[DarK_AxE]

sotongxian23 wrote:

Hi, I just recently sent my Surface Pro 4 for servicing (for mild glitching on the display). Just wondering, how long will it take to ship back to me? As I kinda urgently needs the laptop at this period of time.

Bro, how do you reach out to Microsoft and get them to service? Thanks alot!

[E_T]

The only other way I know of is to use their online Support Chat but I don't know if they support Hardware now. They used to years ago.

[Fallingrain]

DarK_AxE wrote:

Bro, how do you reach out to Microsoft and get them to service? Thanks alot!

open a service ticket here:

https://support.microsoft.com/en-sg/devices

[DarK_AxE]

Fallingrain wrote:

open a service ticket here:

https://support.microsoft.com/en-sg/devices

Is your product still under warranty. As mine is not, it requires me to make a payment of $350 before completing the request...

[DarK_AxE]

Fallingrain wrote:

open a service ticket here:

https://support.microsoft.com/en-sg/devices

Sorry its $360.

For MS Repair Order:

Out Of Warranty - Standard Exchange
(SGD 360)
Once non-functioning unit is received, it will be replaced with a similar device.

[Fallingrain]

DarK_AxE wrote:

Sorry its $360.

For MS Repair Order:

Out Of Warranty - Standard Exchange
(SGD 360)
Once non-functioning unit is received, it will be replaced with a similar device.

I exchanged when it is still under warranty. microsoft do not repair your surface. They will replace it with another 1. The replacement I got is as good as new.

[DarK_AxE]

Fallingrain wrote:

I exchanged when it is still under warranty. microsoft do not repair your surface. They will replace it with another 1. The replacement I got is as good as new.

My warranty has over and have to pay a $360 for replacement. I have checked out repai centre outside but they told me there will be a risk of crack screen and replacement will be expensive for screen. Sigh.. made the wrong choice.

[toolbox03]

DarK_AxE wrote:

My warranty has over and have to pay a $360 for replacement. I have checked out repai centre outside but they told me there will be a risk of crack screen and replacement will be expensive for screen. Sigh.. made the wrong choice.

I saw is $790

[E_T]

Surface 3 is definitely cheaper than Pro...

[Sukoo]

Hi, I am using a SP3 with Win 8.1.
Can I still upgrade to Win 10 Pro?

[E_T]

If you have the license key, you can download media creation tool, create a usb stick and install Win10. Then again, you can just try that, if the installation use the CD key in the UEFI, then you don't need to key in any CD key.

[toolbox03]

toolbox03 wrote:

I saw is $790

Price increase to $849

[Sukoo]

E_T wrote:

If you have the license key, you can download media creation tool, create a usb stick and install Win10. Then again, you can just try that, if the installation use the CD key in the UEFI, then you don't need to key in any CD key.

Thanks.

Hmm. You mean the license key of the Windows 8.1?

[gohks]

Called Digital Hospital. They say they do not do SSD replacement. Anyone can advise any other alternative?

[E_T]

Sukoo wrote:

Thanks.

Hmm. You mean the license key of the Windows 8.1?

Yes...........................