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MS surface pro 4 in singapore?

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Old 19-12-2018, 07:07 PM   #3721
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Just submitted request for exchange... Quite fuss free I must say. Just need to convince them it is hardware problem only... With video..
Just recieve the replacement. Send on Monday... Wednesday recieved replacement..
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Old 31-12-2018, 04:21 PM   #3722
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I bought the Surface Pro in the US (Aug 2017). It has been having the flickering issue for a while. It didn't bother me much but now I'm intending to sell the Surface. Should I exchange it for a refurnished set and sell it or sell it and let the new owner do the exchange?

What are the pros and cons of each?
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Old 04-01-2019, 05:08 PM   #3723
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Unhappy

I bought the Surface Pro in the US (Aug 2017). It has been having the flickering issue for a while. It didn't bother me much but now I'm intending to sell the Surface. Should I exchange it for a refurnished set and sell it or sell it and let the new owner do the exchange?

What are the pros and cons of each?
I'm not sure about US sets, but if you were to service an out-of-warranty set in SG, that will be more than SGD600 not including the courier charges to send n the unit to Microsoft. I was contemplating this option but with the SP6 coming in, the resale value of SP4 will drop considerably.
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Old 11-01-2019, 05:26 PM   #3724
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I'm not sure about US sets, but if you were to service an out-of-warranty set in SG, that will be more than SGD600 not including the courier charges to send n the unit to Microsoft. I was contemplating this option but with the SP6 coming in, the resale value of SP4 will drop considerably.
Oh well, I ate my own words. I just got my out-of-warranty SP4 replaced FOC. The replacement is a refurbished set with additional 3 months warranty. The entire process took 5 business days
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Old 15-01-2019, 10:54 PM   #3725
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My Surface Pro 4 bought 18 months back in Singapore also suffered the screen fluttering problem. Initially it was not very bad and used to occur only after few hours of work. But lately it started happening all the time with the tablet heating up badly.

Well I finally contacted Microsoft yesterday and they are picking up my faulty tablet tomorrow and giving me a refurbished set as replacement with 90 day warranty. Hope it works.
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Old 16-01-2019, 01:02 PM   #3726
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My Surface Pro 4 bought 18 months back in Singapore also suffered the screen fluttering problem. Initially it was not very bad and used to occur only after few hours of work. But lately it started happening all the time with the tablet heating up badly.

Well I finally contacted Microsoft yesterday and they are picking up my faulty tablet tomorrow and giving me a refurbished set as replacement with 90 day warranty. Hope it works.
Glad to know you are receiving a replacement
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