Also want to add - the scam was going on for days - started on Dec 8. Ocbc must have been aware on Dec 23 (or even earlier) as they then send out warning not to click such links on Dec 23. But most of the money was lost after dec 23. despite being aware of the scam, they still didn’t flag out all the suspicious txns made - bank accounts accessed from new devices and emptied out to new overseas account. How can Ocbc be totally blameless in this? It went on for days snowballing to 9 mil…yes exactly.
what are you contributing than just mocking and being patronising to victims? everyone will have times of inalertness or too busy. this case is not like say hyflux or dbs bonds when those 'victims' went in with greed knowingly but act blur later.
when it is already shown ocbc do send official sms using bit.ly...
look at their urls even, is there even a 'standard' url?
We provide solutions for your day-to-day banking. Find out more about our latest accounts, cards, loans, insurance and others.www.ocbc.com
ocbc already change protocols after this event, meaning there was weakness..
victims cant even quickly disable or recall the funds.
“An additional 26 customers also reported a loss of about S$140,000 between Dec. 8 and Dec. 17.
OCBC added that it sent out its first media advisory on Dec. 23 to warn of a surge in these scams
Dec. 24 to 26 saw 186 customers lose up to S$2.7 million from these three days alone.”