"Allow access to phone data" not showing up when I connect my S22 Ultra to Windows PC via USB

[galapogos]

Hi,

My wife's S22 Ultra suddenly stopped being detected on Windows PCs. The "Allow access to phone data" stopped showing up, and the host PC complains that it's an unsupported USB device. I've tried different USB cables, and different host PCs (both Windows 10 and 11), and same thing happens. How do I get the host PC to recognise the device?

Thanks

 

[doki81]

Hi,

My wife's S22 Ultra suddenly stopped being detected on Windows PCs. The "Allow access to phone data" stopped showing up, and the host PC complains that it's an unsupported USB device. I've tried different USB cables, and different host PCs (both Windows 10 and 11), and same thing happens. How do I get the host PC to recognise the device?

Thanks

Try on another pc ...see what message you get.