made was announcing the product too early. making the consumers wait 3 months before they can see SP3 is way too long
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Old 13-07-2014, 05:24 PM   #3075
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I paid with DBS credit card, dont have the messenger bag thingy..

Order from ms store will receive on early aug meh? My order say ship on sep 1st 00:00:00
It could be the demands cannot meet the delivery. But 1 month later... wow you really have to wait this long... It better be a rock solid piece of device, if the reason for delay is due to some fixes being done based on an artist who trial run it. Just hope there is no hardware issues when it launch out.

Last edited by miragez; 13-07-2014 at 05:26 PM.. Reason: adding
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