I received my renewal quote from BudgetDirect. They even had a 'promotion': early bird $30 vouchers and loyalty $30 vouchers.
As you can see, the premium is $626, and after the $60 vouchers, it's $566.
I then decided to pretend to be another person to get a new quote, based on exact same age, residential address, occupation, etc. Everything the same. And the quote is:
Honestly, I'm shocked at how they are using false marketing, and also penalising loyal customers. Inflate the premium, and pretend to give vouchers, but the result is actually higher than a new quote.
The CSO on the hotline even said that we cannot get a new quote, and have to accept the renewal quote. Otherwise, have to jump ship to another insurer before coming back again with new quote the following year. What rubbish!
Those on BudgetDirect, please check.
As you can see, the premium is $626, and after the $60 vouchers, it's $566.
I then decided to pretend to be another person to get a new quote, based on exact same age, residential address, occupation, etc. Everything the same. And the quote is:
Honestly, I'm shocked at how they are using false marketing, and also penalising loyal customers. Inflate the premium, and pretend to give vouchers, but the result is actually higher than a new quote.
The CSO on the hotline even said that we cannot get a new quote, and have to accept the renewal quote. Otherwise, have to jump ship to another insurer before coming back again with new quote the following year. What rubbish!
Those on BudgetDirect, please check.