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MS surface pro 4 in singapore?

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Old 19-12-2018, 07:07 PM   #3721
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Just submitted request for exchange... Quite fuss free I must say. Just need to convince them it is hardware problem only... With video..
Just recieve the replacement. Send on Monday... Wednesday recieved replacement..
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Old 31-12-2018, 04:21 PM   #3722
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I bought the Surface Pro in the US (Aug 2017). It has been having the flickering issue for a while. It didn't bother me much but now I'm intending to sell the Surface. Should I exchange it for a refurnished set and sell it or sell it and let the new owner do the exchange?

What are the pros and cons of each?
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Old 04-01-2019, 05:08 PM   #3723
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Unhappy

I bought the Surface Pro in the US (Aug 2017). It has been having the flickering issue for a while. It didn't bother me much but now I'm intending to sell the Surface. Should I exchange it for a refurnished set and sell it or sell it and let the new owner do the exchange?

What are the pros and cons of each?
I'm not sure about US sets, but if you were to service an out-of-warranty set in SG, that will be more than SGD600 not including the courier charges to send n the unit to Microsoft. I was contemplating this option but with the SP6 coming in, the resale value of SP4 will drop considerably.
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Old 11-01-2019, 05:26 PM   #3724
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I'm not sure about US sets, but if you were to service an out-of-warranty set in SG, that will be more than SGD600 not including the courier charges to send n the unit to Microsoft. I was contemplating this option but with the SP6 coming in, the resale value of SP4 will drop considerably.
Oh well, I ate my own words. I just got my out-of-warranty SP4 replaced FOC. The replacement is a refurbished set with additional 3 months warranty. The entire process took 5 business days
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Old 15-01-2019, 10:54 PM   #3725
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My Surface Pro 4 bought 18 months back in Singapore also suffered the screen fluttering problem. Initially it was not very bad and used to occur only after few hours of work. But lately it started happening all the time with the tablet heating up badly.

Well I finally contacted Microsoft yesterday and they are picking up my faulty tablet tomorrow and giving me a refurbished set as replacement with 90 day warranty. Hope it works.
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Old 16-01-2019, 01:02 PM   #3726
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My Surface Pro 4 bought 18 months back in Singapore also suffered the screen fluttering problem. Initially it was not very bad and used to occur only after few hours of work. But lately it started happening all the time with the tablet heating up badly.

Well I finally contacted Microsoft yesterday and they are picking up my faulty tablet tomorrow and giving me a refurbished set as replacement with 90 day warranty. Hope it works.
Glad to know you are receiving a replacement
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Old 14-02-2019, 11:36 PM   #3727
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errmmm... guys how u all get it replace huh ?
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Old 15-02-2019, 01:24 AM   #3728
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errmmm... guys how u all get it replace huh ?
call hotline?

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Old 27-02-2019, 08:46 AM   #3729
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Thumbs up Me too!

Just to share that I got the sp4 sent in for out-of-warranty replacement!

Call the hotline 800 1013659, speak to a customer service officer. Your mileage may vary, I had to send them a short video of the screen problem.

After a few days, they called me back to arrange for a replacement. Appreciate the CSO handling my case, 'cos he really explained to me in detail what steps would proceed from that point on.

Waiting for the sp4 to reach them and a replacement to be shipped back.

UPDATE:

Got mine delivered a few days ago!! Whoopee!!! With 3 mths warranty extension from delivery date.
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Last edited by akita16384; 02-03-2019 at 10:29 PM..
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Old 04-07-2019, 12:45 AM   #3730
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Just to share that I got the sp4 sent in for out-of-warranty replacement!

Call the hotline 800 1013659, speak to a customer service officer. Your mileage may vary, I had to send them a short video of the screen problem.

After a few days, they called me back to arrange for a replacement. Appreciate the CSO handling my case, 'cos he really explained to me in detail what steps would proceed from that point on.

Waiting for the sp4 to reach them and a replacement to be shipped back.

UPDATE:

Got mine delivered a few days ago!! Whoopee!!! With 3 mths warranty extension from delivery date.
call hotline?

Sent from Samsung SM-G965F using GAGT
Glad to know you are receiving a replacement
I bought the Surface Pro in the US (Aug 2017). It has been having the flickering issue for a while. It didn't bother me much but now I'm intending to sell the Surface. Should I exchange it for a refurnished set and sell it or sell it and let the new owner do the exchange?

What are the pros and cons of each?
i using lenovo laptop now but want to buy surface pro. the microsoft singapore website cannot let me buy it. i think no stock. where is the best place to buy and how much is it? if got good package please tell me.

also since the pro 6 got no USB C then where to get pro 4 since some said here on this forum that 4 is better than 5 and 6. thanks.
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Old 06-07-2019, 02:51 PM   #3731
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I might be selling off mine haha almost new set as it was replaced a few months ago by MS and then seldom used.

You keen?

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Old 27-07-2019, 06:57 PM   #3732
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how's the battery life?
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Old 27-07-2019, 06:58 PM   #3733
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speed wise?
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