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MS surface pro 4 in singapore?

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Old 15-05-2018, 09:29 PM   #3601
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Hi Velton, call what no. to talk to the CSO?
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Old 15-05-2018, 10:16 PM   #3602
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Old 16-05-2018, 06:44 AM   #3603
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Settled. Not many questions asked. Now waiting for SingPost to contact me to send out my faulty one. 3 to 6 business days for the exchange to come.

Exchanged set will come with 90 days warranty.
Hi must you pay shipping?
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Old 16-05-2018, 08:35 AM   #3604
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Hi must you pay shipping?
No need to.

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Old 16-05-2018, 08:31 PM   #3605
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Do I have to show them that my SP4 got flickering?? Or they just check based on the age and batch of SP4? Because my SP4 flickers when it warms. Worry they say my unit no problem because there is no flickering when they turn on the unit.
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Old 16-05-2018, 09:52 PM   #3606
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No need to show. I told them mine flickers after 10 to 15 minutes. I should be getting my exchanged set next week already.

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Old 16-05-2018, 10:06 PM   #3607
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No need to show. I told them mine flickers after 10 to 15 minutes. I should be getting my exchanged set next week already.

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Wa steady tomorrow I call thanks
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Old 16-05-2018, 10:18 PM   #3608
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they won't send in an empty box?
You can choose advance exchange when you get the replacement first and you can return the unit in the box that came with replacement.

But you will need to provide a credit card for them to put a hold amount ($2.7k for my SP4) which they will release once they receive your spoilt SP4.

Just return my 3rd SP4, now on my 4th SP4
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Old 17-05-2018, 10:10 AM   #3609
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i see, thanks!


but now the problem is the surface refuse to flicker.
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Old 17-05-2018, 11:21 AM   #3610
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i see, thanks!


but now the problem is the surface refuse to flicker.
Just get it changed. Don't think they will check every one. They just send u a refurbished set.
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Old 17-05-2018, 11:22 AM   #3611
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You can choose advance exchange when you get the replacement first and you can return the unit in the box that came with replacement.

But you will need to provide a credit card for them to put a hold amount ($2.7k for my SP4) which they will release once they receive your spoilt SP4.

Just return my 3rd SP4, now on my 4th SP4
Returned 3rd?? Meaning 3rd replacement also got this issue or other issue?
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Old 17-05-2018, 12:08 PM   #3612
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Just get it changed. Don't think they will check every one. They just send u a refurbished set.
ya, i'll just change it since it happened to me before.
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Old 17-05-2018, 12:10 PM   #3613
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My package reached their side..
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Old 17-05-2018, 12:40 PM   #3614
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You can choose advance exchange when you get the replacement first and you can return the unit in the box that came with replacement.

But you will need to provide a credit card for them to put a hold amount ($2.7k for my SP4) which they will release once they receive your spoilt SP4.

Just return my 3rd SP4, now on my 4th SP4

So after getting replacement several times, you still get flickering? I have read from several forums they also replace several times and the flickering issue will come back. Probably because the sets are refurbished sets? This is worrying if we need to keep exchanging in the future?

I am considering between surface pro 4 and 5. Obviously pro 4 is cheaper but I was leaning towards Pro 5 because of flickering issue on Pro 4. When I heard they are replacing pro 4 for up to 3 years, i am actually considering to get pro 4. But from the feedbacks of people getting replacements with same issue, now still not sure.
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Old 17-05-2018, 02:33 PM   #3615
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Calling now but no one pick up, keep on having AI telling me all the surface advertisements and stuff. Wth
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