harbinger255
Honorary Member
- Joined
- Sep 15, 2006
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ah, ok. understand.
I have a personal phone I use for internet banking and an office phone for work. different numbers.
once I am able to login to the ocbc app with my "ID" and "password". (combined with One Token assigned to my phone), I was able to change my paynow mobile number without being challenged.
next I installed ocbc app on my office phone and I could activate new one token with otp sent directly to my office number, bypassing my personal phone totally.
Base on past experience with all banks, if you want to change the token, you will need to authorize it with token on your old phone too - ppl usually do this when they buy new phones. If you lost the old phone/token, then you need to go down personally to the bank to change.... and just rbr also, it should takes 1 hour for the new token to take effect before it can be used.
You saying that your experience is different?