Asus ZenWifi XD4 issues - Slow Ethernet performance, internet dropping

[cloudwarh@xx283]

Product: https://www.asus.com/sg/networking-...enwifi-wifi-systems/asus-zenwifi-ax-mini-xd4/
Bought 2 of them to form a mesh network.
Issues:
- Smart TV having ethernet issues and unable to connect to the WiFi network, tested 2 TVs and the same
- Disabled the 2nd mesh node and issues immediately solved, all devices can go online
- Ethernet (Cat-6) on Gigabit switches connected are performing less than 12mb/s for file transfers which is a major issue
- Both XD4s are connected by gigabit ethernet cat-6 cable.
- Main XD4 is connected directly to WAN fibre modem
- Updated to the latest firmware

EDIT: Switched back to older router and ethernet issues completely resolve, getting 90-100mb transfers from my NAS on SMB/CIFS protocol..

ASUS's support isn't helping and no solutions so far.

 

[Phen8210]

Refund the item

 

[xonix]

@cloudwarh@xx283

ONT or ONR ?
By the way, there is a dedicated forum for networking topics.

 

[watzup_ken]

On your point 4, you mentioned both units are connected with a gigabit LAN cable. I assume you mean you are using a wire backhaul? If so, I recommend using the wireless backhaul. I have read few reviews that mentioned that Asus mesh don’t work well with wired backhaul due to the way the software/firmware is designed (for wireless operation). Performance will take a hit switching to wireless backhaul because these are dual band mesh, but it may solve the issue.

 

[shin89]

Confirm both nodes are setup as one router and the other access point? It could be both nodes playing as router.

 

[yusoffb01]

Product: https://www.asus.com/sg/networking-...enwifi-wifi-systems/asus-zenwifi-ax-mini-xd4/
Bought 2 of them to form a mesh network.
Issues:
- Smart TV having ethernet issues and unable to connect to the WiFi network, tested 2 TVs and the same
- Disabled the 2nd mesh node and issues immediately solved, all devices can go online
- Ethernet (Cat-6) on Gigabit switches connected are performing less than 12mb/s for file transfers which is a major issue
- Both XD4s are connected by gigabit ethernet cat-6 cable.
- Main XD4 is connected directly to WAN fibre modem
- Updated to the latest firmware

EDIT: Switched back to older router and ethernet issues completely resolve, getting 90-100mb transfers from my NAS on SMB/CIFS protocol..

ASUS's support isn't helping and no solutions so far.

bring to rma. im sure distro can test.