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MS surface pro 4 in singapore?

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Old 24-03-2018, 05:18 PM   #3571
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Never buy Microsoft products anymore.
No local service centre to call and call technical support through phone have to wait for more than 10mins still no body answer the call, just only full of advestiment.
Agree lah. MS LJ products.
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Old 24-03-2018, 05:20 PM   #3572
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Replacement set starts to have flickering at cold boot up. The flickering occurs on start up after the surface pro is shutdown or hibernate for an hour or two.
The flickering will last for 5 to 10 mins depending on how fast the surface warm up.
Then the flickering will stop.

A different problem but a known problem in the Microsoft Surface forum.

Still have six months to go, still thinking whether to go for another exchange but changes of getting one without flickering is slim according to what others mentioned in the surface forum.
Sigh...

Never buy Microsoft products anymore.
No local service centre to call and call technical support through phone have to wait for more than 10mins still no body answer the call, just only full of advestiment.
Did you try the new microsoft store at millenia walk? Heard service in store is good, but totally sucks when trying to get online/phone support
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Old 24-03-2018, 09:22 PM   #3573
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Did you try the new microsoft store at millenia walk? Heard service in store is good, but totally sucks when trying to get online/phone support
Understand it’s not a service center.
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Old 25-03-2018, 01:49 PM   #3574
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upgrade ssd

anybody can guide to which shop in singapore can perform SSD upgrade for Surface pro 4?
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Old 03-04-2018, 01:23 PM   #3575
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Replacement set starts to have flickering at cold boot up. The flickering occurs on start up after the surface pro is shutdown or hibernate for an hour or two.
The flickering will last for 5 to 10 mins depending on how fast the surface warm up.
Then the flickering will stop.

A different problem but a known problem in the Microsoft Surface forum.

Still have six months to go, still thinking whether to go for another exchange but changes of getting one without flickering is slim according to what others mentioned in the surface forum.
Sigh...

Never buy Microsoft products anymore.
No local service centre to call and call technical support through phone have to wait for more than 10mins still no body answer the call, just only full of advestiment.
I have lodged a complaint to CASE, hope they can help.

The solution provided by MS Singapore is less than acceptable
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Old 03-04-2018, 01:49 PM   #3576
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I have lodged a complaint to CASE, hope they can help.

The solution provided by MS Singapore is less than acceptable

CASE won’t do jack shiat, MS sucks.
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Old 03-04-2018, 02:08 PM   #3577
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CASE won’t do jack shiat, MS sucks.
You dont know unless you try?

We all can complain everything here but there almost near certainty that it wont solve the(my) issue.

We have to seek other avenues and CASE(and small claims tribunal) is one of them (effective or not we shall see).

Unless someone here can categorically said they tried the CASE approach and it didnt then I stand corrected.
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Old 04-04-2018, 05:17 PM   #3578
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I have lodged a complaint to CASE, hope they can help.

The solution provided by MS Singapore is less than acceptable
Can pm me how you did it?
I am thinking of this too.
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Old 04-04-2018, 10:30 PM   #3579
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Can pm me how you did it?
I am thinking of this too.
Check pm.

Seriously, MS has lot all my goodwill. I asked about standard exchange and the procedures and was told to provide my own box and packaging at my own cost for this piece of ****.

I did rma with intel and I was provided the box and shipping labels yet MS can't do it even do it when we all paid top dollar to their devices.

Microshit!
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Old 13-04-2018, 11:16 PM   #3580
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Surface Pro 4 Type Cover Issue

Hi, Anyone else here facing issues with surface pro 4 type cover after recent forced software update from MS.
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Old 14-04-2018, 10:15 AM   #3581
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Hi, Anyone else here facing issues with surface pro 4 type cover after recent forced software update from MS.
you don't have a choice. deal with it.

my trackpad has been going bonkers.
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Old 20-04-2018, 12:39 AM   #3582
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anyone know of a repair shop in sim lim?
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Old 12-05-2018, 02:34 PM   #3583
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Microsoft to replace Surface Pro 4 tablets affected by screen flickering
23 comments
The company couldn’t find a software or firmware fix
By Chris Welch@chriswelch May 11, 2018, 1:57pm EDT
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Microsoft is formally launching a replacement program for Surface Pro 4 devices affected by screen flickering. Any Surface Pro 4 units experiencing the problem will be covered for up to three years from the time of original purchase. “We have heard your feedback and after careful examination, have determined that a small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,” the company said on its support page with details on the program.

The annoying flickering has been well-documented on Microsoft’s support forums, with some users taking drastic steps like putting their Surface Pro 4 in a freezer to temporarily fix the issue. Back in February, Microsoft said it was closely monitoring the situation, and the company came to the conclusion that there’s no convenient fix.
You know something’s wrong when users are freezing their gadgets to fix an issue. George Visvikis

Some customers have already paid for a screen replacement to stop the flickering since the problem typically arises when a machine is out of warranty; Microsoft says they’ll be “offered a refund.” The company notes that this three-year coverage doesn’t extend to other problems your Surface Pro might experience outside the warranty period; it only applies to the screen issue. Replacement devices are refurbished — not brand new — Surface Pro 4s.

The so-called “Flickergate” has been yet another knock against the Surface line, which has been targeted by Consumer Reports for showing poor reliability over the years. Plenty of Microsoft’s devices work wonderfully, but for those that don’t, the company is now trying to do the right thing.

https://www.theverge.com/circuitbrea...cement-program
Free replacement for screen flicker

https://support.microsoft.com/en-us/...screen-flicker
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Old 12-05-2018, 03:29 PM   #3584
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might be applicable to SG?

https://support.microsoft.com/en-sg/...screen-flicker

Last edited by RyuShinEX; 12-05-2018 at 04:52 PM..
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Old 12-05-2018, 05:53 PM   #3585
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Just read it, gd news for all of u with flickering issue.
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