Anyone book ticket from Jeju air before?

lazy999

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Hi Eveeryone,

I encountered some problem when booking tickets from gimpo to jeju. After selecting the flight timing that i wanted, i clink on the tab "NexT>", to enter the passenger detail. But the website didnt response........

I tried clinking many times, its just willnt proceed to the "Passenger detail page"..

Anyone can help?
 

lazy999

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Oh ya, forgot to mention i using IE. When i tried using firefox, i can proceed by clinking on the "next" tab. But the moment i'm at the "passenger detail" page. There is a message asking me to USe IE. Faint...

So what i should do...
 

lazy999

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mmmm..i neber got problem using jeju air website..mebbe becos im using chrome?

I try using chrome, its also prompt me that i have to proceed using IE, then its refuse to let me enter my payment detail....

Haiz... I tried seach online, seem that quite a number of ppl face the problem with the korea booking system too.

Can i know what window os u using? 7 ?
 

temasek_7

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I faced the same problem but after I search online it mention it need win XP.
I booked successfully via win XP with IE recently.

Fyi, after that faced problem (3D secure.....) for credit card payment. Failed for 3 different Master card. In the end tried VISA without problem.
 

lazy999

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I faced the same problem but after I search online it mention it need win XP.
I booked successfully via win XP with IE recently.

Fyi, after that faced problem (3D secure.....) for credit card payment. Failed for 3 different Master card. In the end tried VISA without problem.

Thanks temasek, i also saw someone post about using winxp and old version of IE. Guess i have to find someone with winxp to help me book coz all my computers is running win 7.
 

enrell69

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I try using chrome, its also prompt me that i have to proceed using IE, then its refuse to let me enter my payment detail....

Haiz... I tried seach online, seem that quite a number of ppl face the problem with the korea booking system too.

Can i know what window os u using? 7 ?
yeah win 7

if jeju air website arent user-frenly..book other airlines?
 

cflow8

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Problems with Jeju Air Booking

Hi, I too faced many problems Booking. Used IE / Chrome and their recommended settings but still NO GO.

Finally, my wife thought of using their Mandarin website and everything went smoothly. Completed the booking and payment with confirmation within 5mins.

Maybe you guys like to try?
 

chech01

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Try turning on compatibility view settings for the website. You do this in Tools menu of your IE.

Old codes need this settings
 

ZergRush

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Please help me! I cant book jejuair.

I managed to enter my details and credit card info, but after i click payment. It just opens a blank page and stuck there.

Any help pls!
 

lifemastery

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you guys can check out zuji as a price compare. currently they have 12% for DBS card, and also they have the lowest price gurantee, quite not bad lah the deal. Link
 

ericwilis

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i used safari in mac
had even worst problem from what you guys described here

after i select the departure/return date, he next page just cant seems to go through at all whether u choose as member or guest
if i choose guest with passport detail, the date selected just went missing)
if i choose to register as member, it just cant get through the address contact information as zipcode or address detail

found this from tripadavisor
people even decided to call directly to the jeju air hotline to book their ticket
not sure if works though

Quote from tripadvisor user
====
Let me share with you what is my tactic in the following:

1) Booked through 1 way at a time (English translation)
2) Strictly must use Internet Explorer (mine is Internet Explorer 10)
3) Must go to the internet option to turn off pop-up blocker and add in :: ? :: as a trusted site.
4) Signed in as guest using passport number ( i signed as member, it didn't work), any way with more 50% discount, no membership points will be given.
5) Must accept ActiveX add-in for payment accessibility.
6) Ticked foreign credit card option (I used Citibank card)
7) Whole transaction must do within 10 minutes or else you will be booted out and price will be increased
8) I log-off from the web page each time when the price increased after my several unsuccessful attempts
9)To bring the price to the original discount price, I also restarted the computer and it works.
Overall from Gimpo to Jeju, i managed to get 83% discount and JeJu to Gimpo I managed to get 68%
discount.
With such huge discount, it was worth the hard work.
Since I can made it, so do YOU!
DON'T GIVE UP
===
 

rickyw1910

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Please help me! I cant book jejuair.

I managed to enter my details and credit card info, but after i click payment. It just opens a blank page and stuck there.

Any help pls!

1st, call ur bank to check whether the transaction has successful or not. If yes, then call airlines to re-send the e-tix based on ur particular given during filling up the form. If not, then u shld know what need to be done next :)

Cheers,
 

hencanz

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I tried to book Jeju Air through website recently but in the end gave up & just emailed them, so much easier.

They will response promptly & book ur ticket once u gave them ur info & credit card info.
 

ping255

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E-mail or call them to book, it's faster and more reliable than going through the hassle of changing your IE settings and not able to book in the end. :)
 

lukold

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I got confirmation email but wanted to know their baggage allowance?
 
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