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MS surface pro 4 in singapore?

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Old 03-11-2019, 08:50 PM   #3736
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Is battery bloated free replacement even when out of warranty? My surface laptop gen 1 the keyboard middle area arching upwards and the lid can't close down fully

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Old 18-11-2019, 12:10 PM   #3737
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Just to share that I got the sp4 sent in for out-of-warranty replacement!

Call the hotline 800 1013659, speak to a customer service officer. Your mileage may vary, I had to send them a short video of the screen problem.

After a few days, they called me back to arrange for a replacement. Appreciate the CSO handling my case, 'cos he really explained to me in detail what steps would proceed from that point on.

Waiting for the sp4 to reach them and a replacement to be shipped back.

UPDATE:

Got mine delivered a few days ago!! Whoopee!!! With 3 mths warranty extension from delivery date.

Do you guys get back a pro 4 or a newer model since the pro 4 has been out of sales for so long.
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Old 19-11-2019, 10:05 PM   #3738
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I received my RMA with refurbished set
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