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-   -   Beware of Atrix Dynamics in IT Show... (https://forums.hardwarezone.com.sg/tech-show-central-pc-show-2019-394/beware-atrix-dynamics-show-6003956.html)

Tan Gee Ming 08-03-2019 03:06 AM

Quote:

Originally Posted by aekjobs (Post 112130884)
Atrix Dynamics Pte Ltd --> Incompetent company with staff that do not deliver what they promise. Here's my experience with Atrix...

I bought a refurbished Macbook from Atrix in Sept 2017 during the IT fair. Just after they collected my payment...they say sorry we don't have stock! Collect from our shop after 3 days, they say.

I requested them to deliver to my place since it was their fault...and they did so after 3 weeks !!! after me giving them many reminders.

Even when the guy came to deliver he did not bring all the items. And promptly put the redeemed stamp on the invoice saying the remaining items he'll bring in a few days. Its coming close to 3 months, am still waiting for the promised free items.

Now, the staff does not even respond to my messages...so much for customer service. Another one of the Sim Lim Sq company with rude staff and NO business ethics.

- this is sad leh. collected $$ and then say dont have stock.
- if the seller says he can deliver within a few days, the delivery should not take 3 weeks or 3 months.
- the thing about sim lim square is that u can only buy computer parts, other things all cannot buy. last time i went there to buy something, the shop tell me dont have stock and ask me to buy other brands instead. so now i seldom buy things from there anymore.

Tan Gee Ming 08-03-2019 03:08 AM

Quote:

Originally Posted by spiderbun (Post 115149443)
This shop so jialat? Just bought a laptop online and going their shop to collect....

if u want to buy something, buy from manufacturer website such as dell, asus etc.

Tan Gee Ming 08-03-2019 03:11 AM

Quote:

Originally Posted by 5star_pundit (Post 115511922)
always buy from authorised distributors even though the price is slightly higher
but at least it comes with warranty and peace of mind

why not buy directly from manufacturer website online such as dell, asus?

5star_pundit 08-03-2019 03:19 AM

better register using APPLE ID fast

batniss 08-03-2019 06:59 AM

Quote:

Originally Posted by Tan Gee Ming (Post 119568347)
why not buy directly from manufacturer website online such as dell, asus?

Price la. Do i have to spell out the obvious?

transparos 25-03-2019 02:24 AM

Quote:

Originally Posted by Molly Mon (Post 119553291)
I bought Lenovo ideapad from them (Infinito Atrix). I trusted them since they are authorised dealer according to Lenovo website.

My mistake was I opened the package after 2 week time since I have already checked the laptop at the shop and I was busy to look at it. Power cord was missing.

Contacted to their given ph nos. One replied after like I can even give birth a baby. Told them to deliver since it was their careless. They refused to deliver and didnít even say sorry. I just didnít want to talk too much nor complain with those idiots. So I went and collected the cord.

Gohh! Laptop were not charged even though power cable is connected. It shut down itself automatically and could not be turned on. Lenovo service came down and checked. Motherboard was damaged. How the hell brand new laptop motherboard was damaged?

So please be careful with this irresponsible shop. Lack of respect and lousy service.
In fact, there is no difference price buying Lenovo official website directly and all those authorized retail shop. I checked on this ideapad on Lenovo website it is even cheaper.


So your motherboard spoil but still under warranty right?

I know you just bought it but who knows they give u a refurbished set with no warranty...

K202020K 25-03-2019 10:53 PM

The best is to buy from these established retailers. Can sleep well at night, guaranteed.
● Best Denki
● Harvey Norman
● Courts
Mark my words.

cuteboy92 30-04-2019 12:17 AM

Yes beware of ATRIX. Shady asf. Went to their expo fair last weekend, advertised 10 sets/ day are preorders. The models are all old one some more. Such shitty Co shouldn't exist

Tan Gee Ming 21-05-2019 04:47 PM

Quote:

Originally Posted by jas1701 (Post 119394556)
Why don get from retail shops....their invoice will contain the sale person who serve you. Any issue within 7 days can go back and might get 1 to 1 exchange.

why not buy the computer parts and assemble the computer urself? if u buy from reputable manufacturers, u dont have to be scared of any bad things happen.

Tan Gee Ming 21-05-2019 04:48 PM

Quote:

Originally Posted by cscs3 (Post 119512512)
If there is shop in show selling Counterfeit product. Show organizer should be the first party to get responsibility.

show organizer dont care about u 1 la. dont waste your time.

Tan Gee Ming 21-05-2019 04:52 PM

Quote:

Originally Posted by batniss (Post 119568763)
Price la. Do i have to spell out the obvious?

ya u guys want to save $$, save until trouble comes. lol.

Tan Gee Ming 21-05-2019 04:54 PM

last time i heard of somebody buy a computer from aftershock. take home the computer cannot start. dont know in the end, the computer can start or not.

K202020K 21-05-2019 09:11 PM

Quote:

Originally Posted by Tan Gee Ming (Post 120896335)
why not buy the computer parts and assemble the computer urself? if u buy from reputable manufacturers, u dont have to be scared of any bad things happen.

Nowadays got carbon tax
Need to cut down on carbon footprint
Laptops, notebook PCs can ownsel assemble ar?
Some more, must have the time ....
And the technical know-how leh
Also don't have dependable technical support for the assembled system yo.

Tan Gee Ming 21-05-2019 09:34 PM

Quote:

Originally Posted by K202020K (Post 120900689)
Nowadays got carbon tax
Need to cut down on carbon footprint
Laptops, notebook PCs can ownsel assemble ar?
Some more, must have the time ....
And the technical know-how leh
Also don't have dependable technical support for the assembled system yo.

well, i never believed in technical support/customer service/unknown shops. when i ask them about anything, nobody can answer me anyway. it is your choice though.

K202020K 22-05-2019 09:46 PM

Quote:

Originally Posted by Tan Gee Ming (Post 120901052)
well, i never believed in technical support/customer service/unknown shops. when i ask them about anything, nobody can answer me anyway. it is your choice though.

My tested strategy is to buy direct from Dell or buy Asus from Harvey Norman or Best Denki with 3 years of onsite warranty and technical support.


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